We stayed at the adults only facility (based on all of the amazing reviews) and it was a complete disaster from check in to check out...I don't even know where to begin.
The check in desk was clueless - it took over an hour to register. The resort lobby was nice, but the rooms were run down. There was mold in my bathroom, missing tiles, water stains on the ceiling, a broken refrigerator - the list just goes on and on. The swimming pool was 86 degrees, not very refreshing when it's 90 degrees out. The swimming pool closed at 6pm for a private event. The only restaurant on site (the rest are at the other property where you have to take a bus or walk 10 minutes) was also closed for the private event. The private event, which happened to be a wedding hosted by the hotel owner, went until 2am. The music was so loud that several guest were in the lobby complaining when I went there at 1:30am. The breakfast buffet was terrible - dirty silverware, bugs in the food, no table service for coffee. Just everything about this place was a disaster, so we left 2 days early (and we were only there for 3 days). I'm just bewildered by the other reviews.