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“Second time around---even better than the first!!” 5 of 5 stars
Review of Casa Velas

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Casa Velas
4.5 of 5 Resort (All-Inclusive)   |   Pelicanos 311, Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)   |  
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Ranked #5 of 119 hotels in Puerto Vallarta
Marshalltown
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
“Second time around---even better than the first!!”
5 of 5 stars Reviewed April 4, 2012

My husband and I just returned form our second trip/vacation to Casa Velas. Our first time visiting Casa Velas in 2011 was great, this time was even better!
From the titme we entered the Casa Velas lobby on our first day until we left, service at this hotel was once again top-notch.
We requested our same room that we had stayed in last year and we were granted this request without any problems. Our favorite place at Casa Velas is the Beach Club. Once again the service by the staff there exceeded all of our expectations. The food--lunch and dinner is excellent and the drinks are plentiful! Jorge, Rangel & Daniel--3 of the best guys you will ever meet while relaxing poolside or on the beach!
After a day at the Beach Club, we would have a late afternoon drink on the patio. Bennie always served drinks with a smile. By the second day he knew our names and drink preferences! Claudia and Bernadino always made our evening dining at Emilianos exceptional!
One of the highlights of our 10 days at Casa Velas was feeding the resident peacock at breakfast! Breakfast at Emiliano's was always prepared as ordered. It is so relaxing to sit poolside and begin your day.
The spa--one word--EXCELLENT!
We walked every day to the Beach club and many afternoons down to Marina Vallarta. Please do not let negative press about violence in Mexico keep you away from the beautiful city of Puerto Vallarta or Casa Velas. We never felt threatened or unsafe in our surroundings. We even walked back to Casa Velas in the evening after our sunset sail (Vallarta Adventures) from the marina.
Casa Velas truly exceeded our expectations. It is such a beautiful and relaxing place. We are already counting down the weeks until we return in 2013. I am sure that even more great things will be in store for us!

Room Tip: Choose a room with an outside jacuzzi. What a great way to relax at night....
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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861 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 2, 2012

My husband and I had the pleasure of spending one week at Casa Velas for our honeymoon. This was the best week we have ever had ! It was beautiful, clean and safe. Everyone was sooo helpful and accomodating. The food service was impecable. We plan to go back again for our first year anniversary. We absolutely loved it !

senor & senora jones,

Room Tip: the plunge pool is great !
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saginaw, Michigan, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 30, 2012

Really enjoyed our stay from the minute we arrived...greeted with tea and towels and great staff...Colleen, Pablo and Stefano. On to our truly marvelous jacuzzi suite. Enjoyed the spa, gourmet cooking, wine tasting, Mexican Fiesta and Barbeque night. Sunset dinner @ the Beach Club...yum! Food was always awesome and so was the staff. Some standout perfomances by Maura, Hector, Beny, Pablo and Edgar. Loved the visits with the resident peacock...not so much the little yellow bird that stole the cherries from my Bahama Mama!! Haha. Minutes from attractions and airport. Loved swimming with the Dolphins and the sunset sail...Highly recommend this 5 star resort!

Room Tip: ***Grand Master Suite <3
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
2 reviews
5 of 5 stars Reviewed March 30, 2012

This was my second visit to this beautiful hotel. I loved everything about it. The staff are so very nice and really want to please. The food is delicious. It is a little piece of paradise. I most defiantly will be going back.

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Edmonton, Canada
Top Contributor
533 reviews 533 reviews
63 hotel reviews
Reviews in 113 cities Reviews in 113 cities
242 helpful votes 242 helpful votes
5 of 5 stars Reviewed March 29, 2012

This is the third time we have stayed here and we plan to return. Last year the high daily inclusive rate included free internet in your room and you did not have to pay 90 pesos for the dessert special at dinner. We felt they were nickel and diming us and we let them know. Perhaps if more guests complain they will go back to a truly all inclusive resort. The resort is peaceful and the service top notch. Check out the daily spa specials to avoid the spa service fees that also went up. There are either honeymooners here or couples in their 50s to 70s so if you want late night partying this is not the place for you. They not serve Corona beer but have other Mexican beer.

Room Tip: Ask for a room with a plunge pool.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2012

An absolutely beautiful vacation. Everything was perfect! The staff really impacted our stay. From the gardeners and maids to the front desk and concierge, the waiters and the bar staff and the bellboys- everyone was so lovely and really determined to make our holiday special. There were some that especially stood out- Xavier, Rangel, Louis, Ramon, Athenas, Hector, Leonardo, Gerardo, Cassandra, Angel, and Pablo. The food was superb, always delicious and well presented and the amazing facilities were breathtaking, but it's the staff that made Casa Velas our favorite vacation destination.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Bays, New York
1 review
5 of 5 stars Reviewed March 27, 2012

My wife & I were told that Casa Velas was one of the finest resorts in Mexico. They were right! The staff, the food, the ambiance & golf at your door step. We loved it so much we traded in our timeshares for St. Martin. We are already planning next years trip.
Frank & Liz M.

Room Tip: See Carolina she will accommodate you for the room that will suite your needs.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Velas

Address: Pelicanos 311, Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Puerto Vallarta
#2 Top resorts Hotel in Puerto Vallarta
#2 On the Beach Hotel in Puerto Vallarta
#3 Romantic Hotel in Puerto Vallarta
#3 Luxury Hotel in Puerto Vallarta
#9 Family Hotel in Puerto Vallarta
#12 Business Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Casa Velas 4.5*
Official Description (provided by the hotel):
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique

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