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“Girlfriend cried as we Booked Out” 4 of 5 stars
Review of Melia Puerto Vallarta All Inclusive Beach Resort

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Melia Puerto Vallarta All Inclusive Beach Resort
3.5 of 5 Resort (All-Inclusive)   |   Paseo De La Marina Sur 7 | Marina Vallarta, Puerto Vallarta 48354, Mexico   |  
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Ranked #55 of 120 Hotels in Puerto Vallarta
Creston, Canada
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Girlfriend cried as we Booked Out”
4 of 5 stars Reviewed February 14, 2013

Well this was our second time to PV, last year we stayed at the Holiday Inn which we enjoyed also. I did some searching and decided to take on the Melia and was so glad I did. The resort is really nice and clean, booking was so quick and the room was adequate (Deluxe Ocean View). I was a bit disappointed that the room was more of a garden view than an ocean view, but if you leaned out on the balcony you could look into the ocean. The food was great and so were the drinks. Our favorite a la cart was the Mexican one, mmmmmm so good. You have a choice where to sit, you can sit in the sun in an elevated seating area where the beach vendors can't bother you, you can sit on the beach, but the vendors are not very aggressive, or to can sit by the pool and there is ample seating. It about 10mins to the town and is 80 pesos. Very good resort for families with any age of child or children, but I never experienced a lot of children. The lobby desk offers currency trade which I feel was a fair rate. The only problem we experienced was the elevator which when we got there only one was working then for one day none were working and the last two days both were working hahaha but no big deal we needed the exercise after all we ate. If I go to PV again I would stay at the melia again for sure.

Room Tip: Book and specify Ocean Front room if you want to be on the ocean.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,845 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
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English first
Dauphin, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 14, 2013

We just returned last night from a fantastic vacation at the Melia. We were very nervous just before we left because of so many negative reviews. We had gone back and forth on between this resort and a Beeches. The fact that it was half the price ultimately determined that we would go to Melia and that PV weather is always sunny.

The 5 star review is based on a family vacation with young children, the fact that this is a 3.5/4 star resort and we paid that. I did not expect perfection as we did NOT pay the same as we would have for a Beeches resort in Jamica.

As soon as we arrived (only 5 mins from the airport which was amazing) we were warmly greeted our room was ready (1pm) and we had done a Kids and Co room with bunk beds. There was a sand pail, shovels, Baby wash, Baby cream, toothbrushes, kids toothpaste and suntan lotion! Evening cookies and a mainly stocked fridge (not always consistent but we didn't need it to be) The only issue with our room was that the hall light did not work and the drain in sink. I spoke to the front desk and it was fixed within an hour! the room was 1108 and overlooked the chess game. It was a bit loud at night but the entertainment in the lobby is finished by midnight. We kept the AC on and it was great. The kids were so tired at night they slept right through it. Some people did comment on the smells, we did experience this 3 days but only in the AM for some reason and just in the bathroom. It was always gone within a few hours. The first day it was like oh great just like the reviews but it was gone by the time we got back from the pool.

If we were to do it again we may not stay in the Kids and Co room just because it only comes with 2 double beds and my husband and I are tall. The 2 year old ended up in our bed everynight as he was unsure of the bunkbed. My 6 year old loved it.

We did not experience any pressure at all for timeshare/vacation club. Although we did meet people who saw the suites and said they were amazing. Also on the beach the vendors are not pushy at all a simple no thank you is fine. Speaking of the beach, again this is PV so the beach is not like white sand and there are a lot of waves. It is small but hardly anyone uses it so not sure why people complained about it you could have the whole beach to yourself.

