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Sunset Plaza Beach Resort & Spa: Traveler Reviews

4.0 of 5
Diego Rivera 121, Puerto Vallarta 48330, Mexico
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Sunset Plaza Beach Resort & Spa
Ranked #6 of 117 hotels in Puerto Vallarta
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574 reviews from our community

Traveler rating
    399
    126
    29
    12
    8
See reviews for
Families
165
 
Couples
299
 
Solo
8
 
Business
2
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Plano, TX
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Time”
4 of 5 stars Reviewed December 2, 2012

A bit late in providing the feedback, since it's December and we were there in August, but the memories and impression of the resort are still fresh in our minds. Bottom line.. we had a great time. The resort is new, perfectly located along the shore line between the city and the marina so access is easy to anywhere. The facility is new, and very well kept. A real highlight of the stay was the hospitality of the staff. Each and every one of them made us feel welcome, treated us as if they'd known us forever and not just as transient tourists. They were very helpful, friendly and willing to do anything to ensure our stay was as positive as possible.
The rooms were clean, Room service was very good. Food was good. We pretty much ate only at the hotel since this was an all-inclusive package plus our diets were somewhat restricted for personal reasons. Nevertheless the food was good. The was decent variety even for us and some dishes we just didn't mind having more than once. The weather was favorable. It was beautiful during the days and each evening, late, the clouds rolled in to give us some rain. Would definitely consider going there again.
The only issue I may have had is because of the small strip of 'not so private' beach behind the hotel. Still we spent most of the time in the sun at the adult pool in cabanas which was fabulous.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rosie_Plano about Sunset Plaza Beach Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cranbrook, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Wow... loved the room, loved the view, loved the staff and their service!”
5 of 5 stars Reviewed December 1, 2012

We loved this visit... it was our 2nd stay down in PV. We took the "all inclusive" package again. My husband wanted to bring our room attendant Irma home with us, she did such a great job keeping our suite nice and tidy and clean,... the pictures are spot on. We are booked to stay in February 2013 at the Sunset Plaza. All the butlers, went above and beyond to ensure we had everything we needed. We met lots of friendly, interesting people... big shout out to The Big Dog,Miranda and Jessie, we bought the the Roku II! The pools were great, nice and warm! Sunset Plaza was well worth the money.

Room Tip: take the suite... its worth it. All rooms have balcony's with wonderful ocean views. You can wat...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“12 days in Mexico”
5 of 5 stars Reviewed November 29, 2012

Great modern, clean hotel
I would definitely stay here again
Staff under manager Javier Vergara very good - always happy and helpful , good English
Good pools , ample chairs and a half dozen divine devan beds around adults pool
Rooms good size, large balcony , clean, functional
Comfortable beds and pillows
Good restaurant , good cafe - service sometimes a little slow, bar OK
Reasonably good red wine ( $30 / bottle Australia quality )
Initially stayed room only - about $105 / night , small room for negotiation
Then took all inclusive - an extra $110 for two of us
Food was slightly above average , everything was a little overcooked
We didn't find any of the alcohol to be watered down
Beach directly in front , sand was clean, sea was warm , resonably clean, vendors not too hassling
Well equipped gymnasium - 2 treads, 2 spins, bike, cross, free weights
Spa - $60 for 75 minute massage - heaven !
Guest self laundry service
Two elevators worked very efficiently
Otherwise not a lot to do in the hotel - darts, one table tennis, few kyacks, no sails, no pool table
A long walk to Malecon ( 30 minutes ) 50 cent bus, 4 dollar taxi
Not a lot to do in the surrounding area
Marina similiar distance in other direction
Few surrounding restaurants of any quality
Similiar quality hotels in the downtown area were an extra 50-100%
Hotels at the same price were nowhere near the standard

Room Tip: all the rooms have sea views - treated to the near nightly fireworks on the beach interconnecting...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Orchard, Washington
1 review
“Treated like Royalty”
5 of 5 stars Reviewed November 26, 2012

My husband and I made our first trip to PV to celebrate our 35th wedding anniversary. We espically enjoyed staying at the Sunset Plaza where we were treated like royalty. Upgraded room, early check-in, personal butler, Hazael was fantastic and took care of all our needs and one's we had not even considered! We had so much fun and are raving about our trip to friends and family. We will return!

Room Tip: They are all ocean view, we were on the 11th floor; the ocean waves lulled us to sleep each night.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask CandaceKay77 about Sunset Plaza Beach Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“good hotel with great service”
5 of 5 stars Reviewed November 24, 2012

I would not normally choose to stay at an all inclusive hotel, however the Sunset Plaza is above the standard of your regular all inclusive hotel.

The service is excellent across all areas.
The rooms are beautiful - we had a large suite and were able to cook for ourselves. (We just booked the room, not the all inclusive package)
The food was very good.

As the hotel is a medium sized hotel, it did not feel crowded, chaotic or busy as many resorts can. It is family friendly and also has a separate adult pool overlooking the ocean, with comfortable lounge/beds to rest on.

The spa is also excellent.

I would definitely recommend staying here with friends, as a couple of as a family.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jchispas about Sunset Plaza Beach Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunset Plaza Beach Resort & Spa

Also Known As:
Sunset Plaza Beach Resort And Spa
Sunset Plaza Beach Hotel Puerto Vallarta
Sunset Plaza Beach Hotel
Address: Diego Rivera 121, Puerto Vallarta 48330, Mexico
Phone Number:
Region: Mexico > Pacific Coast > Jalisco > Puerto Vallarta
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotels in Puerto Vallarta
#4 Top resorts Hotels in Puerto Vallarta
#4 Family Hotels in Puerto Vallarta
#4 Luxury Hotels in Puerto Vallarta
#8 Romantic Hotels in Puerto Vallarta
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
As one of the newest resorts in the Puerto Vallarta Hotel Zone, the Sunset Plaza Beach Resort and Spa boasts an incredible location. It is only a 5-minute cab ride to downtown Puerto Vallarta, where a wide array of world-class restaurants, shops, and galleries are available for your pleasure. Plus, you won`t want to miss the on-going display of local art, and a nightly show of the famous Papantla Fliers.Comfort is also one of hotels strengths; apart from hotels privileged location within Puerto Vallarta’s hotel zone, the tranquility of hotels beach is palpable. Everything is flawlessly harmonized to insure that your dream vacation encounters the perfect scenario.100 suites all front ocean view with huge terraces.Amenities include a large fitness center and spa, activity Kids Club, two full-service restaurants Mexican and Italian a self-service deli, a lobby lounge, and the poolside Aqua Bar. Whether you plan to visit for a family vacation, a romantic retreat, or an unforgettable wedding or honeymoon, plan to make Sunset Plaza Beach Resort your destination ... more   less 
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