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“Our annual trip” 5 of 5 stars
Review of Velas Vallarta Suite Resort

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Velas Vallarta Suite Resort
4.0 of 5 Resort (All-Inclusive)   |   Av Costera s/n, LH2 | Fracc Marina Vallarta, Puerto Vallarta 48354, Mexico   |  
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Hotel amenities
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$166 (USD)
Ranked #12 of 120 Hotels in Puerto Vallarta
Meadowlakes, TX
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Our annual trip”
5 of 5 stars Reviewed November 30, 2012

We have owned at Velas for several years and always enjoy going back. The staff remembers us and we get great service. The rooms and grounds are kept up very well. The hotel looks as good as it did the first time we stayed there over 10 years ago. Would definitely recommend if you are going to need a place in PV.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,296 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (487)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Rockford, Illinois
1 review
5 of 5 stars Reviewed November 28, 2012

This was the best experience every. It was like they where always one step ahead of you. My son got married on the beach and they were very accommodating. They had the flowers, cake, music,dinner appetizers already for us. All we had to do was enjoy the day. If you wanted something and they did not have it they would get it for you. The servers were there to fill your glass before you emptied it.The servers around the pool were always happy and ready to serve. the maid service had your room cleaned each day, pulled down your bed each night and put chocolate on your pillow. The food was excellent.you could have as much as you want and the desserts where phenomenal. We did not want to leave, we wish we could have stayed another week.

Room Tip: All the rooms were good the ones that had balcony were the best with chairs and a table to eat at if...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willoughby, Ohio, United States
2 reviews
5 of 5 stars Reviewed November 28, 2012

We have been owners here since 2000 and find it to be one of the nicest resorts in Puerto Vallarta. The grounds are beautiful and well maintained. The staff goes out of it's way to make sure that your vacation experience is perfect.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hinton
1 review
5 of 5 stars Reviewed November 25, 2012

Although this hotel is a little older than others in the area, the service makes up for it. We were hugging servers when we left. I feel we made some great friends that will definitely remember us when we return. Adrian and Eric both working in the Andreas restaurant were extremely friendly. My son is learning spanish in school and received a spanish lesson every morning!! The friendly comraderie was the highlight of our day. We never wanted for anything. Our wish was their bidding.

The grounds are beautiful and well maintained. We enjoyed our morning coffee basking in the new sunrise coming up over the complex. The balcony is a great size that managed all seven of us at the same time with ample room to move around. The pools were clean and easy to get in and out of especially with older people wanting to access them.

We thoroughly enjoyed both the cultural and city tours - they were very informative and provided us with a great insight to the area. We will be back!!

Shauna D.

Room Tip: We enjoyed the sunrise having our morning coffee - if looking at the ocean, we were on the right sid...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2012

The hotel staff were all unbelievably courteous, fun and helpful... we had to be transferred from another Velas Property because of a booking issue. and they pampered us in every way.. even giving our family the Presidential suite.. and threw a birthday party for our l6 year old including ballons, lanterns, great food and ambience at no charge.. Our family loved it all.. beginning from the check in Rafael, the asst general Manager, and Olga the lady that cleaned our room.. not to mention the pool wait people ..( Carlos) and our Carlos waiter in the Ribelo room..and Christian the Pool Class teacher!!!!! great place to stay... lots of integrity

Room Tip: Everyone is our party of 21 at one time enjoyed the accomodations.. and especially 5 of us in the pr...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 24, 2012

