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Hotel Mercurio: Traveler Reviews

Francisca Rodriguez 168 | Colonia Emiliano Zapata, Puerto Vallarta 48380, Mexico
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Hotel amenities
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20% off room rate
Hotel Mercurio
Ranked #19 of 117 hotels in Puerto Vallarta
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267 reviews from our community

Traveler rating
    126
    71
    37
    18
    15
See reviews for
Families
1
 
Couples
88
 
Solo
87
 
Business
3
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Chelsea, Massachusetts
1 review
“Great staff!!!”
4 of 5 stars Reviewed February 9, 2013

I come to PV fairly often and usually with friends. We always stay here due to location and the amazing staff.The rooms are just average, it really is all about their amazing staff and the great location. I recommend this hotel to everyone, just keep in mind, this is not a 5 star hotel, accommodation wise, but is 5 star thanks to the staff.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask Peter L about Hotel Mercurio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Love Mercurio.”
5 of 5 stars Reviewed February 8, 2013

My partner and I stayed just completed our 2nd stay at HM and we have already booked our rom for next year. The HM is conveniently located, it is always very clean and the staff is so wonderful. They are friendly and attentive. We enjoy the morning breakfast and the community feel that is present among the guests. We know there are other choices, but we keep going back to HM for the things I have said above.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask lphubbell about Hotel Mercurio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
“Mike is spot on”
5 of 5 stars Reviewed January 31, 2013 via mobile

Staying at Hotel Mercurio is one of the things that helps make my trips to PVR so special. It's a beach side hotel that's about a thousand years old, and it reminds me of summers at the family cottage. The AMAZING staff helps perpetuate the family atmosphere as they do an excellent job maintaining the aging property and providing excellent customer service. I just don't know how you can beat it for the price...

Stayed January 2013, traveled with friends
Ask skewd about Hotel Mercurio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Contributor
19 reviews 19 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
“3rd Time a charm!!”
5 of 5 stars Reviewed January 30, 2013

My Partner and I stayed again in January..Again I will say a great staff that always is helpful and friendly. Rooms that are clean and comfortable. Great pool area to sit and meet other guest staying at the hotel.Age range while we where there was 20's to 60's. Most very nice but a few that didn't want to talk but thats ok too. Morning breakfast always good with selection of fresh fruit, bread and coffee cakes, fresh coffee with dulce, ALWAYS fresh eggs and an accompanying dish. What's NOT to love with Jorge in the afternoon at Happy hour. And as always, LOCATION, LOCATION, LOCATION!!!I agree its not the freshest hotel or most modern, but we ALWAYS are treated with respect and consider MANY of the staff friends!! And Gabriel, expect a call...we WILL be coming back!!!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
See 18 more reviews by Mike44126 for Puerto Vallarta
Ask Mike44126 about Hotel Mercurio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“Pity !!”
2 of 5 stars Reviewed January 26, 2013

Really pity that this place is kept so bad..... just need small investment to change the things but probably it is only interesting to cash money.
The friendly staff ( the only nice feature of this place ) is not enough to give good evaluation of this place.

Room Tip: Before to accept the room check the situation of the bath room ......
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  • Stayed January 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Ask Tenone58 about Hotel Mercurio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Mercurio

Also Known As:
Mercurio Hotel Puerto Vallarta
Mercurio Puerto Vallarta
Address: Francisca Rodriguez 168 | Colonia Emiliano Zapata, Puerto Vallarta 48380, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Business Center Free Breakfast Free High-Speed Internet Kitchenette Swimming Pool
Hotel Style:
Ranked #19 of 117 hotels in Puerto Vallarta
Price Range: $
Reservation Options:
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