I'm an airline retiree and have stayed at many hotels, this certainly ranks amongst he best. Being met at the door by the General Manager was very impressive, check in was smooth, enjoyed the champaign at check in. Our room was very luxurious with an ocean view, loved the covered porch. Our room was made up as soon as we left. Service was excellent, food was great, we loved the waitstaff especially Enzo, Humberto & Cesar. They were very attentive, kind and courteous. Drinks were excellent so was the bartenders. I loved the view from the main restaurant and the pool. I liked the idea that the main menu served a la carte meals rather than usual buffet, food selection, preparation and presentation was excellent, I was a little disappointed with the Japanese restaurant's ambiance and menu as the deli double as the restaurant. I expected a more Japanese menu selection. The adult pool was awesome with the cabanas with a bed and excellent ocean view of the ocean
Jose and I believe his name was Roberto(butlers/concierge) were excellent, they made sure that if there was a problem it was resolved immediately.
This hotel is in a great location, on the bus line, close to the airport, malls, shopping, restaurants and the boardwalk. The bus fare of 6.50 pesos made it a desirable option.
I will definitely vacation at The Sunset again.