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“Wonderful place to spend a vacation” 5 of 5 stars
Review of Plaza Pelicanos Grand Beach Resort

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Plaza Pelicanos Grand Beach Resort
3.5 of 5 Resort   |   Jose Clemente Orozco #131 | Zona Hotelera Las Glorias, Puerto Vallarta 48300, Mexico   |  
Hotel amenities
Ranked #37 of 120 Hotels in Puerto Vallarta
Hemingway, South Carolina, United States
2 reviews
3 helpful votes 3 helpful votes
“Wonderful place to spend a vacation”
5 of 5 stars Reviewed August 9, 2013

Everything about the Grand Beach was wonderful. We felt welcome and at ease from the moment we checked in. All of the staff was amazing. Everyone from the staff at the front desk to the towel boys were the most helpful and pleasant I have experienced. The concierge desk was great setting up day trips and recommending dining options. In between day trips, we lounged by the pool. This was a trip of a lifetime and the Pelicanos Grand Beach was one of the reasons why.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_1Manager, Manager at Plaza Pelicanos Grand Beach Resort, responded to this review, August 14, 2013
Dear Tammy,
On behalf of all the staff of Plaza Pelicanos Grand Hotel, we would like to thank you for sharing your holidays with us, we feel very honored.
We are proud to hear that we were up to your expectations at this your home on the beach.
We truly hope to have the opportunity to host you in a near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,359 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Phoenix, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 31, 2013

It doesn't occur to us to go anywhere else. I have been going to Plaza Pelicanos for years, sometimes with my grown daughter and her husband, sometimes with another friend, or another couple. We never fail to have a great time! The two main, important reasons are: 1) The Tower, and 2) the location. Generally speaking, Plaza Pelicanos, with it's large, attractively landscaped grounds and large, interesting pool, is a perfect family vacation place. The kids can swim and run all around the lovely grounds and have a great time. Bars and restaurants are conveniently available. But the reason my friends and I love this place is because of The Tower. It is built so close to the ocean you can hear the waves breaking along the shore even with the windows closed. And the views! Plus the generous balconies provide ample space for dining, relaxing, or reading a book if you can take your eyes off the views! The second reason we stay at Plaza Pelicanos is its excellent location in the city. Taxis and buses are available just a few steps beyond the entrance. It doesn't take long to get anywhere downtown, to the wharf, or on the road to a further beach. Why stay anywhere else? It is affordable, conveniently located, and for adults without children, staying at the Tower in its attractive rooms with kitchen is a breathtaking treat, with all the conveniences of home. Did I mention the staff are very welcoming and helpful? That too. Just a word more, about reservations. The Tower is not large and fills up fast with appreciative visitors so it is wise to make reservations as soon as you know your dates.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_1Manager, Manager at Plaza Pelicanos Grand Beach Resort, responded to this review, August 3, 2013
We are so grateful for considering Plaza Pelicanos Grand as your destination. Thank you for posting your nice review. I am so glad that you enjoyed all the benefits that guests have. Puerto Vallarta has many options to offer about food, fun and nature areas, so we will be very happy if you visited us once again.
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East Northport, New York, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2013

Plaza Pelicanos was cozy and inviting. The pool was large and possibly the most used pool I have ever seen!!! The beach was lacking, but the atmosphere of the pool area made up for this. The staff was incredible, everyone from the concierges, wait staff and especially the activities staff. Omar, Humberto and Pamela made the trip excellent. The food was so-so. Breakfast was great, but lunch, no so much. The room was fantastic. Overall, I had a great time and would recommend it. Also, it was VERY child friendly.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_1Manager, Manager at Plaza Pelicanos Grand Beach Resort, responded to this review, August 3, 2013
Thank you so much for all your beautiful comments; we are so grateful for considering Plaza Pelicanos Grand Hotel as your destination. Thanks for your positive comments on our service, staff and cuisine. ! Thank you once again !
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 26, 2013

I feel in love here, isnt that enough, lol. Great place, people were awesome. Able to go into town quick, excellent services, wished for another restaurant but that's being picky. Lived by the pool. Better pool than beach, almost no beach. Great place to see the sunset.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_1Manager, Manager at Plaza Pelicanos Grand Beach Resort, responded to this review, August 3, 2013
Thank you for sharing your gratifying experience in our resort and lovely Puerto Vallarta.
Please receive our appreciation for sharing your feelings with us, and look forward to your next visit to the Puerto Vallarta.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Rosa, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 1, 2013

My husband and I found Plaza Pelicanos to be very comfortable and inviting! We found ALL the staff to be very helpful and friendly. Our room was great, and had a large balcony. We attended the "we promise it's only 90 minutes and we'll give you free stuff" presentation as well. I dreaded it, but we were travelling with light pockets, so the free stuff was appealing. The presentation was...and I'm totally serious...not bad at all. VERY low pressure, and we were treated to an actual complete, hot breakfast rather than the usual coffee, tea and pastry thing. We actually had a nice time chatting with Ricky, Gustavo and Gustavo, and we easily would have been out of there in 90 minutes if we wanted to be. The "city tour" that is offered is really a great way to see Vallarta in a "real" way. Although I was travelling with my husband, I would definitely return with my kids as well. The only negative I can think of is that guests wear wristbands (state fair style - plastic and non-removable). This is a necessary way to keep track of folks who purchased AI packages and I understand that. However, when you go out and about to explore Vallarta, you are easily identified as a tourist. I'd suggest giving guests the option of having the wristbands removed when they are going out and about. Oh, also - we traveled in June, which is the rainy season. Just in case you don't know, rainy season in the tropics is often just big ol afternoon thunderstorms that usually last a few hours at most, and sometimes, less than an hour. We went on the city tour and it rained buckets - which brought the most AMAZING waterfalls to life!

