My husband and I just returned from a week at the Crown Paradise with our three year old twins. We were unaware that we would be vacationing with 1000 Mexican families and us. The resort was old and in much need of a maintenance facelift. The pools were dirty and disgusting, the public bathrooms were even worse! My 3 yr old daughter wouldn't even go in because of the stench and filth. We had to go to our room most of the time. There were dirty diapers left around the pool and litter everywhere for the birds to swoop down and eat. The buffet was the same every day and had little variety. We also found it unaccomodating for dinner reservations, we tried to go in one nite and was turned away for being full when the reataurant had 2 tables in it. We waited for drinks at the bar for up to 20 mins every time we wanted a drink! We did have a family room but our balcony was so small it couldn't accommodate 2 chairs for my husband and I to both sit on when our kids went to sleep early. We even walked to the nearby grocery store and bought our own beer so we wouldn't have to wait at the bar for poor service and warm beer.
The baby club was ok, but we would get our 3 yr old twins settled in with a lady there, and then see her eating in the buffet on her break not 20 mins later, when I had thought my kids had a repor with her only to find that they switch shifts. This upset me because I had generously tipped her to ensure the well being of my kids only to find it was someone whom I had never met watching my kids when we returned to pick them up.
To make matters worse we found it impossible to enjoy the beach due to the never ending bother of the sand vendors who hassled us and our kids to the point of not being able to sit on the beach. They even would harass our 3 yr olds. When I asked them to please don't approach my kids I was told I was "rude"!! Now isn't that a contradiction!!! The best night we had is when we took an over priced taxi into PV to eat dinner at Pipi's restaurant. It was expensive but worth it and had amazing service! The music also was great and the kids loved it. We didn't want to go back to our resort.
We also were told about the 48 hr liquor ban that goes into effect every 5 years due to the federal election. Thank goodness we were leaving the day it went into effect because I would of been even more upset it I couldn't enjoy drinks while staying at a horrible resort!
We will NEVER go back to the crown paradise ever, and we are sadly considering never going to PV again, which is sad since that is where my husband and I met 6 yrs ago.
We shoulda went to Dreams!
Don't go here at all!!! If you do, insist on a suite so you can at least enjoy your room.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.