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“Amazing service” 5 of 5 stars
Review of Hotel Catedral Vallarta

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Hotel Catedral Vallarta
3.0 of 5 Hotel   |   Hidalgo 166 Centro | Entre calles Libertad y Agustín Rodríguez, Puerto Vallarta 48300, Mexico   |  
Hotel amenities
Ranked #19 of 119 hotels in Puerto Vallarta
Wisconsin
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
45 helpful votes 45 helpful votes
“Amazing service”
5 of 5 stars Reviewed December 10, 2012

Booked this hotel for a quick, inexpensive night in Old Towne recently. Only had one night and wanted to be in the heart of things. This was a PERFECT choice. Everything was exactly as promised. The service at the front desk was efficient and friendly. Our room was small, but offered everything we needed and the bed was so comfortable. The art work through out this boutique hotel is beautiful. We loved the location -- such a vibrant neighborhood with galleries, little shops, and a great market. The hotel is just steps away from the Malecon (boardwalk), the great restaurants in the Romantic Zone, the cathedral, and all the other great attractions of this area.

What really sets this hotel apart was the amazing service we received from the owner/manager. As we were checking out, Carlos introduced himself and chatted with us for a moment. We needed to purchase a prepaid cell phone and he directed us to a local store. Unfortunately, the girl at the store spoke NO English. My husband walked backed to the hotel, spoke with Carlos again and he came to the store personally to help us through the process. He was so helpful and kind -- even gave us his cell phone # to call if we encountered any problems or needed anything at all while in Mexico!

If you're planning a visit to Puerto Vallarta and want a quaint, clean & comfortable hotel in a great location -- this is it!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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237 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
San Diego, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 29, 2012

We stayed here for one evening prior to checking into a timeshare we had reserved in Nueva Vallarta (the Grand Mayan). We wanted to spend a little time in Old Town Vallarta - and this hotel fit the bill perfectly. At the end of our vacation, our stay at the Mayan was so bad - my kids actually said they wished we had just stayed at Hotel Catedral the entire time we were in Vallarta.

Note: They don't have hotel parking. If you rent a car, you'll be parking on the street.

Room Tip: The AC is from a split unit - very cold, but also kind of loud. If you have trouble sleeping through...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langley City, Canada
2 reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 25, 2012

The Hotel Catedral is a small, boutique hotel in the heart of downtown Puerto Vallarta. A great location near El Mercado and a quick walk to the famous catedral make this one of the best located hotels to stay in. The hotel is beautifully decorated and the rooms are wonderful. If you can, get the top room, a wonderful suite. The owner and manager Carlos was terrific, making sure he got to know all his guests, spending time with us and sharing stories. The hotel has free coffee, tea and cookies and has a small gift shop. Prices are terrific, comparable with other older hotels but you get so much more. We'd stay there again without hesitation.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langley City, Canada
2 reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 23, 2012

The Hotel Catedral is a small, boutique hotel in the heart of downtown Puerto Vallarta. A great location near El Mercado and a quick walk to the famous catedral make this one of the best located hotels to stay in. The hotel is beautifully decorated and the rooms are wonderful. If you can, get the top room, a wonderful suite. The owner and manager Carlos was terrific, making sure he got to know all his guests, spending time with us and sharing stories. The hotel has free coffee, tea and cookies and has a small gift shop. Prices are terrific, comparable with other older hotels but you get so much more. We'd stay there again without hesitation.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hot Springs, Arkansas
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 14, 2012

This hotel really enriched my stay in Puerto Vallarta. When I first arrived I was given a room where the safe did not work. I was taken to a second room where the safe also did not work, however the third room had a newer safe that was operable. My stay, after that shaky beginning, was excellent. This is not a luxury hotel (if you want one of those, be prepared to pay $100 more per night) but was very comfortable, well appointed and spotless. Its location could not be beaten (unless you want to be right on the beach). The staff was very courteous, helpful and patient. Carlos, the hotel manager, will do anything he can to make your experience a pleasant one. He recommended a family-owned restaurant (El Campanario) three blocks down the street in front of the Cathedral. It is very simple and has no air conditioning. Eat there. For less than $10 you can't get better or more authentic Mexican food. I would return to this hotel in a heartbeat.

Room Tip: All roomsregardless of location, will be subject to some external noise because the location is in t...
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 27, 2012

The hotel is of an older style, however - good location, clean rooms, air conditioning, comfy beds plus a pillow menu, friendly staff, complimentary internet. The only downside was that the bathroom lacked shelving.

The room was called Amore, Amore, Amore - which didn't quite suite the two single friends, but it gave us a good laugh :-)

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Kelowna, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 19, 2012

my brotherinlaw and i stayed there in february . we were very happy with the staff and hotel. it was clean,and bright.if you are looking for good value, great location, nice hotel,give this place a try.( ps for the price this is a great deal)

Room Tip: pick a room with a balcony, they look out onto the street with shops, and lots of action.
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  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Catedral Vallarta

Address: Hidalgo 166 Centro | Entre calles Libertad y Agustín Rodríguez, Puerto Vallarta 48300, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #19 of 119 hotels in Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Catedral Vallarta 3*
Official Description (provided by the hotel):
Situated chicly in the heart of Puerto Vallarta, just two blocks from the main square, the "Our Lady of Guadalupe" Parrish and the "Malecon" beach boardwalk Hotel Catedral Vallarta is surrounded by Restaurants, Bars, Art Galleries and Boutiques. Locally called “the latest jewel among Downtown Boutique properties”, Hotel Catedral Vallarta combines stylish furnishings with Mexican traditional charm and character. Each room is uniquely and individually decorated, exuding a blend of old Mexican elegance, with contemporary touches, with each room named after a classic Mexican song. Forged iron gates, terracotta columns, handcrafted railings, palms, flowers, live contrasting colors and textures create all together a charming, fresh and clean atmosphere. Complimentary Beach Club Access (walking distance), Free Wi-fi, daily Coffee and Tea service 7 am - 11 am, Pillows Menu, Hand made Soaps and eco-friendly amenities.The hotel's twenty-one rooms are sumptuous and evocative hideaways, boasting numerous modern conveniences and upscale amenities, such as complimentary wireless Internet access, large HD flat screen televisions, seventy-two television channels, in-room safety security box, the latest (and extremely quiet) AC system, cellular phones, business center, library and more. Through its halls and stairs, as in every room, you will always find a detail that evoques Mexico. Hand made flowers, hammered tin handcrafts from Guanajuato, original paintings, sculptures, blown glass lamps from the State of Jalisco, Papier-mâché dolls from Michoacán, textiles from Oaxaca, Religious art from Guerrero, and more. The relaxing intimacy at the property is enhanced by traditional Mexican furniture, softened with hand embroidered cushions from different regions of Mexico, te best of all, Everything is for sale ! you just have to ask your Concierge. ... more   less 
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