We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Service” 5 of 5 stars
Review of Fiesta Americana Puerto Vallarta All Inclusive & Spa

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Fiesta Americana Puerto Vallarta All Inclusive & Spa to your Saves list
Fiesta Americana Puerto Vallarta All Inclusive & Spa
4.0 of 5 Hotel   |   Blvd Francisco Medina Ascencio Km 2.5, Puerto Vallarta 48300, Mexico   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Ranked #16 of 120 Hotels in Puerto Vallarta
Austin, TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Excellent Service”
5 of 5 stars Reviewed November 5, 2012

My husband and I just got home from our honeymoon where we stayed at Fiesta Americana for our two first nights in Puerto Vallarta. It was beautiful and peaceful and the service was the best we found in PV, so much that we decided to change our plans and stay our final two nights there at the end of our trip too. The pool and beach service was especially wonderful. Thanks to Rafael, Marcos, and Ignacio we could spend the two tail ends of our honeymoon relaxing and enjoying the sun without a care in the world. It truly was an amazing time - thank you!

Room Tip: Ocean view is best!
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,208 reviews from our community

Traveler rating
    627
    373
    136
    50
    22
See reviews for
302
443
39
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
Date | Rating
  • English first
  • French first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
West Chester, Ohio, United States
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 5, 2012

My husband and I hadn't stayed at a hotel in Puerto Vallarta for some time as we generally stay in condos that are for rent; however, this time we needed a place for only 5 nights. We were very pleased with our stay at the Fiesta Americana. The location is great, staff is friendly and efficient. We prefer not staying at an all-inclusive resort as we feel there are too many good restaurants in the area although they do have an all-inclusive package available. We also enjoy meeting the locals and also interacting with many ex-pats who live in PV. This resort is on a good beach, has nice restaurants and we especially appreciated that the staff would go above and beyond. One night when we returned from dinner in town, it was rainy so hard, my husband dropped me off at the bell station. He planned to park the car and then wait until the rain let up; however, the bellman came to his side of the car and said he would park the car and bring him the keys. We felt so sorry for the young man as he put on his boots and rain gear but he did this with a smile and it was a wonderful convenience for us. Kudos for the customer service that the Fiesta Americana encourages.

Room Tip: Upgrade from the Mountain View rooms as you will enjoy the ocean views much more.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Piedmont, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 26, 2012

This was our 4th stay at this wonderful resort and it contiues to get better each time. It feels like a family the way we are greeted and remembered.
The rooms are wonderful with wonderful ocean view. Have always been on 8th floor.
Main dining room for breakfast staff all are great. Special thanks to Martin. They are always attentive with any need.
Drinks and lunch by the pool served by Rafael, Marcus, and Ignacio could not have been better.
Special thanks to Enrique and able for their thoughtfulness.

Room Tip: Always been on the 8th floor and love it.
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GabrielPolanco, Manager at Fiesta Americana Puerto Vallarta All Inclusive & Spa, responded to this review, October 31, 2012
Dear Susie;

Thank you for your recent visit to our resort and we really apreciated your comments this can provided us information for quality improvement..

In case you come to our destination in a near future just let me know it will be my pleasure to personally take care of you, please contact me at my e-mail: francisco.rangel@posadas.com


Sincerely,




Francisco Rangel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
guadalajara
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 25, 2012

If you want a nice,quiet beach this is the one;the pool is so big and you have a free water massage under the water fountains.
The food is good,the crew is friendly,beds are clean and comfortable and all sea front rooms have gret view.
If you are lucky enough to be in 9 floor Alberto your personal concierge is a great guy that will be happy to help in any way you need.
We strongly recomend this hotel that improves every day,congratulations for all!!!

Room Tip: pick front sea room in high floor.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 17, 2012

The resort was absolutely beautiful! No pictures could do it justice! The resort far exceeded all our expectations. The entrance is a beautiful 7 story palapa. There are waterfalls and steams going from the front entrance to the pool area. The beach and pool area is breath taking. There is detail from the ceiling to the hand set stone flooring. The customer service (from the waiting staff to the security guards) could not have been better. The entire staff was extremely warm and welcoming. They did everything they could to go 100% out of their way just to make you happy. This is something you rarely see these days. There was not a single person on staff with even a hint of a negative attitude. Everyone was trying their hardest to bend over backwards and make your stay the absolute best it could be. This was huge to us. It left us never wanting to leave the resort at all! Patricia, Carlos, Rafael and several other employees at the Fiesta Americana made a lasting impression on us. They truly helped to make our vacation top of the line. Every aspect of the hotel was very clean and extremely well put together. I will never stay anywhere else!!!

Room Tip: The rooms are very clean and well designed. The bedding was extremely comfortable. During check-in w...
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anahuac, TX
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 17, 2012

My sister and I just returned from a 5 night stay here. I was so impressed with the hotel and staff. The service was above and beyond my expectations. Patricia, Rafael, Carlos and Mavi were so very attentive and friendly, we never wanted for a thing while they were attending us. The entire staff went above and beyond to meet our every need. The hotel has no english channels so they brought us a dvd player for our down time. (we went to a local store and bought dvd's) The hotel and grounds were so well kept and beautiful. The beach and lounge areas surrounding were well kept and comfortable. Upon check in our attendant met our request for a room on a higher floor with an amazing view of the water and city. This was our first time in Puerto Vallarta and I would definitely go back, not only to the city, but to Fiesta Americana. I travel frequently for work and the hotel beds and pillows were the BEST.

Room Tip: stay in a room above the 4th floor if possible for the best view!
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed September 24, 2012

Hotel is beautiful and staff if friendly but their no food allowed policy sucks!!! You cannot take outside food or snacks which forces you to buy their ridiculously expensive products! Check out was horrible I was being charged $1200 USD for a $820 USD room, their excuse was the use of the not so free wifi which was not used at all and "hotel exclusive charger" what ever that means and also far from downtown, overall not going back and not recommended

Stayed August 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Fiesta Americana Puerto Vallarta All Inclusive & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fiesta Americana Puerto Vallarta All Inclusive & Spa

Address: Blvd Francisco Medina Ascencio Km 2.5, Puerto Vallarta 48300, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Puerto Vallarta
#8 Spa Hotel in Puerto Vallarta
#9 Family Hotel in Puerto Vallarta
#11 Luxury Hotel in Puerto Vallarta
#12 On the Beach Hotel in Puerto Vallarta
#17 Romantic Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fiesta Americana Puerto Vallarta All Inclusive & Spa 4*
Number of rooms: 291
Official Description (provided by the hotel):
With the charm and warmth that have made this destination unique, Fiesta Americana Puerto Vallarta is, without a doubt, one of the most attractive hotels in Banderas Bay, the second largest bay in the Pacific. With contemporary Mexican architecture, this beautiful construction is perfectly harmonized with a landscape bordered by the mountains of the Sierra Madre Occidental and the most beautiful beach in Vallarta. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Cheap Tickets, getaroom.com, BookIt.com, Despegar.com, Priceline, Odigeo, TripOnline SA and Tingo so you can book your Fiesta Americana Puerto Vallarta All Inclusive & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fiesta Americana Puerto Vallarta Hotel Puerto Vallarta
Puerto Vallarta Fiesta Americana

Owners: What's your side of the story?

If you own or manage Fiesta Americana Puerto Vallarta All Inclusive & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.