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Velas Vallarta: Traveler Reviews

4.0 of 5
Av Costera s/n, LH2 | Fracc Marina Vallarta, Puerto Vallarta 48354, Mexico
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$132 (USD)
Velas Vallarta
Ranked #24 of 117 hotels in Puerto Vallarta
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1,863 reviews from our community

Traveler rating
    1,388
    313
    74
    43
    45
See reviews for
Families
647
 
Couples
650
 
Solo
20
 
Business
35
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Burnsville, Minnesota
1 review
2 helpful votes 2 helpful votes
“Wonderful Place to Stay”
5 of 5 stars Reviewed January 16, 2013

We just returned from a week long stay at Velas Vallarta, Puerto Vallarta, Mexico and enjoyed every minute of it.

We love the five star accommodations at this facility and were treated like kings, queens and princesses (had two 20+ daughters with us) The morning breakfast offerings were suitable for all of our tastes in the open air ocean side restaurant. The breakfast options in the indoor restaurant were equally wonderful but we prefer the open air facility.

We were waited on hand and foot pool side for the entire day, always greeted by a smile and friendly server.

In the evenings we ate mostly in the indoor restaurant on site and loved the food. The presentation of the entrée was exceptional and the service was top notch. The wine selection was wonderful and we never went away unsatisfied.

The entire facility at Velas Vallarta is very very clean and we would recommend it anyone. We always felt safe in the area, from walking around the marina to our travels into town. We love Puerto Vallarta.

We will be back again next year!

Room Tip: We had a two bedroom "lock out" suite on the fifth floor which allows those staying in th...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Sheri B about Velas Vallarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“Velas is where your fun begins and stresses vanish”
5 of 5 stars Reviewed January 13, 2013

Just returned from Velas with my family, all nine of us. My wife wanted us to stay an extra day and I didn't have to think about it twice. Great value, great food, great location and it is evident that everyone tries very hard to please the guests. Hope the Poker and Blackjack games continue. Can't waite to return.

Room Tip: The Circus show was the most entertaining. If Velas had a nicer stage and lighting all the shows wo...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask mrland1 about Velas Vallarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
1 helpful vote 1 helpful vote
“Still the Perfect Vacation”
5 of 5 stars Reviewed January 13, 2013

I've been to Velas Vallarta over a dozen times and this is still my favorite vacation spot. Thanks Velas Team for a memorable stay. Accommodation, food, activities, and service is fabulous. Best of all I always meet great people here!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Rafik N about Velas Vallarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ohio
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“2012-2013”
5 of 5 stars Reviewed January 10, 2013

Nice to see most of the great staff is still here, and the new folks are great in the Velas Mold as well.
Andrea has improved the osobuco, it is consistently very well prepared and the sauce is right.
Steaks have been prepared a bit more on the rare side, which is preferable to over cooking. I always recommend sauce on the side.
They have a new front chef, and I have not spoken much with him, but waiters Julio, Carlos (both of them), Ernesto, Ivan and the Manager Omar are all part of the annual pleasant arrival scene.

New candles, glasses, and the table wines chosen this year are the added plus for the table setting.

I would like to see the salad bar expanded a bit with a few more choices.

Rooms are always well kept, new flat screen TVs -- though it would be nice to see Showtime or HBO-- I have been told there is a conflict- the tech guy came up and tweaked my hook up.

Grounds are still immaculate -- some changes, but manicured.
Live music in several venues, and very kid friendly in the ten acres of the grounds.

Bell staff, check in, guest services, all up to the task and genuinely pleasant to deal with.

Pool is heated- watch, some places they are not.

Comfortable, and feels like home ambiance-- kitchen and dining room nice size and you will love the large balcony view.

Room Tip: Ear plugs for any and all time share guys, the Burrito guy stops with home made burritos about 11am...
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  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 10 more reviews by JTFOhio for Puerto Vallarta
Ask JTFOhio about Velas Vallarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Perfect family vacation”
5 of 5 stars Reviewed January 10, 2013

We spent a week at this hotel a year ago.

The Good :
Almost everything. Room, site, vegetation and fish, swimming pools, food (AMAZING), weather (PERFECT, sunny and dry), activities, city of Vallarta, Jorge the chef...

The Bad
The ocean was very cold (end of january), impossible to swim in.

One of the best vacation ever. I would gladly return to this hotel.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask carinefranck about Velas Vallarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Velas Vallarta

Also Known As:
Velas Vallarta Hotel Puerto Vallarta
Velas Vallarta Hotel
Velas Vallarta Suite Hotel
Velas Vallarta Suite Puerto
Velas Vallarta Resort
Velas Vallarta Puerto
Club Velas Vallarta
Velas Vallarta Suite Resort
Address: Av Costera s/n, LH2 | Fracc Marina Vallarta, Puerto Vallarta 48354, Mexico
Phone Number:
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free Parking Kids Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in Puerto Vallarta
#9 Romantic Hotels in Puerto Vallarta
#10 Top resorts Hotels in Puerto Vallarta
#12 Luxury Hotels in Puerto Vallarta
#13 On the Beach Hotels in Puerto Vallarta
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Come to Velas Vallarta, one of the most established resorts in Puerto Vallarta, Mexico and find the tropical beachfront oasis you have been searching for. Relax and enjoy quality time with those you care about most as you enjoy the benefits of a true All-Inclusive resort. Absolutely everything is included- a spacious suite, gourmet á la carte meals, a full in-suite dining menu, our excellent Kids Club, nightly entertainment and everything in between.Take a break from building sand castles to enjoy some of the best hamburgers around during a leisurely lunch by the pool. Take a siesta after a day in the sun and freshen up for an elegant family dinner followed by a stroll through the gardens to enjoy the evening breeze. Sample a premium tequila and treat the kids to an extra dessert- it's all included and it's all high quality.Your only responsibilities during your vacation are to relax and enjoy breathtaking views of the bay and the Sierra Madre Mountains, splash into excitement in three swimming pools, play a round of golf or enjoy a rejuvenating Spa treatment. Whether you are planning a family vacation or a corporate retreat, trust in our all-inclusive resort and spa in Puerto Vallarta, Mexico to exceed your expectations and leave you ready to plan your next visit. We look forward to catering to you and helping create unforgettable memories. ... more   less 
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