My wife and I are frequent travelers. For our vacations, this is where we splurge. We usually do one international trip per year and have been to Mexico 7 times (we're from the US). We've been to Puerto Vallarta 3 times. We booked Casa Velas for one night, planning to spend the rest of the trip at a resort about an hour south. We spent the 1st night at the resort and we were blow away with the level of service and attention to detail. The service here ranks in the top for anywhere we've stayed (top 3). We went to the other resort that was south for one night, cancelled the rest of our stay and left the following morning to return to the Casa Velas. Yes, its that good. When I was booking the trip other reviewers mentioned the beach club as a downside. This is not the case at all. Its like 2 resorts in one. We spent some days by the pool at the resort, others were spent at the beach club (which is amazing). Both locations offered great food & drinks (and again, great service). I rarely write reviews on properties, however after staying here felt compelled to share that this place is just amazing. If you go, I do suggest doing the all inclusive. This is not the crappy food / drinks you normally get with packages. You can order whatever you want off menu / room service, etc - all included. And its quality food (we're from San Francisco and foodies. The food exceeded expectations.