Food- again this is a 3.5/4 star resort so the food is not the same as a very high end resort with the food. Breakfast and Lunch have a very very good selection. I found it funny that people are complaining in reviews about "hiding bacon" Seriously it was always full beside the Omelette station. Bacon and Eggs... they go together. Sylvia that works at the egg station was a JOY she was always smiling and knew I like egg white omelettes. We found the evening dinners to be okay. Nothing too special other then the Mexican night by the ocean it was fun and entertaining and very good food. The Italian dinner was very good. We didn't upgrade to wine bottles but we were totally okay with there being an upcharge. Most resorts I have been too (over 10 in Mexico) if you want a good bottle of wine would have an upcharge. Same with Lobster. Seriously for what you paid for this vacation, I don't think that Lobster that may be wasted would be on the menu! Although I did celebrate my 40th bithday there and they had a cake made and sparkling wine at no charge. Very nice. WARNING- if you have a Peanut allergy make sure that you talk to the chefs and they will make sure that you are okay. There is a Doctor onsite if needed.

Only recommendation if you have children is to grab a few bannanas or oranges at breakfast and have for your beach bag as there is very limited fruit for the remainder of the day.

The Pool is fantastic for kids, fantastic one side has an 8 inch ledge that little ones can play on all day in the water. Our 6 year old really enjoyed the Kids club leaders in there are great with kids. Our 2 year old only used it twice, we actually picked the resort based on the bam bam club that would take him as we wanted a family vacation but also a bit of relaxation. However, we found he was great with us by the pool. He napped at the kids club a few days and we got to read.

Benjamin and Angel at the pool served us all week and were always friendly. Weither they were tipped or not. At one point I went to tip Angel and he said no your husband already did! Class act.

Activities crew- the evening entertainment is AMAZING. Truly fantastic quality shows. These young men and women are unbelievable and work long hard days. The circus evening was equivalent to a mini Cirque Du Soliel. Well done Melia crew. Some of the best night entertaiment I have every seen in Mexico. They were great with the kids before hand as well and did a mini disco for them. They enjoyed it so much.

Overall, we found this to be a great resort for what what we paid. We would certainly come back with family and friends again. T

Room Tip: We did Kids and Co. Just be aware that there is 2 double beds no king or queen.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2013

I had the pleasure of staying at the Melia Puerto Vallarta Resort Feb 6-9. The one and only problem with my stay was that it was too short!! Being less than 10 minutes from the airport, it took no time at all from being on the plane to sipping a margarita at the swim-up bar. My vacation began with a warm reception at the front desk and I soon found myself in a room with a spectacular view of the beach and bay. The staff was very friendly, the food was delicious, and my room was beautiful. I was very pleasantly surprised by the myriad of activities included: archery, riflery, and a rock climbing wall to name a few. This resort puts the ALL in all-inclusive! I can't wait to return!!

Room Tip: The ocean front rooms have a spectacular view and a couple at the pool told me they even have rooms...
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 11, 2013

After a crappy year, my good friend and I booked a girl’s trip to the Melia. We were there for 1 week and from the time I entered the hotel until check-out, I can say that the service was impeccable, the food was great, the activities were awesome, and the evening shows were amazing (especially Ivan the dancer).lol
The only complaint was that the elevators in building 2 was not always in working order (I got stuck for a short while) and one day the water in our suite was a dark brown colour for a few hours.
Besides those issues, I had a fabulous time, meeting new friends, learning new dance moves at dance class, and being pampered by staff. Now I understand the feeling Stella had when she got her “Groove Back”!!! It was a much needed break. Thanks Melia, specifically Carlos, Jesus, and all the activity staff. You guys Rock!!!

Room Tip: We were located on the 8th floor and had a great view of the grounds and the ocean. I 'm not su...
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  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 11, 2013

Here is the real scoop on Melia Puerto Vallarta from an American family traveling with three young children (6, 4, 2) for one week: The staff of the whole resort is fantastic. Kids club, wait staff at the restaurants, pool staff, maid service -- everyone is incredibly friendly, and they were kind to our kids even when our little one made a mess at meals. The kids club is outstanding. Everyone is incredibly nice and engages the kids in activities they really enjoy. In addition to the daytime kids club activities, there are kids shows where they can participate, kids "minidisco", and lots more that keep the kids excited and happy. The Kids & Co. rooms were a big plus -- two full beds plus a set of bunk beds worked very well for our family to sleep comfortably. Also, the pool is perfectly set up for kids with lots of places that little ones that don't swim well can sit or walk in the water and still enjoy the pool.

