The VDP is a large resort with about 10 buildings (including the older Villa del Mar) 4 to 8 stories high near newer skyscraper resorts in the North Hotel Zone. Many VDP buildings face a large pool; most rooms have a modest ocean view out the open end of the U arrangement of the buildings. The beach extends a fair distance from the water to the developed area but has only a few hundred feet of ocean frontage. The water is dirty with floating plastic and other trash. Service at VDP is friendly but oriented towards encouraging people to get a “VIP discount card,” which means a timeshare sales pitch. Peddlers crowd the beach area, as everywhere else in Puerto Vallarta.
Our unit (modest living room, bedroom, bath, small kitchen, deck) was pleasant, with ceiling fans, TV, and adequate furniture. There is no dishwasher. The tile bath tub was pleasant to look at, but the cold tile chills the water, which occasionally isn’t hot enough out of the tap. Poor plumbing design means water can overflow onto the floor (with no drain). The design also means that the water screeches for 45 seconds upon being let out.
Housekeeping is daily and efficient. On-site restaurants range from OK (the Mexican café) to really bad (the Italian restaurant: by far the worst lasagna I’ve ever had in my life). The breakfast buffet is OK but expensive for what it is. Guests and staff pay no attention to signs that say that beach chairs cannot be reserved.
Soundproofing is good, keeping out most of the cacophony from the pool, bar, and loudspeakers (with the doors closed), but we still heard the muffled roar of some plant (maybe A/C) outside, loud thuds, slamming doors, and water running in nearby bathrooms. The grounds are pleasant and well-kept, with palms and flowering bushes, but are not luxurious. There is only one hot tub, generally filled with people. Literature in the room was way out-of-date (e.g. listing one restaurant at VDP that has been closed for two years, and the names of all other restaurants are changed).
Taxis are easy to order, only about $4.50 to downtown, but beware that the highway is crowded. There is nothing interesting (e.g. restaurants) to walk to from VDP unless you like to walk for a couple of miles. One can shop, go to an ATM, etc. a few blocks away. The internet is ridiculously expensive ($12 a day) for this kind of place where all most people want to do is occasionally check email or confirm their air reservations. And the business office is wholly inadequate.
We were not prepared for the 45-minute wait to check-out, which would have meant missing our plane. We had to make a scene to get them to take our credit card, to which they added daily tips we were never advised about, despite the fact that we had already left tips for everyone, including the housekeeping staff…a rip-off. Be ever vigilant about timeshare sales people, adventure operators, VDP staff who want to :"help" you, and peddlers everywhere.
Some people we met like the place and return year-after-year, but we would never go back. Certainly not our style. This was a timeshare exchange.
Definitely you want a room with a partial ocean view (which most have). But even one building on th...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.