Just returned home to Canada on January 4, 2014. This review only pertains to C 606, which is owned and operated by Matt Ouelette.. Bay View Grand itself is a very nice complex. The common facilities, such as the pool and grounds, (hate the "fenced off beach", though) are beautiful. Security is tight, staff are kind, and I am sure other owners do a much better job of maintaining their units than Matt does.
I am a very easy going traveler and I think this condo is run down and poorly maintained; and I don't just mean the decor, which I could live with. The dryer didn't work, and the owner knew this but didn't tell us. Three days after we got there, a knock on the door and two repairmen, who did not speak English, showed up to fix the dryer, which no one told us was broken!. Luckily we happened to be there at the time eating lunch! They "fixed it", but didn't really because when we actually went to dry some clothes a couple of days later, it still wasn't working.
The fan in the living room didn't work. They didn't tell us that either and they knew it because when I let them know it wasn't working, they said they had called a repairman a few days before we came (they never came). The weather was pretty nice and it would have been great to leave the doors open to the outside with a nice fan for breeze. Couldn't do that, either leave doors open and be hot or run the air and shut the doors.
Dirty-if you are tall just DON'T LOOK at the disgustingly dirty exhaust fan that will be right by your head on the bathroom wall!
ONLY the very basic provided- two beach towels, three bath towels (which are hard to keep fresh in a warm, humid climate with no dryer!) No salt and pepper, no soap or dish soap one stinky dishcloth etc...be prepared to buy everything you need and leave some behind for whoever takes it when you leave!
This owner just does not seem to care. I have seen this unit listed for sale in several different places and I think he just wants to dump it and is not interested in maintaining this unit for the rental market. I even emailed Matt before we left and told him about some other reviews and read about him (after I rented already, darn it!) and informed him that I expected my experience to meet my expectations and that I hoped he had straightened out his issues. I also told him that I would review on Trip Advisor when I returned, good or bad. He emailed me back and said everything was great and I would be very happy. Wrong!
Take a good look at Trip Advisor, there is NO ONE that comments positively about his unit (Oh, except just after my poor review was posted!). This owner gives Bay View Grand a bad name!
- Also Known As:
- Bay View Grand Hotel
- Bay View Grand Hotel Puerto Vallarta
- Official Description (provided by the hotel):
- One of Vallarta’s best location as you can walk to a tremendous amount of shopping, restaurants, and night clubs. High quality commercial outdoor furnishings including beach chaise lounges, chairs, pool chaise lounge chairs and tanning beds. The snack bar serves breakfast, lunch, soft drinks and alcoholic beverages all at a very reasonable price. Service is available by the pool and/or beach. Fully equipped Gym. Tennis court, gated complex with 24 hour security. Available free parking. One convenient store, a snack bar within complex serving breakfast and lunch, as well as snacks, soft drinks and alcoholic beverages. ... more less
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