This place is a perfectly average resort. We stayed with a large group and were in one of the smaller rooms on the first floor, while the rest of my family was in the penthouse. The hotel is old (or appears to be old anyway). The penthouse was large, but nothing fancy. In fact, the toilet broke and was shooting water everywhere at one point, and the balcony door blew off in the middle of the night. Our room downstairs was more updated, but very small. The beds were not very comfortable. The front desk people are average - not super friendly or helpful. In fact, I paid for a week of wifi and specifically asked what the limitations were and was told none. But you can only have two devices connected at a time (we had 5), and of course connectivity was iffy. When I went to the front desk to talk to them about not being able to connect, he was very unfriendly and basically blew me off.
The food is OK, and the saving grace was the all-inclusive, because we had two 16 year old boys with us who would have used our life's savings on food if we didn't have that, as they would order room service as a snack before dinner.
We stayed for New Years, and that was an amazing event - really well done. The food that night was amazing. All you can eat shrimp, crab, etc. And the servers are especially friendly and wonderful. They practiced their English with me, and allowed me to practice my Spanish with them, without making me feel like an idiot. Talking to them was the highlight of the experience.
Solid three stars. Great for kids, but if I was traveling alone with my husband, I would stay at a more upscale place.
- Official Description (provided by the hotel):
- A MODERN FAMILY-FRIENDLY ENVIRONMENTThe ambiance here at the Crown Paradise Club Puerto Vallarta, All Inclusive Resort is one of casual family fun. Our oceanfront resort was designed with myriad places to have fun and relax with an aquapark with 9 slides a pirate ship and a castle, big jacuzzi with swim up bar for adults, 3 a la carte restaurants and more... All the fun for big and small! ... more less
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- Also Known As:
- Crown Paradise Club Puerto Vallarta Hotel Puerto Vallarta
- Crown Paradise Hotel Puerto Vallarta
- Playa De Oro