Booked this hotel for a quick, inexpensive night in Old Towne recently. Only had one night and wanted to be in the heart of things. This was a PERFECT choice. Everything was exactly as promised. The service at the front desk was efficient and friendly. Our room was small, but offered everything we needed and the bed was so comfortable. The art work through out this boutique hotel is beautiful. We loved the location -- such a vibrant neighborhood with galleries, little shops, and a great market. The hotel is just steps away from the Malecon (boardwalk), the great restaurants in the Romantic Zone, the cathedral, and all the other great attractions of this area.
What really sets this hotel apart was the amazing service we received from the owner/manager. As we were checking out, Carlos introduced himself and chatted with us for a moment. We needed to purchase a prepaid cell phone and he directed us to a local store. Unfortunately, the girl at the store spoke NO English. My husband walked backed to the hotel, spoke with Carlos again and he came to the store personally to help us through the process. He was so helpful and kind -- even gave us his cell phone # to call if we encountered any problems or needed anything at all while in Mexico!
If you're planning a visit to Puerto Vallarta and want a quaint, clean & comfortable hotel in a great location -- this is it!