This is absolutely one of the best hotels I have ever been to. It has two restaurants (the more casual Ribera on the beach or the fancier Andrea by the main building), a beach lounge area, and two pools (connected by a pool "river"), The hotel is in a "U" shape, giving is an enclosed feeling, especially when there are so many hotels near by. Even when the hotel is 100% full, you can always find an area to sit or lounge by the pool or beach.
The first main pool has a pool bar (literally stools in the water) where you can order drinks, lounge chairs in the water, and a water volleyball net. Connected by a pool canal, the second main pool is more syball, and ecluded and has a waterfall. The third pool is pretty small and is shallow, designated for children. The hotel has daily ping pong tournaments, water arobics, beach volleyball, spanish lessons, and arts and crafts. Most people (if not everyone) has the all-inclusive package which includes the room, food, and drinks (even alcoholic). Looking at other hotels in Puerto Vallarta, this is one of the prettiest and most appealing (if not the most) and the service is great. Everyone is so nice and willing to go out of their way to please you. Even when you are not at a restaurant, waiters constantly walk around on the beach and by the pool bringing people drinks and snacks.
The hotel is 5-10 minutes away from downtown PV so it is not far away from the popular boardwalk or other restaurants. This hotel is great for families and couples looking for beautiful and fun hotel.

Room Tip: Rooms on the bottom floor have a gate leading right out onto the lawn for even faster restaurant, po...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2012

My wife and I recently returned from here. We've been to PV numerous times but it was our first time at Velas. We absolutely loved it. The rooms were impecably clean as were the common areas and the grounds. The all inclusive option was a great way to go even though we enjoy getting out occasionally to other restaurants that we enjoy. The staff throughout the hotel were incredible but I have to spotlight Rodolpho and Ricardo (Andy Garcia look alike) at La Ribera Steakhouse on the beach! These guys are amazing!! While I can't say that ALL of the food was incredible, it was certainly very good and definately better than many of restaurants down there. They change up the menu every night so there is a wide selection of food to choose from and they also have buffet's in each restaurant (we're not buffet people so we stayed away from that). They have a very good wine selection to choose from and it's all included in the all inclusive option.

One of the things that we both enjoy about this area is the ability to get out and do some walking. The area is very close to both the Marina and the Marina Vallarta Club de Golf. It is also adjacent to a rather large residential area which allowed us to put in a 4 to 5 mile walk each morning without a single concern for our safety. We also weren't hounded by timeshare (or the new twist, fractional ownership) sales people.

The Peacocks and the Iguanas that roam freely throughout the pool and grounds areas are pretty cool (even though one of the Iguanas peed on me from his perch above) and provided a lot of entertainment for us.

As far as the timeshare pressure, it was very minimal. We purchased a 25 year membership from Tammy Mclean and her husband Dean. They are both wonderful to work with and did not pressure us to buy at all. I can highly recommend both of them!

I can truly say that the worst part of this trip was leaving Velas and going home (even though Velas picks you up and drops you off at the airport). We enjoyed our stay so much that we are already making plans to go back down in February!

Room Tip: Definately get at least a one bedroom unit and not the studio so you will have the benefit of a pati...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Velas Vallarta Suite Resort

Address: Av Costera s/n, LH2 | Fracc Marina Vallarta, Puerto Vallarta 48354, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Puerto Vallarta
#6 Top resorts Hotel in Puerto Vallarta
#6 Family Hotel in Puerto Vallarta
#8 On the Beach Hotel in Puerto Vallarta
#8 Luxury Hotel in Puerto Vallarta
#11 Romantic Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Velas Vallarta Suite Resort 4*
Number of rooms: 345
Official Description (provided by the hotel):
Come to Velas Vallarta, one of the most established resorts in Puerto Vallarta, Mexico and find the tropical beachfront oasis you have been searching for. Relax and enjoy quality time with those you care about most as you enjoy the benefits of a true All-Inclusive resort. Absolutely everything is included- a spacious suite, gourmet á la carte meals, a full in-suite dining menu, our excellent Kids Club, nightly entertainment and everything in between.Take a break from building sand castles to enjoy some of the best hamburgers around during a leisurely lunch by the pool. Take a siesta after a day in the sun and freshen up for an elegant family dinner followed by a stroll through the gardens to enjoy the evening breeze. Sample a premium tequila and treat the kids to an extra dessert- it's all included and it's all high quality. ... more   less 
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Also Known As:
Velas Vallarta Hotel Puerto Vallarta
Velas Vallarta Suite Hotel
Velas Vallarta Suite Puerto
Velas Vallarta Resort
Velas Vallarta Puerto
Club Velas Vallarta

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