Room Tip: It appeared that many, if not all rooms have a fabulous view of Bandaras Bay, which includes great s...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_1Manager, Manager at Plaza Pelicanos Grand Beach Resort, responded to this review, July 4, 2013
Dear Ali,
Thank you for your comments, we are proud to hear that we were up to your expectations at this your home on the beach, Plaza Pelicanos Grand hotel.
We truly hope to have the opportunity to host you in a near future.
Sincerely,
The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Schererville, Indiana
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 25, 2013

We are timeshare owners that have been enjoying Plaza Pelicanos Grand Resort during the winter weeks well over 10 years. The staff is wonderful and excels in making sure your time spent there is stress free. The breakfast buffet has a great variety to meet most visitors’ taste buds every day, if you want a special meal, not a problem, just ask and you might be surprised. If you have a question, just ask the staff for help, need information on the latest restaurant. They are quick to assist you from booking a tour to getting your boarding pass. They will resolve issues as quickly as possible. The grounds are beautifully manicured, the shows are entertaining. The sky bar in the evenings watching the sunset is absolutely incredible, especially with your honey while sipping your favorite drink. The Resort is ideally located in that you could walk to the downtown’s Malecon (board walk), or take a bus, taxis it’s your choice. Every year they are adding new amenities, one of the key ingredient to their allure at the Plaza Pelicanos Grand resort is the great staff. The other is that they have managed to capture the feel that you are family visiting again. The staff takes the time to make you feel welcomed so that you don’t get lost like in the much larger Resorts where you’re just another guest. We have friends that stay in other Resorts but they always manage to find a reason to spend more time in our resort due to the warm and friendly atmosphere.

Room Tip: Rooms facing the Bay allows you to enjoy the sunsets
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_1Manager, Manager at Plaza Pelicanos Grand Beach Resort, responded to this review, July 4, 2013
Dear Joseph,
On behalf of all the staff of Plaza Pelicanos Grand hotel, we would like to thank you for sharing your holidays with us, we feel very honored.
I shared your good comments with our General Manager and the staff involved.
We are proud to hear that we were up to your expectations at this your home on the beach, Plaza Pelicanos Grand hotel.
We truly hope to have the opportunity to host you in a near future.
Sincerely,
The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 3, 2013

I spent a full 7 days at Plaza Pelicanos and can not speak highly enough of the staff there. The service was impecable and always done with a smile. They are very attentive here and I never felt like a burden. Great food and great drinks. The view from the rooftop lounge was spectacular. I have to give a specific thumbs up to Sergio Torres and Ricardo Reyes who took great care of my party for two dinners at La Flor de Calabaza (on site restaurant). The spa services were also very nice. I felt pampered and relaxed after leaving. An overall OUTSTANDING experience. I will definitely return and will make sure to recommend this property to my family and friends.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality_1Manager, Manager at Plaza Pelicanos Grand Beach Resort, responded to this review, June 28, 2013
Dear Guest,
On behalf of all the staff of Sunset Plaza hotel, we would like to thank you for sharing your holidays with us, we feel very honored.
I shared your good comments with our General Manager and the staff involved.
We are proud to hear that we were up to your expectations at this your home on the beach, Sunset Plaza Hotel.
We truly hope to have the opportunity to host you in a near future.
Sincerely,
The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Plaza Pelicanos Grand Beach Resort

Address: Jose Clemente Orozco #131 | Zona Hotelera Las Glorias, Puerto Vallarta 48300, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Puerto Vallarta
#13 Family Hotel in Puerto Vallarta
#15 Top resorts Hotel in Puerto Vallarta
#21 On the Beach Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Plaza Pelicanos Grand Beach Resort 3.5*
Number of rooms: 85
Official Description (provided by the hotel):
The Plaza Pelicanos Grand Beach Resort situated on beautiful Las Glorias, surrounded by colorful tropical vegetation. facing the Pacific in Puerto Vallarta, close to shops, Teatro Vallarta, Malecon, Caballito, restaurants, and attractions, only 15 minutes from the Puerto Vallarta International Airport (PVR) and 7 minutes from downtown. The layout offers private and quiet areas, as well as active areas for recreation.The hotel offers amenities like outdoor pool, a childrens pool, two aerial Jacuzzis with bay view, a health club, and a childrens club, concierge desk, Spa, Bali beds, wireless Internet access (surcharge) is available in public areas, wedding services and complimentary guest parking is limited, Sky lounge Bar, tennis court, karaoke room, game room, a buffet restaurant and two a la carte restaurant for dinner ... more   less 
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Also Known As:
Plaza Pelicanos Grand Beach Hotel
Pelicanos Puerto Vallarta
Plaza Pelicanos Puerto Vallarta
Hotel Pelicanos Puerto Vallarta
Hotel Plaza Pelicanos Grand Beach
Plaza Pelicanos Grand Beach Resort Puerto Vallarta

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