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“Amazing Stay!” 5 of 5 stars
Review of Sunset Plaza Beach Resort & Spa

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Sunset Plaza Beach Resort & Spa
4.0 of 5 Resort   |   Diego Rivera 121, Puerto Vallarta 48330, Mexico   |  
Hotel amenities
Ranked #4 of 121 Hotels in Puerto Vallarta
Certificate of Excellence 2014
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Amazing Stay!”
5 of 5 stars Reviewed February 19, 2011

We just got back from our stay in PV and Sunset Plaza. It was an amazing and wonderful time!!! We were very impressed with the hotel and the quality of service. One thing to remember when you are there.....this is Mexico.....the pace is much slower......that is their culture and you are visiting their country. I have read other reviews that have stated that the quality of the service was undesirable but to the hotel's defense this is a new hotel and they are still working out the kinks. Everyone we came in contact with worked hard and were invested in making our stay the best ever! From the food (which was very good), the drinks, the butlers and maid service, the towel boys, the waiters, the bartenders, the pool staff and front desk......everyone was amazing! I would suggest that if you choose this hotel, tipping does help with the service. That is where the people make their money and they are more attentive to people who tip. We traveled with a teenager and two 20 some year olds and they also had a great time.
The rooms surpassed our most optimistic expectations. We did originally have two deluxe rooms but upgraded one room to a suite. It met and exceeded American hotel standards.......all rooms have a ocean front view and it was gorgeous. We kept sliding glass door open every night to listen to the ocean........we also were able to watch whales right from our balcony every morning.
We did go out a few times and I recommend that you take the bus service.......cheap and reliable.
We would recommend this hotel to anyone...whether you are traveling alone, with couples, with teenagers or children.....they cater to everyone. We will go back and stay at this hotel!

  • Stayed February 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,759 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (463)
Date | Rating
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English first
Las Vegas, Nevada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 18, 2011

This resort is brand new and the staff is very friendly and helpful. They made our experience very enjoyable. We were greeted with moist hand towels upon arrival and a glass of sparkling wine. A butler is assigned to each room who takes care of the luggage and any other needs. The concierge was helpful in providing us with dining options outside the resort. We stayed in a one bedroom suite and the room was huge. There is a full kitchen with all appliances and silverware. Then there is also a dining table, couch, coffee table and flat screen all outside the bedroom. There are two full bathrooms. The one inside the bedroom is extra large with a walk in closet, large tub, stand up shower and double sinks. The only compliant is the water temperature. As stated in the other reviews, the temperature fluctuates a lot and is often extra hot. The bed is super comfy. Every night, the bed is turned down and two robes and slippers are placed on the bed along with a piece of chocolate. Also, they turn the TV to a music channel that plays nice, soft and relaxing music-- a very nice touch! The balcony is amazing! There is a table with chairs so you can order room service and eat outside, watching the beautiful sunset and listening to the crashing waves. There are also two lounge chairs in case you want to lay out in privacy. Overall, the food is good but not great. The menu does get boring after some time and the service is hit or miss. However, the rest of the experience definitely makes up for it. The pools are nice and clean. There is pool side service where you can order drinks and/or food. I feel like I can go on forever...Basically, this all inclusive resort is definitely worth the price. I would recommend it to anyone and I look forward to going back there one day!

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunset Plaza Beach Resort & Spa

Address: Diego Rivera 121, Puerto Vallarta 48330, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Puerto Vallarta
#2 On the Beach Hotel in Puerto Vallarta
#2 Top resorts Hotel in Puerto Vallarta
#2 Luxury Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#13 Business Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sunset Plaza Beach Resort & Spa 4*
Number of rooms: 100
Official Description (provided by the hotel):
As one of the newest resorts in the Puerto Vallarta Hotel Zone, the Sunset Plaza Beach Resort and Spa boasts an incredible location. It is only a 5-minute cab ride to downtown Puerto Vallarta, where a wide array of world-class restaurants, shops, and galleries are available for your pleasure. Plus, you won`t want to miss the on-going display of local art, and a nightly show of the famous Papantla Fliers.Comfort is also one of hotels strengths; apart from hotels privileged location within Puerto Vallarta’s hotel zone, the tranquility of hotels beach is palpable. Everything is flawlessly harmonized to insure that your dream vacation encounters the perfect scenario.100 suites all front ocean view with huge terraces.Amenities include a large fitness center and spa, activity Kids Club, two full-service restaurants Mexican and Italian a self-service deli, a lobby lounge, and the poolside Aqua Bar. Whether you plan to visit for a family vacation, a romantic retreat, or an unforgettable wedding or honeymoon, plan to make Sunset Plaza Beach Resort your destination ... more   less 
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Also Known As:
Sunset Plaza Beach Resort And Spa
Sunset Plaza Beach Hotel Puerto Vallarta

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