My wife and I were in Puerto Vallarta last week, staying at the Villa Del Palmer resort. The resort was nice, maybe a little dated, but the staff there is truly first rate. I cannot think of any request that we made, that was not only fulfilled but usually exceeded. Of all of the staff, one person really stood out for us. This was a Bellhop named Julio.
This man was exceptional. He did the usual things for us like moving our luggage and getting us taxies. Additionally he gave us directions and recommended places to go. Again all standard stuff. One night however, he recommended a little Mexican restaurant named "Hucho's" for a light dinner. He had told us that the staff at the restaurant spoke English, however when we got there no one did. We managed to order and Julio was right, this place was outstanding. What set him apart from the rest of the staff is that he offered to escort us back to Hucho's, on his own time and using his car for transportation, so that he could translate the menu for us. We never took him up on his offer because we just ran out of time, but I'm sure if we ask him to do so he would have done so gladly. Exceptional service from an exceptional man. Thank you.
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- Also Known As:
- Villa Del Palmar Beach Resort And Spa
- Villa Del Palmar Beach Hotel Puerto Vallarta
- Hotel Del Palmar Beach
- Villa Del Palmar Puerto Vallarta
- Resort Del Palmar Beach
- Puerto Vallarta Villa Del Palmar