As far as quality of accommodations, this is about a 3.5-star facility. We rated it 5 stars for the experience as a whole -- kids club, quality of staff. We saw some of the negative reviews online and did not find them to be accurate with respect to our stay.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 10, 2013

We stayed at this hotel the first week of February. My husband and I brought our preschooler with us and he had a blast. Our room was on the 8th floor with a beautiful view. Our maid service was always outstanding, our maid always had my sons stuffed animals displayed in different ways each day. As some people mentioned previously there were problems with the elevators, one of the two did not work the entire week we were there but it didn't bother us. After being housebound due to a very cold winter back home we took every opportunity to take the stairs. We traveled with my parents and this was a problem for them as they as well were on the 8th floor.
The food was always good, I'm a picky eater and always found something to eat in the buffets. I've been to resorts where there is a bigger selection of buffet items so the food options were more limited but we still found enough to fill our plates. There was a special kids buffet table with "kid friendly" food.
The service around the pool was fantastic, we never had to stand in line for our drinks. The pool is great for kids, there are lots of shallow entry points and lots of little benches and areas for the kids to play. We never used the kids club, my son had so much fun with us just playing in the pool and on the beach. There were tons of beach and pool loungers so the towel game was non exsistent at this resort. You could find chairs in prime spots at any time of the day.
We were pleased with the night shows. The pirate show and kids party was well done and my son loved the sword fights. We went to 3 of the shows and my son enjoyed them all.
I'd recommend this resort for people with young kids. We were never bothered by the time share people, however my parents were constantly being harassed for time shares. They were phoned in their room daily to see if they wanted to come to a presentation. So be forewarned, that depending on your stage in life this could be a problem at this resort.

Room Tip: We were on the 8th floor in building 2, I'd recommend higher floors as the lobby bar can be loud...
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 10, 2013

We are from the UK and spent 4 nights at the Melia Hotel, Puerto Vallarta, 15th - 19th January 2013, prior to a week in a villa in Sayulita.
We are in our late 60's and traveled with our daughter and 2 grandchildren aged 7 & 11. We also met our son and daughter-in-law there, together with our other 2 grandchildren aged 7 & 10. They live in California.
We found the hotel & rooms clean and spacious, the staff very attentive and the buffet style food served in the 2 restaurants to be a wide variety of international choices and of good standard.
We did make a reservation for the Italian restaurant for one evening, it was pleasant enough - but the food was a little disappointing.
The hotel entertainment team were excellent and kept the children busy and involved both during the day and evenings.
It's a shame that UK travel companies have stopped putting Puerto Vallarta in their brochures, as I'm sure that a direct flight from London to PV would attract more visitors to the Melia. Existing flight times are 23 hours with 2 changes !
If anyone is thinking of staying at the Melia, I would thoroughly recommend it ! We would certainly stay there again.

Room Tip: The deluxe garden view rooms are very good.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Melia Puerto Vallarta All Inclusive Beach Resort

Address: Paseo De La Marina Sur 7 | Marina Vallarta, Puerto Vallarta 48354, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Spa Hotel in Puerto Vallarta
#22 Top resorts Hotel in Puerto Vallarta
#33 On the Beach Hotel in Puerto Vallarta
#34 Family Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Melia Puerto Vallarta All Inclusive Beach Resort 3.5*
Number of rooms: 316
Official Description (provided by the hotel):
Meliá Puerto Vallarta is a paradise for families and couples, where there is something for everyone and where everything is included. A wide variety of snacks and meals, domestic and imported drinks and recreational activities for all ages, spectacular evening shows performed by professional dancers, with a different program every night, and swimming pool with children's section and 2 whirlpool. The Flintstones have found the perfect place for their holidays: they are staying with your family in one of our first theme hotels: Yabba-Dabba-Doo bazaar, Roca Flash, RocAdventure, Baby Rock Club, Bamm Bamm Club and Cool Club. Let yourself be surprised! ... more   less 
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Also Known As:
Melia Puerto Vallarta All Inclusive Beach Hotel Puerto Vallarta
Sol Melia Puerto Vallarta

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