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“Always a Great Vacation!” 5 of 5 stars
Review of Velas Vallarta Suite Resort

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Velas Vallarta Suite Resort
4.0 of 5 Resort (All-Inclusive)   |   585 Paseo de la Marina | Marina Vallarta, Puerto Vallarta 48354, Mexico   |  
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Ranked #7 of 121 Hotels in Puerto Vallarta
GreenLeadersGold level
Mount Arlington
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Always a Great Vacation!”
5 of 5 stars Reviewed October 28, 2012

I've never witten a review before, but after visiting Velas Vallarta, I felt this should be my first. I've stayed at many different resorts in many different countries, but Velas Vallarta tops them all. The service leaves you wanting for nothing and is always given with a smile. From check-in all the way through to check-out, every single staff person was eager to help. The grounds are immaculate and it was a treat to sit out on my balcony early morning and watch the staff caring for the pool, the shrubs, walkways, etc. and getting everything prinstine for the day. The room I was in was very spacious with a Mexican flair and a great view of the grounds, which all the rooms had. I had all-inclusive meals and enjoyed them all. I especially liked having breakfast at the beach restaurant reading my paper and listening to the waves. I will definately be back to Velas Vallarta in the near future hopefully bringing my whole family.

Room Tip: Building 3 on an upper floor has wonderful views
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  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,522 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (579)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed October 27, 2012 via mobile

This was our first time at Velas Vallarta. We travel often! The service that we received was the best we've ever had. Having said that, we must mention Marcelino, his service stood out amongst the rest. For example, everytime we looked up there he was asking if we needed anything. By the way of expectation because it was an all exclusive we did not anticipate this level of service but we came to understand as soon as we arrived that this was how they did things at Velas Vallarta. For one week, we were royalty. Thank you Marcelino and Velas Vallarta!!!! See you SOON.

Stayed October 2012, traveled with family
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New zealand
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 22, 2012

My husband, daughter and her partner stayed for one week in a 2 bedroom unit. It was our second time at the resort and we wanted to take our daughter there because we enjoyed it so much the first time. It was just as good this time and not quite as busy as our first trip. Imagine being waited on with cocktails and food around the pool while the palm trees blow and the Iguanas wander leisurely by! Deciding which restaurant to eat at and what to eat was the biggest chore of the day!! The quality of alcohol and food was excellent for an all inclusive resort and there was entertainment every night.
We were lucky enough to see them releasing bay turtles back into the sea after they hatched. The complimentary sightseeing trip to town and surrounds was good also.

Room Tip: Rooms on level 2 have a bigger deck and the closer you are to the front of the resort the better the...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2012

We've been spending time at Velas Vallarta for about fourteen years and can't imagine that we'll ever find another place that's as beautiful and welcoming! All of the staff from the front door to the beach are polite, helpful, and just plain fun! This friendly atmosphere enhances the entire Mexican experience beyond the scenery, activities, and amazing weather.

We often remark that Canadians who work in any type of service industry could learn valuable lessons from any one of the many Velas employees! We always look forward to staying there, as we know we won't have anything to be stressed about - what could be better?

Room Tip: We like to be up on at least the third floor for the ocean views, and away from the elevator area.
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Diego, California
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 20, 2012

If you are looking for a place that has a super friendly staff, then this place is for you. We stayed there for 5 days with our two kids and had a great time. While I do feel this resort lacked a little in the way of catering to kids, I do feel that the effort was made and my kids had a fun time. We loved the fact that this resort has a Sea Turtle hatching program and we got to see this first hand. Thousand of Sea Turtles were hatched before our very eyes and then we were invited down to the ocean at night to release them. Great experience! If there is a visit to Mexico again in our future and it's just my me & my wife, we would stay here again.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Omaha, Nebraska
1 review
4 of 5 stars Reviewed October 16, 2012

We have come here about once a year for the last 7 years. The wait staff is very friendly and seem to truly want to make you feel at home. We especially love Marcelino, who has been our waiter poolside several times over the years. He is very attentive and so sweet! He is always smiling and helpful and seems to genuinely enjoy meeting new people. Our maid service has always been top notch. It is great to come into the room at the end of the night and find the room touched up, the bed turned down and chocolates on the pillow!

Room Tip: all rooms have an ocean view, but rooms on the north side will have morning sun. It can get pretty...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunedin, Florida
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 15, 2012

Velas Vallarta is our home in Puerto Vallarta. It offers a serene experience from the beautiful gardens and pool complex to the lack of noisy kids. There are children there, but there is a nice spot for young families to entertain them with a staff of people to offer activities which keep them engaged. For us adults, there is an array of choices: Quiet time around the pool or beach, active areas around the pool bar, relaxing in the privacy of your suite with views which are breathtaking....not to mention the choices of 3 restaurants with absolutely great food and service. The complex offers 3 pools including the swim-up pool bar and waterfalls...all with pristine water. The marina area in which the resort is located is safe, clean and offers even more choices of restaurants and activities in the beautiful Banderas Bay.
The key to the luxurious stay at Velas Vallarta is the top-notch service you will receive from each and every member of the staff. They care about your vacation almost as much as you do. You just can't have a bad time at Velas.....too much to do, too much to see, and too much fun to have. It is a "Can't Miss Vacation"!

Room Tip: There are 8 floors. The higher you go, the better the breathtaking view!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Velas Vallarta Suite Resort

Address: 585 Paseo de la Marina | Marina Vallarta, Puerto Vallarta 48354, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Puerto Vallarta
#3 Top resorts Hotel in Puerto Vallarta
#3 On the Beach Hotel in Puerto Vallarta
#4 Family Hotel in Puerto Vallarta
#4 Luxury Hotel in Puerto Vallarta
#6 Romantic Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Velas Vallarta Suite Resort 4*
Number of rooms: 345
Official Description (provided by the hotel):
Come to Velas Vallarta, one of the most established resorts in Puerto Vallarta, Mexico and find the tropical beachfront oasis you have been searching for. Relax and enjoy quality time with those you care about most as you enjoy the benefits of a true All-Inclusive resort. Absolutely everything is included- a spacious suite, gourmet a la carte meals, a full in-suite dining menu, our excellent Kids Club, nightly entertainment and everything in between.Take a break from building sand castles to enjoy some of the best hamburgers around during a leisurely lunch by the pool. Take a siesta after a day in the sun and freshen up for an elegant family dinner followed by a stroll through the gardens to enjoy the evening breeze. Sample a premium tequila and treat the kids to an extra dessert- it's all included and it's all high quality. ... more   less 
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Also Known As:
Velas Vallarta Hotel Puerto Vallarta
Velas Vallarta Suite Hotel
Velas Vallarta Suite Puerto
Velas Vallarta Resort
Velas Vallarta Puerto
Club Velas Vallarta

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