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“Welcome Home” 4 of 5 stars
Review of Vallarta Torre

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Vallarta Torre
Paseo De Las Garzas #168, Puerto Vallarta 48354, Mexico   |  
Hotel amenities
Certificate of Excellence 2014
New Orleans, Louisiana
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
“Welcome Home”
4 of 5 stars Reviewed December 1, 2011

Attention to detail.....location...location....location...The staff here is one of the best in my experience abroad,only next to cruise ship personnel. Soronia grocery is around the corner, for big box devotees Wal-Mart,Sam's within walking distance...three blocks up the street local seafood and food vendors where locals go, reasonable prices to boot.Local artisan market 3 blocks away....be prepare to haggle,if you have smart phone google prices to get parameters, Abraham one of the better concierges' and Salvador is the go to man for all the good places and prices in PV....succinctly this was home away from home....the bar staff is superb and don't miss happy hour from 5-7p....on the tours offered check around as you can get better prices with a little research.....overall 4 out of five..only because it not free!

Room Tip: Ocean front/penthouse if you can afford it
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  • Stayed November 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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113 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Any
English first
Woodbridge, New Jersey
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 31, 2011

My Husband and I traveled to Vallerta Torre for a 13 day vacation during his birthday. When the staff found out it was his birthday the presented us with a bottle of tequila. The one bedroom was wonderful. It overlooked the pool and the beach. Clean and well cared for. Drinks pool side was the best. The sunsets were specular. It was a wonderful trip. The night life was fun and exciting. It was one of our best vacations. We plan to do it again real soon.

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ellensburg, wa
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 12, 2011

My husband and I stayed at the Vallarta Torre Sept 24-30, 2011. We had such a wonderful experience. I selected the Vallarta Torre to spend our 25th wedding anniversary and was a surprise for my husband. I made arrangements with Eduardo ahead of time to do several things for us. He did a wonderful job. Very accomodating and thoughtful-from the flowers in the room, to helping us locate a minister to renew our vows, arranged a special dinner. Everything I asked of Eduardo, he came through. The rooms are up to date, clean and it seems as though every room has an ocean view. We even got to release sea turtles the first night of our arrival! What a fun experience. We loved every minute and will definitely be returning.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 12, 2011

My family stayed at this resort from Aug. 27 - Sep. 1. The resort is a 15 minute drive from the airport and is close to the marina, the mall and wal-mart. There is a bus stop right in front of Soriana's where you can catch the bus to go to the Malecon and to the South Zone. We rode the bus whenever we could and we had no problems with traffic, finding our stop or going down the bus. We asked when we did not know and the other passengers were more than willing to help. For 6.50 pesos each, it was a cheap and fun way to experience PV.

I was very impressed with our one-bedroom unit at the 4th floor which has a breathtaking view of the ocean. From our balcony, we would have our coffee every morning and watch the sun rise. The kitchen was well-equipped with modern and efficient appliances that made cooking quick and easy. I was able to grill steaks on the hot plate on the gas stove The TV had cable and we were able to watch international news and shows whenever we wanted. There were more than enough towels (white for inside and blue for the beach or pool) that were supplied by the resort. The resort was always clean and the staff tried their best to keep people entertained.

The Soriana Supermarket located right across the hotel was very convenient for us so we go there everyday to buy fresh bread and pastries (they have a nice selection of baked goodies), steaks for dinner and even beer and tequila. The prices were reasonable and there was a good selection of items. Right across the cash registers is a row of shops and one of them is My Vallarta Experience Tours and Travel. They sell a wide variety of tours and the customer service person named Julia was very helpful and warm. She would even go with us to the pick up point to make sure we rode the correct van or that we did not have to wait for a long time. We bought 2 tours (Canopy River ziplining adventure and Luxury Sailing by Vallarta Adventure) and received a city tour for free.

The strength of Vallarta Torre lies in its staff. From the moment you arrive, they make you feel welcome with Salvador giving out welcome drinks and the Vacation International people, Ancy and Yuri answering your every question with a genuine smile. We had their Sunday brunch buffet at the Jardin del Sol Restaurant and was again impressed with the hardworking and polite staff. The staff at the bar were also great even during Happy Hour when it tends to be very busy. The staff just gave the impression that they were having fun while working hard and that they are really happy to see you. They pamper you but at the same time give you your space and time to relax.

