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“Great vacation” 5 of 5 stars
Review of Plaza Pelicanos Grand Beach Resort

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Plaza Pelicanos Grand Beach Resort
3.5 of 5 Resort   |   Jose Clemente Orozco #131 | Zona Hotelera Las Glorias, Puerto Vallarta 48300, Mexico   |  
Hotel amenities
Ranked #37 of 120 Hotels in Puerto Vallarta
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
“Great vacation”
5 of 5 stars Reviewed April 22, 2013

Stayed in a suite with two other travelers. We each had our own full bath! The view was spectacular. I found everyone, visitors and staff very friendly and pleasant. By the third day many of the staff would greet us by our names. Most people speak or know a little english.
Loved the SkyBar above the 8th floor. Eduardo was the greatest bartender! Even had lite entertainment a couple of evenings up there.

The food in the Pergola had a nice variety for breakfast as well as made as ordered omlettes and pancakes. We had the Rodizio dinner and were very pleased. The food in the Flor de Calabasa was delicious and Sergio was an excellent waiter.

Take the "Vallarta Tours" to Las Caletas. Lots of things to do and great food provided. I liked the Sea Safari even better. Several activities packed into one day with just the right amount of time in each place. The tour staff were really fun. Thank you to tour Captains Victor and Poncho
and all your staff. You helped make a memorable vacation.

Many little restaurants around. I recommend Roma directly across the street and 8tostadas across the boulevard on the Golds Gym side of the hotel drive and up a block or two.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,357 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Fairfield, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed April 15, 2013

We spent the second week of April here and found the resort not to our liking. There was nearly always at least two sources of loud music at the same time in the pool area keeping us in our room during the day or forcing us to leave the resort completely. It seems to be a fiesta place for locals and not a place to rest and relax.
Our room was nice and the view was great because we insisted on being high up and not overlooking the pool area. The staff were great especially Manuel the door man...ever helpful and a great sense of humor. I enjoyed a massage on the beach by Morisal. I had asked her for a deep tissue massage and she was amazing.
We only ate in one of the restaurants and the food was not acceptable so we simple ate out at our favorite spots in Puerto Vallarta and Nueva Vallarta.

Room Tip: Do not settle for the first room they show you.
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  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 9, 2013 via mobile

Watch out for your towels, if they take them you pay $40.00 each. They will take them if you leave them lying around. It happened twice within 1 week. Other than that it was great. But also b4 you book, take a look at their new building Sunset Plaza, it is even better! 4/9/13

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brownstown Township, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 2, 2013

this is my second trip to an all inclusive in Mexico, this resort was nothing like the resort I stayed in when I traveled to Rivera Maya. This resort is much older. The buffet (there was only one) was only about 25 feet in length and had nothing but Mexican quisine. Now I know i was in Mexico but most resorts offer you a variety of food. Breakfast was the only meal that was decent and that was because there was a grill chef cooking eggs and pancakes. I ate hot dogs and hamburgers from the poolside grill. We arrived as a party of 5, we booked well in advance and were surprised that when they assigned us rooms on 3 different floors. The front desk had a "deal with it" attitude. The waitstaff were very nice.the roof top bar was nice also. Only well drinks were served. it cost about $2.50 usd to have absolute vodka. The only beer they had was corona on tap. The massage/facial for $51.00 usd is a very good deal. The beds were comfortable. Water - you are allowed 2 bottles of water per room every 3 days! The pool is in need of repair as the liner was sagging and you had to be careful when walking in the pool not to trip on the bulges in the liner. The beach is horrible, the smallest beach i have ever experienced. Looked dirty. This resort is a popular destinaton for mexican families and there were alot of kids in the pool between friday and monday, Took the bus to downtown boardwalk area and had lunch at PIPI's. which was nice. You can find much nicer resorts, but this is an older part of town. i would look around to find a nicer resort, we paid $1400.00 per person which i don't think is cheap. i have stayed at much nicer resorts for less money.

