The carrier American Airlines suck.
Now for the review. Casa Velas is a somewhat quaint, romantic, excellently maintained boutique resort. This is currently the off season in Puerto Vallarta so there weren't very many people pool side at any given time during our stay. That allowed the drinks and snacks to continously flow. If I had one issue, it would be the lack of consistency with the drink "making". Benny, who worked at the evening bar was easily the best. I'm not a foodie, so I really can't speak on the food other than I never skipped a meal. Hard to beat fresh salsa and guacomole!
The room overlooked the golf course and was nicely apportioned. Even though I didn't get in the mini-jacuzzi on the balcony, my wife throughly enjoyed it.
The staff was amazing at every turn. From explaining futbol to me to having a double shot of tequila waiting for me as I turned the corner. (Benny heard me coming).
Overall I would give my experience a "9". The only reason it gets a nine is because of the beach at the sister property. All I will say is that it was not the color sand I was looking for and there were rocks in the surf as you ventured into the water. From what I heard, there are better beaches in the area.