I love the resort! The staff is great ,very friendly!! They have activities all day long!! Even I didn't have the package all- inclusive because I didn't want it (I prefer to eat in the town a lot tacos and mariscos hahaha) they gave me free drinks !! The location is great there are some stores (drugstore, restaurants,massages etc) around, and for going to the malecon, is not that far, you can take a bus with a cost of 6 pesos or a cab for 50 pesos or walk to the malecon that will take around 30 minutes. The resort isn't that big but has the necessary to feel comfortable and have a nice time. The activities at night are really great and fun!!

We were staying here for one night before taking off from Mexico. For a mediocre hotel resort (nondescript room, small & somewhat clean pool), it was surprising that the staff and ambiance had some unexpected charm. Every person on staff was nothing if not incredible nice- maybe it's just true what they say about Puerto Vallarta being the friendliest place on earth.

Heads up for adult travelers, its definitely a family-oriented hotel. You do get a rooftop bar with lukewarm hot tubs and a view, but otherwise you are not the intended audience. On the flip side it would be a great place to bring kids--they have bingo, kayaking, arts-and-crafts etc running throughout the day, plus a game room. For a night this place was pretty good. Wouldnt go here for an extended stay. ps Its also a bus or cab ride to downtown or a 40 minute walk.

We just returned from a week's stay here, and we were very happy! We traded our timeshare thru Interval for New Year's week at this resort. We had a two bedroom, three bath unit on the third floor and also rented a hotel room for two more of our family members. The two bedroom unit had a great view of the pool area and ocean. Having a third full bathroom was so nice! The kitchen was plenty adequate for our breakfast cooking and snacks & cocktails. The hotel room was spacious, also had a nice patio and pool, ocean view. We did not choose all inclusive, as we love to try different restaurants of the area and had fantastic dinners out each night. We did eat the breakfast buffet one day - it was tasty, but quite pricey for what was offered. We also ate at the pool bar for a couple lunches. More selection needs to be offered at the pool bar restaurant - it's fries, hamburgers, hot dogs or ceviche - that's it! It was good but more variety is needed.

The pool was chilly, especially on the rainy, cooler days. Too darn cold for me!!

Everything & everyone from our check-in (loved our room, thank you Gabriel!), to the pool bartender, the "host/greeter" at the front of the resort, bellhops and our housekeeper was handled efficiently and with a big, genuine smile!

Pelicanos Grand is close to the Malecon - only a 50 pesos cab ride away. It's walking distance to the Mega grocery store and shops and a place we had two great breakfasts - Alcatrances. We walked down the beach a few times to enjoy the sights and beers at a beach bar.

We'd love to stay here again. Pelicanos Grand isn't a huge resort, and we liked that. It was cozy (though not too small) and had a great authentic, warm feel. You know it's been a wonderul, memorable vacation if you're already thinking about when you can return before you've even left to go home!

Stayed at Plaza Pelicanos Grand for a week the middle of this month, December 2012. I had room 1775 (seventh floor in the new tower -- 8 years old, so they tell me). Great views from the hallway windows and the two elevators were quite efficient.

I LOVED my room. It was a large studio with everything I needed ---- dining table, with a storage unit, separating the dining area from the bedroom area. Kitchenette, with granite countertops and a huge microwave and a two-burner stove. Large fridge. Lovely marble floors and a marble-tiled bathroom. The only thing of note that might not suit everyone is that the bath tub is fairly high, so if someone is mobility-impaired, it would be difficult to get into the bath/shower.

Also had a large safe (digital), iron/board, tons of storage (very large closet) and an EXTREMELY comfy king-sized bed. Decent-sized terrace, with a couple of chairs and a lounger. Being on the end of the building, my view was well over 180 degrees, from mid-Bay to the mountains.

The staff (front desk, bell staff, check-in staff --- through RCI, etc.) were wonderful. Extremely friendly and helpful. I didn't eat on site too much but did eat at Pergola for breakfast three times and the food is excellent and reasonably-priced, and the staff there was efficient and friendly. I did not eat any other meals on site. No dinner meals at the other on-site restaurants.

There is a member area in the tower where you can get on the computer for 20 minutes, with a free password, or get a code from the membership staff to use your wireless. Worked well for me.

Periodically, there is entertainment down on the patio (music) and there is also sometimes music up on the top floor of the tower. Awesome view from there!

There is something about this area that I really enjoy (next door to Canto del Sol, being in the cobblestoned area which feels like a village). I always enjoy going down to Blake's Sports Bar nearby, as well as having easy-access to the bus and little restaurants and boutiques and massage shops in the area. Also, the area is directly across the main drag from the Versalles colonia, which is real Mexico and offers options for small restaurants and wandering.

There is a swim-up bar in the pool at Plaza Pelicanos Grand. There are also plenty of options for relaxing on the pool deck, with the day beds. The beach is fairly narrow. Sure do love the views of both, from up on the 7th floor. I would definitely return to this resort. It works for me.