  • Stayed March 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forest Grove, Oregon
Senior Contributor
46 reviews 46 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 2, 2013

We stayed at the Plaza Pelicanos Grand Beach the week of March 23-30 on an RCI trade. We had some concerns due to some of the unfavorable reviews. We ended up being very pleased in general with our stay here. This is our 4th trip to Puerto Vallarta and 9th trip to Mexico but we had not been to this resort before. The staff was VERY friendly and welcoming - everyone from the bellmen to the housekeepers worked very hard to make it an enjoyable stay. The sales tour of the new building Sunset Beach was very low key and low pressure with some nice perks for attending the presentation. We did just one day of the all inclusive at half price and the food quality was above average including the gourmet Mexican meal we had that evening. The week was very busy there due to it being Holy Week with many visitors from Mexico as well as Spring Break visitors from the US so it was busy around the pool area especially. The location of this resort is excellent for walking to town as well as a short bus or cab ride to Marina Vallarta, the mall, Costco or old town. Kitchen was well stocked with appliances and there were some room updates that had been done as well. Our only comments that would be less than positive is that the pool is a bit small when the resort is full and that the evening entertainment can be a bit loud up until about 10pm some nights. Overall, we enjoyed our time here and would return again.

Room Tip: Rooms overlooking the pool area are nice with an ocean view as well.
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 30, 2013

We stayed at this resort for 12 days to long. The resort was clean and the staff were excellent! The food was terrible. The pool was small and there was no beach. The resort was 50 pecos from downtown which was awesome! Need we say more

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelicanosManagement, Guest Relations Manager at Plaza Pelicanos Grand Beach Resort, responded to this review, April 2, 2013
Thank you very much for your opinion about your recent stay at Plaza Pelicanos Grand Beach Resort!

We appreciate your effort to share your experience with other travelers, our main purpose is always to offer the best service possible to our customers. We have taken your opinion about the food very seriously, and for sure we will work on that matter. Thank you once again for your comment, and hopefully we will see you here soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed March 28, 2013 via mobile

We stayed for five days at this resort. The staff was very welcoming and helpful throughout the trip. We went for a timeshare tour so we were able to get half off the cost of the all inclusive. The drinks were good, food was okay. We had a hot breakfast every morning and lunch by the pool every day. The workers were great especially the waiters by the pool. Always bringing us new drinks. The beach is small but the pool was more than enough. There are many activities to do on the beach. We enjoyed parasailing.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelicanosManagement, Guest Relations Manager at Plaza Pelicanos Grand Beach Resort, responded to this review, March 30, 2013
We appreciate your valuable time to share your experience to other travelers around the world!

It is very enjoyable for the staff to know our effort to offer an excellent service is worth it, and it give us strenght to keep going in the right direction.We hope to see you soon, and it will be a pleasure for us to serve you once again. Thank you so much!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Plaza Pelicanos Grand Beach Resort

Address: Jose Clemente Orozco #131 | Zona Hotelera Las Glorias, Puerto Vallarta 48300, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Puerto Vallarta
#13 Family Hotel in Puerto Vallarta
#15 Top resorts Hotel in Puerto Vallarta
#21 On the Beach Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Plaza Pelicanos Grand Beach Resort 3.5*
Number of rooms: 85
Official Description (provided by the hotel):
The Plaza Pelicanos Grand Beach Resort situated on beautiful Las Glorias, surrounded by colorful tropical vegetation. facing the Pacific in Puerto Vallarta, close to shops, Teatro Vallarta, Malecon, Caballito, restaurants, and attractions, only 15 minutes from the Puerto Vallarta International Airport (PVR) and 7 minutes from downtown. The layout offers private and quiet areas, as well as active areas for recreation.The hotel offers amenities like outdoor pool, a childrens pool, two aerial Jacuzzis with bay view, a health club, and a childrens club, concierge desk, Spa, Bali beds, wireless Internet access (surcharge) is available in public areas, wedding services and complimentary guest parking is limited, Sky lounge Bar, tennis court, karaoke room, game room, a buffet restaurant and two a la carte restaurant for dinner ... more   less 
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Also Known As:
Plaza Pelicanos Grand Beach Hotel
Pelicanos Puerto Vallarta
Plaza Pelicanos Puerto Vallarta
Hotel Pelicanos Puerto Vallarta
Hotel Plaza Pelicanos Grand Beach
Plaza Pelicanos Grand Beach Resort Puerto Vallarta

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