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“Good times in Holiday Inn, Puerto Vallarta” 4 of 5 stars
Review of Holiday Inn Resort Puerto Vallarta

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Holiday Inn Resort Puerto Vallarta
3.5 of 5 Hotel   |   Francisco Medina Ascencio KM 3.5 | Zona Hotelera Norte, Puerto Vallarta 48300, Mexico   |  
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Ranked #70 of 120 Hotels in Puerto Vallarta
Grenfell, Canada
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Good times in Holiday Inn, Puerto Vallarta”
4 of 5 stars Reviewed November 26, 2012

We have been travelling to Puerto Vallarta for years and have always enjoyed our stay in the Holiday Inn. Staff is excellent - enjoyed the food - beach is kept clean - pool is nice - a friendly, family place to stay. The building is older but will be undergoing some repairs. It is just like home to us!

Room Tip: This hotel not only has rooms but you can make arrangements to rent a condo if you desire. What eve...
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  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,424 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
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English first
Helotes, Texas
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 26, 2012

Love staying at this Holiday Inn Resort everytime we go to Puerto Vallarta. You can ride the bus to downtown or to Wal-Mart/the Mall/Port for entertainment or groceries. Restaurants and grocery stores within walking distance. We enjoy the pool and beach at this hotel Their are tennis courts and a spa but have not had time to use these. All in all a good place.

Room Tip: Ask for upper floor corner end room!
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhinelander, Wisconsin, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 16, 2012

We enjoyed our stay in the Sea River Tower very much. The unit we rented (Casa Margarita) was well equipped and very adequate. It was nicely decorated and clean. Our bed was very comfortable. The view from the balcony was beauriful.
The Holiday Inn property is an older one, but very clean and very nice. We spent much of our time around the beach and pool area and were very impressed with the quality of the service and the cleanliness of the property. We ate at the restaurant by the pool a few times and the food was acceptable. The snack bar was nice for a quick burger or pizza. It is also very well secure. We also took advantage of the bar by the pool and the drinks were quite good.
The Lobby Bar was the only place we would recommend avoiding - the drinks were bad and the service below average. It wasn't worth visiting.
We met alot of very nice locals and visitors alike. We are already planning a return trip next year and our friends are so impressed with our review that they plan to join us.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 9, 2012

My expectations of this hotel were well surpassed during my visit. Not only was the staff friendly and accommodating, but they were interactive and exciting as well. There is always something to participate in, but if you want to lay by the pool and watch you can do that too. The hotel was very clean including all of the bathrooms, and even the pool deck was spotless. Everything was up to par, except the food which far exceeded par. There is an excellent mixture of cultural Mexican and 'North American' food in the buffet for whatever your cravings may be. No matter how much I seemed to eat, I was always excited for the next meal to come! The two a la carte restaurants within the hotel had exceptional service and phenomenal food as well. I would recommend the Holiday Inn Puerto Vallarta to anyone and would definitely go back again!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puerto Vallarta, Mexico
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 8, 2012

I stayed here and loved it!!!! I ended up buying a condo on the 15th floor with a view to die for.
Best thing I ever did!!!. Love the pool area and the beach "my backyard". Everyone is so friendly and happy. Love the way that the management and staff come out and dance arround the pool for the sundance. The pool staff are wonderful and even come and check that everything is OK. The boys at the concierge are always cheerful and helpful. My girlfriend from Scotland came and booked a hotel room and really enjoyed her stay. Same with my friends from New Zealand they had a wonderful time. Even now I've been here a year I still Love it. Wouldn't live anywhere else.....Can't say more than that!!!

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GERENCIAGHIR, Gerente at Holiday Inn Resort Puerto Vallarta, responded to this review, November 16, 2012
Thank you very much for your nice comments, it is very useful to hear those, we will be very happy to serve you again and dance all Holiday Inn teamwork around the pool with you.

Sincerely,

Luis Rodriguez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 26, 2012

Just got back from the Holiday Inn Resort in Puerto Vallarta, stayed ther for a week with my two adult kids and had a blast. This is a fantastic Hotel, Lots of fun and activities. Freddy, Ray and Pako are great people and get lots of people involved in the activities. The food was good and lots of variety for everyone. The service was awesome and we were well taken care of. I would go back in a heartbeat!!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GERENCIAGHIR, Gerente at Holiday Inn Resort Puerto Vallarta, responded to this review, November 16, 2012
Thank you, Thank you, Thank you. We appreciate your nice and gentle comment, we really hope to see you very soon and offer another happy and memorable time in Holiday Inn Puerto Vallarta your home.



Sincerely,

Luis Rodríguez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 21, 2012

We just got back from the Holiday Inn resort in Puerto Vallarta, stayed there for a week Oct 13-20. The hotel is a basic hotel with decent amenities, a nice pool, comfortable beds, and an amazing view from our room. Although we knew we were going in slow season we didn't realize that there would be so few people there. Regardless of the small crowd the activities team kept us all very entertained. In particular, Freddy from activities always seemed to be around with his warm and energetic energy. Whether it was through water aerobics, dancing, or air hockey he ensured we were never bored. All of the staff at this hotel were very kind and welcoming however we found Freddy to be a particular highlight.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GERENCIAGHIR, Gerente at Holiday Inn Resort Puerto Vallarta, responded to this review, November 10, 2012
Dear Guest

Thank you very much for you nice comments, we appreciate the way that you share your experience with everybody. That you again and remember that Holiday Inn Puerto Vallarta is your home forever.

Sincerely,

Luis Rodriguez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Puerto Vallarta

Address: Francisco Medina Ascencio KM 3.5 | Zona Hotelera Norte, Puerto Vallarta 48300, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Spa Hotel in Puerto Vallarta
#40 On the Beach Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Resort Puerto Vallarta 3.5*
Number of rooms: 220
Official Description (provided by the hotel):
Enjoy a wonderful view to Banderas Bay, one of the best beaches in Puerto Vallarta, surrounded by friends who will make your stay unforgettable. We have 220 recently renovated standard rooms, each of them with a wonderful sea-view and a private balcony. It is located just a few minutes away from the airport and downtown, near shopping malls such as Caracol, Peninsula and Galerias Vallarta. Free wireless Internet throughout the hotel. Choose between our European or All-Inclusive Plans. In our a la Carte Restaurants, Piaceres, Italian Mediterranean Cuisine, Mariaches, Mexican Cuisine or Guacamaya s Buffet Restaurant, quality in service is our distinguished feature. ... more   less 
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Also Known As:
Holiday Inn Puerto Vallarta Hotel Puerto Vallarta
Puerto Vallarta Holiday Inn
Holiday Inn Puerto Vallarta Mexico

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