I read all of the reviews and felt comfortable booking our lodging at this resort.
It's close to the airport and if by chance you don't have pre-paid shuttle service, a cab will cost approximately $8 dollars from the airport to the resort. NOTE: Unless you want to inquire about timeshares, DO NOT stop after claiming your luggage until you are outside (and even then beware)!! There are vulturous timeshare representatives in white dress shirts that pretend to be from your hotel and/or an escort to your driver. Just keep on walking!!
We were most attracted to the Adults only option at this resort. Although this is an older resort, the property is clean and maintained. There is a fully equipped, air conditioned gym with mirrors, towels, tv, and water (not 24hrs). There is a clay tennis court and also a basketball court. The whirlpool is heated, and the pool is nice and clean. Deck chairs and cabanas surround the pool and a variety of music played, creating a totally relaxing environment. If you want a cabana by the pool, I'd suggest getting up early to claim one. The Club Nitro (located in close proximity to the adult resort and is included with your stay) had karaoke and disco night but wasn't able to maintain a crowd after 11pm or so. Drinks were good over there too. We didn't utilize any spa services but they do have one.
We had a deluxe ocean view room on the 7th floor and the view was beautiful. The room was clean and comfortable and included 2 nightstands; an armoire that houses a 26 inch tv (not a flat screen and you receive the remote upon check in) with cable and the majority of channels in Spanish (no sub-title options), ice bucket and glasses, a few drawers for clothes; a desk with a comfortable stool; couple of closets with hangers and a safe (you receive the lock and key at check in); a sitting chair, wall mirror and iron/ironing board. The air conditioning and lighting all worked well in the room. The electrical outlets are standard and you don't need adapters. The bathroom is large and has a large faux marble shower/tub; towel racks, hair dryer, a full length wall mirror, lighted vanity and mirror, with an armswing cosmetic mirror mounted to the wall. Two bottles of water are provided daily. The balconies have sliding glass doors, are a nice size, and have 2 chairs, a table and towel rack for drying your pool items. The king sized bed was a bit firm but comfortable. I reported the stained bedspread and our bed was promptly remade with clean/fresh linens. We didn't hear neighboring visitors during our stay but there was a slight sewer odor in the bathroom that eventually went away.
There is a great variety available and the menus change daily. Seafood, choice cuts of beef, chicken, steamed and fried side dishes, pasta, and tasty desserts. There is also a breakfast buffet on the adult side and I enjoyed the presentation of the foods. There is a snack bar by the pool (nachos, chicken wings, etc.) a bar by the pool and another one near the dining area. You do have to make reservations for the speciality restaurants but you can make them during the same call and don't forget your dining tickets. Some of the specialty restaraunts have a dress code (kind of dressy/casual). Visit the Paradise lounge for a romantic dinner and view of the ocean and "sexy coffee" with Raul (do not try at home). You can access some of the speciality restaurants and a buffet on the sister property (family side) but in my opinion, that buffet was mediocre. The room service menu has pretty good selections but after midnight, your options are very limited from the snack menu. The drinks were really good (I'm not a heavy consumer of alcoholic beverages and at times they were a bit strong so I had them diluted) and each bar tender mixes drinks differently so just keep that in mind. Overall, great food and drinks!!
Waitstaff was awesome (especially Enrique, Reuben and Danny)!!! All were very courteous and attentive, whether you choose to tip or not! Ahleri was great in listening to and addressing concerns I had with the timeshare representatives allowed on the property. There are activities included with your stay and daily schedules are posted by the elevators.
If you have an interest in obtaining discounted tickets on excursions, can continuously assert a firm "NO", and don't mind wasting time, then by all means attend the timeshare presentation. We encountered a negative experience with Alex aka Alejandro, a deceitful timeshare representative extending an "invitation" to "his" breakfast which was actually a timehare presentation and then he failed to follow through with gifts he offered us for attending the presentation. They tell you it's not a timeshare presentation but an opportunity to obtain a "club membership" (it's a timehare presentation folks)! It'll also take more than 90 minutes depending upon your interest. I recommend purchasing your excursions directly from the company or website.
1. If you spend US dollars, your change will be given in pesos. Be sure to confirm the exchange rate, otherwise you may fall prey to those trying to cheat you.
2. Rhythm of the Nights boat tour to Las Caletas is a must do!!!
3. There is a free city tour offered through the resort. If you go, it's set up to take you around the city but designed to bring you directly to local vendors (jewelry shops/eateries) who apparently provide a commission to your tour guide for your business. Beware of M&B Travel Agency located a short distance from the resort. Victor is deceitful.
4. The vendors are harmless and just trying to earn a living. The will stand at the resort property border and haggle you on the beach, but a kind,"No gracias" or "No dinero" will keep them on their way.
5. The resort offers Wifi at $8 for 30 minutes. There is a cafe approximately 50 feet from the resort that offers a better rate, and is free with a minimum $5 purchase.
In sum, decent property, great food and drinks, excellent service and overall great value. Go enjoy yourselves!!
Higher floors have better views!!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.