I just returned from a week's stay at Velas Vallarta, and I have to commend the management on the concierge services, especially those of Geraldine. I was there at Velas in January, and she worked miracles when the New York, New Jersey, and Pennsylvania airports were shut down because of severed storm -- she rebooked me, with efficiency and effectiveness -- I was blown away. On this trip, she again accommodated the needs of my guests and me, especially in arranging for boarding passes, and shuttles. The morning concierge (7am) was extremely helpful in terms of insuring I got my "gym pass" for Casa Velas each day (unfortunately, I did not write his name down). Bottom line, though, Geraldine sets a high standard for the concierge staff.
On the wait staff -- Francisco, Enrique at dinner time in Andrea's -- amazing!! Saul at La Ribera -- service with a smile; Manuel poolside -- attentive and prompt!
- Official Description (provided by the hotel):
- Come to Velas Vallarta, one of the most established resorts in Puerto Vallarta, Mexico and find the tropical beachfront oasis you have been searching for. Relax and enjoy quality time with those you care about most as you enjoy the benefits of a true All-Inclusive resort. Absolutely everything is included- a spacious suite, gourmet á la carte meals, a full in-suite dining menu, our excellent Kids Club, nightly entertainment and everything in between.Take a break from building sand castles to enjoy some of the best hamburgers around during a leisurely lunch by the pool. Take a siesta after a day in the sun and freshen up for an elegant family dinner followed by a stroll through the gardens to enjoy the evening breeze. Sample a premium tequila and treat the kids to an extra dessert- it's all included and it's all high quality. ... more less
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- Also Known As:
- Velas Vallarta Hotel Puerto Vallarta
- Velas Vallarta Suite Hotel
- Velas Vallarta Suite Puerto
- Velas Vallarta Resort
- Velas Vallarta Puerto
- Club Velas Vallarta