Room Tip: Choose a room at the 3rd or 4th floor so you can easily take the stairs if the elevator is full.
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  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, BC
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed September 1, 2011

We stayed in this hotel in mid-August for our family vacation and we were very impressed by the room we were given and by the helpful & knowledgeable staff. The spacious one-bedroom unit we were given was on the 7th floor and had a gorgeous ocean view from the balcony. The kitchen was fully equipped. Our only complaint was that the beds were rather hard. This hotel is conveniently located close to the Marina Vallarta, the Soriana Grocery store and a bus route to Centro. There are a few restaurants nearby, but to find really good food, you still need to go downtown.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellingham, Washington
Top Contributor
59 reviews 59 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed August 12, 2011

We recently traveled to Puerto Vallarta with 13 people. We rented two 1-bedroom condo's and the penthouse suite. The Penthouse is gorgeous and every bedroom has it's own layout. One has an outdoor shower, one shower has 3 different shower heads. The master bedroom has a jacuzzi bathtub. The penthouse has washer/dryer and it's own hottub on the deck that never gets hot enough.
It was the rainy season (we were there August 2-10, 2011) and it rained so hard, it flooded the bedrooms 2 nights in a row. Also: downside of the outdoor shower? it's where the bats can come in, apparently because we had one in our room the first few nights. They don't scare us, so it wasn't a big deal and I can guarantee that not a single bug was in our penthouse!
The staff are great and helpful. They carry your luggage up to the room and give you a few bottle of cerveza while you check in (or for us..several). The pool has a nice bench that lines it under the restaurant which is the perfect location to sit in the afternoon during happy hour - it stays shaded.
There are vendors on the beach. This is mexico, it happens. But there's a security guard that stands by and if you let him know - he'll keep everyone away from you.
The beds were hard and I heard that the murphy fold out bed in the 1 bedrooms were more comfortable than the regular beds. However, we were so tired from ziplining and swimming all day that we could have slept on nails and been happy.
The restaurant is ok. They have specials every night that are worth trying. They also have '10 pesos taco night' a few nights a week that are worth trying. They're small, but come on! they're only $1 (USD). The pizza at the restaurant (we traveled with teenagers, so this was a given) was yuck. They can do some good shrimp, though!
Happy hour is 5-7pm and drinks are 2:1. Order a double or grande otherwise you'll never know there was anything in them. You can order from the pool - with wet pesos, too!
Every room here overlooks the beach, which is only a few steps away. I am a VI member, so I have been to many of their resorts and this one is on par in regards to friendliness and helping your every need.
The beds aren't super comfortable. The condo was clean and all the appliances worked great. They have free wifi, but it's slow. That doesn't mean it's bad, it just means it runs on "Mexican minute" time.
The Soriana is directly across the street for food. There are timeshare sharks in there, so be careful. The back alley walk is perfectly safe, no matter how sketchy it feels. If you don't mind the heat, though, walk an extra 10 minutes north to the Walmart for better food prices and selection. It's very convenient to have the Soriana directly across the street, though.
The front desk will hail cabs for you. It's about 50 pesos to get to downtown (Malecon area) and that's per taxi, not person. Taxi's fit about 3-4 people. So really? $1.50/person cab ride is not too expensive.
I would definitely stay here again - in a heart beat. Next time I'm leaving the extended family at home so i can relax, though!

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama City, Panama
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 30, 2011

After a less-than-successful PV trade in 2008 (we gave up a July Marriott 2 bedroom unit on Hilton Head Island and got a 1 bdr at another resort with no view in return ), this trade was a jewel! Smaller property with about 65 rooms but avoids the big resort hoopla. We were concerned about the proximity to the airport but there was no noise problems at all. One unusual feature was the murphy bed in the living area - a far superior alternative than the more common fold-out couch. Our 1 bedroom unit was superior and came with a great ocean view which included the approach channel for cruise ships. On the strength of this visit during which we spoke with several VI owners, we became owners ourselves. Will definitely return when Mexico settles down a bit.

Two cons - there was WIFI but it was not free. And there is no airport shuttle, so be prepared for an expensive but very short taxi ride ( about 3 times regular rates ).

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vallarta Torre

Address: Paseo De Las Garzas #168, Puerto Vallarta 48354, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Business Center with Internet Access Kitchenette Wheelchair access
Hotel Style:
Ranked #12 of 75 Specialty Lodging in Puerto Vallarta
Price Range (Based on Average Rates): $$
Number of rooms: 64
Reservation Options:
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Also Known As:
Vallarta Torre Hotel Puerto Vallarta

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