i would not recommend this resort to no one terrible, service, food was terrible, kids park was never open the week i was there july 8,2012 i spend $3,800 for a family of 4 it was a waste of my money the room was small dirty linen, paid for a family room open the window n curtain it was facing a dirty street alley reprt it to the front desk all they did was give me a different room that was smaller n they did not refund me no money, also they charge me extra for water knowing i had an infant wit me.
The food in all the restaurants was so nasty and terrible service, and also they did not let you in if u did not make a reservation and one i did try to they would say it was all book for the evening so i was stuck eating in the nasty buffett area with a bunch of flies all over the food, the room bed mattress was so hard that we wake up wit a sore back and my 11 month old had to sleep in our suit case they did not offer us a crib. I would not stay at those resort ever again
kids paradise was never open there excuse was they were not staff
- Official Description (provided by the hotel):
- A MODERN FAMILY-FRIENDLY ENVIRONMENT The ambiance here at the Crown Paradise Club Puerto Vallarta, All Inclusive Resort is one of casual family fun. Our oceanfront resort was designed with myriad places to have fun and relax with an aquapark with 9 slides a pirate ship and a castle, big jacuzzi with swim up bar for adults, 3 a la carte restaurants and more... All the fun for big and small! ... more less
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- Also Known As:
- Crown Paradise Club Puerto Vallarta Hotel Puerto Vallarta
- Crown Paradise Hotel Puerto Vallarta
- Playa De Oro