We have been to Puerto Vallarta five times now. Our last two stays have been at the Sunset Plaza. If we are able, we will probably never stay in another property in PV. The Sunset Plaza and its staff are amazing! We originally stayed at this hotel not long after they opened. I am happy to report that the facility and its staff are still top of the line! We were greeted at the door by Javier Versara, the resort manager. He is an outstanding host, and is constantly around ensuring that the visitors are enjoying their stay. His management style encourages the staff to provide outstanding service, and that is what we received! Almost all of the staff speak outstanding English!

Although we prefer to cook most of our meals in our condo, we brought friends who regularly dined at the on-site restaurants. They were very impressed with both the quality of the food and the presentation!

All of the condos face the ocean. We booked a two bedroom condo which provided one large balcony with a table for four, and two recliners. The second bedroom has its own balcony with a table for four. The site provides beautiful sunsets and an amazing view of seaside activity such as para-sailing, jet skiing, and other water activity.

The hotel is convenient to the local grocery store "The Mega", and it is only a half hour walk from the cathedral in the center of town or the Maritime Marina (various tours leave from this site). Local buses are available for 6.5 pesos or you can take a taxi for about 50 pesos.

In the past, we have visited PV in the Fall or around Christmas time. This year our 10 day trip was in March. The weather at this time of year was wonderful. No humidity and sunshine all but one day.

We stayed at SP February 10-15, and we loved it! If you like big resorts with lots of activities and things going on, this isn't the place for you, but if you like small, quiet and relaxing, you will love Sunset Plaza. The ocean view from the room was spectacular. We did the all-inclusive plan. We did not upgrade to the one-bedroom suite; just stayed in the basic room, and it was fine for us. Our food was great (except the steaks). We loved not having buffets. Breakfast was great, the sandwiches at the deli were fabulous, and open-air dining in the evening was really nice.
This was our first trip to PV. In the past, we have always stayed in Cancun/Riviera Maya, so we loved the view of the mountains from our loungers during the day and the view of the city and all the lights at night. We ventured down to the boardwalk twice and loved it. It was a quick, five-minute cab ride from SP, and we felt very safe. We have never stayed at the same place twice, but Sunset Plaza might be our one exception! Any questions, feel free to ask.

Thanks to JNS for the recommendation. We would have never found SP on our own since in my searches for all-inclusive resorts, it did not come up for me.

Beautiful hotel with all the amenities. Wonderfully warm welcome from all the reception staff. Next time I'll ask for a room on a higher floor in order to avoid rising smoke from the outdoor bar patio.

Last year we stayed at this property and had a wonderfull time, this year not so much.

No problem with the suite, they are large and well appointed. Our problem was with the food and service.

Last year there were many delicious items on the menu, this year there were approx half as many choices. Further, the food quality has decreased, it was really just ok not great. Most items were somewhat tasteless, and seemed mass produced (which you dont expect in an a la carte dining experience).

Service was confused and inattentive for the most part, several times we recieved another tables food and drink orders.

Drinks too were unremarkable, cheap draught beer and tasteless mixed drinks. I would rather have one well made cocktail, than several made from cheap ingredients, but perhaps this is for the benefit of the guests who spend all day drinking by the pool.

In all I do not feel that it was worth the $$ spent, if you get a cheap package deal im sure you will be delighted,but definately not worth the $300 per night we spent.