We had a wonderful spring break at Velas Vallarta (VV) during the first week of March. This was our second visit to VV in 3 years.
When you compare all inclusive fees within the RCI network, VV comes out as a real value. It's notable that we were expecting AI fees of $99 a day per person based upon the RCI resort info. We got a call prior to the trip from the resort offering a pre-pay opportunity, without credit card currency conversion fees, but they said the fee was $110 pppd. When we checked in, the front desk actually charged $90 pppd. (Which we put on a card we have that doesn't charge a currency conversion fee). Last visit we had a similar experience where the front desk started with a higher fee than we expected but didn't question when we produced paperwork showing a lower rate. So pay attention to AI fees when checking in.
Speaking of checking in, we casually inquired if they had a room that might have 3 beds so our young adult kids wouldn't have to use a pull out sofa. Without hesitation they put us in a 3 bedroom unit on the ground floor. They made the ground floor sound like a concession we'd have to make for 3 rooms. We actually loved being on the ground floor. We had a gate that led to an easy walk across the lawn to the pool and beach. It was super convenient to get to our room.
Now some people might be worried about their personal property in a ground floor room, which we kept unlocked, in a Mexican resort. I was a bit concerned too so we used the complementary safe to lock up iPods, cameras and even 2 laptops. (Spacious safe). Then we just left the patio door unlocked. During both of our stays at VV we've had incredible experiences regarding personal property safety. Last year we left behind a jacket and a phone charger which the resort shipped back to Colorado for us. We also gave a waiter a kite we'd been flying. He insisted we sign a form indicating we gave him the $5.00 kite as a gift. This year a fellow guest dropped a dime on their unit floor and left it there all week. It was still there at the end of the stay. Lastly, I absent mindedly (all inclusive bar) left my iPod speakers somewhere around the pool. I picked them up from lost and found the next day. If you've ever lost something at a hotel in the US you know these experiences were exceptional and show you how much the staff values their jobs at VV.
Speaking of staff. They, for the most part, are friendly and professional. We recognized many people from our previous stay and learned of employees that had worked there, 3, 5 even 8 years. They must treat their staff well. We thought the activity staff was exceptional. The young kids were always busy doing something in their kids club. The adults had options ranging from water aerobics to Texas hold em contests. The offered a daily free walking tour of the nearby marina and every night someone from the activities desk would return to take people out who wanted to hit the night clubs. This provided us a great sense of comfort and let our 19 and 22 year olds go out on the town in safety.
While we were staying at VV there was a constant buzz of resort improvement. New palm trees appeared on the beach, the existing palm trees were trimmed and things were being painted. The resort is not lavish, but it is certainly well kept.
We were also pleasantly surprised to not be solicited for timeshare tours while we were there. Just lucky I guess.
My last remarks pertain to AI food and drink. We were disappointed to learn that unlike our previous stay, VV guests were no longer allowed to dine at the nearby sister Velas properties - I think they were called Golf Club and Beach Club. We learned from the staff that the other property owners weren't happy with the lower priced VV guests filling their dinner reservation space. We also noted that while the food and drink options were excellent, VV no longer offered Crown Royal (replaced with Canadian Mist) nor Negro Modelo (replaced with Bohemian). A small concession, but a loss of a couple of my favorite brands. For a special treat order Mexican Coffee while dining as it is quite a flaming display.
- Official Description (provided by the hotel):
- Come to Velas Vallarta, one of the most established resorts in Puerto Vallarta, Mexico and find the tropical beachfront oasis you have been searching for. Relax and enjoy quality time with those you care about most as you enjoy the benefits of a true All-Inclusive resort. Absolutely everything is included- a spacious suite, gourmet á la carte meals, a full in-suite dining menu, our excellent Kids Club, nightly entertainment and everything in between.Take a break from building sand castles to enjoy some of the best hamburgers around during a leisurely lunch by the pool. Take a siesta after a day in the sun and freshen up for an elegant family dinner followed by a stroll through the gardens to enjoy the evening breeze. Sample a premium tequila and treat the kids to an extra dessert- it's all included and it's all high quality. ... more less
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- Also Known As:
- Velas Vallarta Hotel Puerto Vallarta
- Velas Vallarta Suite Hotel
- Velas Vallarta Suite Puerto
- Velas Vallarta Resort
- Velas Vallarta Puerto
- Club Velas Vallarta