Poor service focused in sales of other services.
Organization below of standards considering Hotel certifications.
Is not a place to recommend.
Beds are bad and old.
I had a lot of problems during my check in, they changed my reservation and kind of bedroom in my reservation to one below.
People from front desk was not well prepare to solve problems, I had to check with my travel agency because they didn't found my information in CRM.
Even I had problems to arrived and I called to inform to the hotel their bad organization and poor service were showed, front desk person was worried to know how I was going to pay more than if everything goes well in my trip.
- Official Description (provided by the hotel):
- Meliá Puerto Vallarta is a paradise for families and couples, where there is something for everyone and where everything is included. A wide variety of snacks and meals, domestic and imported drinks and recreational activities for all ages, spectacular evening shows performed by professional dancers, with a different program every night, and swimming pool with children's section and 2 whirlpool. The Flintstones have found the perfect place for their holidays: they are staying with your family in one of our first theme hotels: Yabba-Dabba-Doo bazaar, Roca Flash, RocAdventure, Baby Rock Club, Bamm Bamm Club and Cool Club. Let yourself be surprised! ... more less
- Reservation Options:
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- Also Known As:
- Melia Puerto Vallarta All Inclusive Beach Hotel Puerto Vallarta
- Sol Melia Puerto Vallarta