I have travelled extensively in Mexico and have been to PV many times.. first time to this hotel .. party of 4 .. 2 sharing a room on 5 th floor.. I was disappointed when i arrived to this resort... the rooms are extremely outdated... both bathrooms did not have ventillation .. no fan.. mold in bathroom and floor and under sink was gross.. towels were very old and scratchy on the skin. had to ask for extra towels.. not very impressive.

the food was okay but again not a 4 star.. spoke to many people who feel the same way... not many choices of food...

the waiters.. especially Vicente.. Jose.. and Johnny and Carlos was excellent.. we tipped all the time and got great service from these wonderful guys....

we would not stay at this resort again.. there are too many other choices in PV to stay.. this is not a 4 star .. only a 3 star...

if you have stayed at 4 stars before you will know what i mean by this resort being a 3 star..

very noisey had to close patio doors and put ac on to drown out the noise from below... i stayed at the golden crown last time and am sorry i did not pic that hotel again.. also a 4 star.. but much much better than this one... many restaurants to choose at the golden crown than this one.. the floors in the hotel were not clean... like they should be...

This hotel needs a big overhaul... its a great location.. but needs lots of work... some people saw roaches in their room..... we did not experience that.. had we.... i would insist to be moved to another resort..

I will not stay here again...

This is my 5th. trip to Puerta Vallarta each at different hotels. Having only a week to stay this time I once again turned to the reviews and chose "Friendly Vallarta" due to the great comments. My travel partner and I (2 gals in early 60's) weren't disappointed by our choice. The staff was amazing - reviews mentioned Carlos and Abraham at the beach, Sergio at Sunrise Grill, Manuel at the front desk - easy to find out why everyone loves them, but the list goes on and on...the entire staff needs commendation!!! My friend had 2 massages at the Spa and would have loved to have had more. We looked forward to each meal, so many choices and something for everyone of all ages...really enjoyed the Gourmet Restaurant. The food at the beach barbecue was something not to miss, including turkey with all the trimmings for US Remembrance Day and entertainment fabulous. For snack treat one afternoon a very large red snapper was barbecued at the beach - lots of cameras came out for that. Many Mexican families during our stay as there was a large youth soccer tournament on and it was the Commemoration of the Revolution - they all added to the enjoyment of our stay - also adding extra Mexican food choices. The ocean water was warmer than the pool - the dolphins were leaping - the sunsets were amazing - the fancy drinks and cervezas were non stop - we were fortunate to be given one of the penthouse rooms with outstanding views - what more can one ask for on a fantastic beach vacation. I will definately be coming back, this time bringing my husband!!

Friendly was a nice resort to stay at, it was close to shopping and the marina (handy for many excursions) and only a short cab / bus ride to the downtown and the malacon. The staff here are AMAZING and friendly and is the only thing that would make us go there a second time. The food was good but the same every day. It was like a camp food style buffet and by the third day we were all tired of it (3 of our group started getting cramps, not severe but we started eating elsewhere for most meals, even Pizza Hut when we where staying in). If you are an early to bed early riser definitely stay in the tower, the higher the better because it can get loud. We unfortunately experienced a lot of that as the resort took in 600 young college kids who were drinking partying etc for a whole week. At one point they were screwing in the pool and basically took over. We took our young children with us and we just left for the week (just sleeping there) and as soon as the college kids were gone it returned to normal. Friendly is a great stay if you are trying to learn Spanish as a lot of locals stay there and everybody is really social and friendly. Our young children fell in love with the staff and the staff fell in love with them, do it is a kid friendly environment, there is a kids club most days and the kids have a chance to make friends and do activities. Friendly was a good safe spot for an all inclusive kid friendly resort .

Went to Friendly as part of a vacation package. A smaller hotel but with all you really need. The staff are terrific and work very hard. The hotel has just a few dining options which is fine for me but might not suit those that go to an all inclusive to eat.