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“Excellent place for a relaxing vacation.” 5 of 5 stars
Review of Los Tules Resort

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Los Tules Resort
2.5 of 5 Resort   |   Blvd. Fco. Medina Ascencio s/n | Zona Hotelera C.P., Puerto Vallarta 48300, Mexico   |  
Hotel amenities
Ranked #45 of 120 hotels in Puerto Vallarta
Cuernavaca, Mexico
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Excellent place for a relaxing vacation.”
5 of 5 stars Reviewed July 9, 2013

We've travelled a lot around Park Royal accomodations and I think this is the best one I have ever stayed in.
Beautiful place with 6 pools, overwhelming views, incredible accomodations.
We stayed in a suite that has kitchen, living room, three rooms (for 2 or 4 people depending which room) 3 bathrooms. No noises, relaxing place with everything near you.
Be prepared to walk because the property is big and you must first cross it to be able to go to any other place in Vallarta.
You can take a bus or taxi to any place you want to visit in Puerto Vallarta. Don´t forget to visit the restaurants at the port area as well as the Catholic Cathedral.

Room Tip: My recommendation is - talk to the people from Royal Holiday to choose a good room; not with the hot...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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235 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Warrington, Pennsylvania
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 8, 2013

I have been going to Los Tules for over ten years and would not want to stay any place else.
The grounds are so large (there are 6 pools) that it is never crowded like so many other places. Not only is the view spectacular, but the folks there are the friendliest ..... always ready to lend a helping hand. There are accommodations for everyone from small efficiencies to large 4 bedroom condos. This is my paradise every year, and I have about 50 friends who will say the same.

Room Tip: The closer to the beach the better. Stay away from buildings close to the boulevard.
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Contributor
16 reviews 16 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 11, 2013

As more and more of Mexico's hotels are becoming all inclusive, it is getting harder and harder to find a room without the expense of a few thousand added on for buffets and cheap liquor. A group of us wanted to have the option of eating in our hotel or, more likely, adventuring out into the city to see what native foods we could discover. Los Tules offered all the amenities we were looking for; large condo, full kitchen and the ability to eat and drink when and where we wanted. While it certainly isn't a glossy high rise, the flip side is that you don't have to scream over the disco music or fight for a pool side chaise lounge.
We booked a two bedroom for a group of 5 and another one bedroom for another couple. When we got there, we found that the condo had a spiral staircase. One of our travelers could not make it up the stairs. They kindly switched us to a three bedroom with a lovely beach view. Unfortunately, the third bedroom's a/c burned up and they never replaced it during our stay; the couch bed was a great option.
The on site restaurant is small, but the staff friendly and very efficient. The service around the pool was great. Our waiter remembered all our names and drink preferences.
Speaking of the pool...wow. There are eight around the property, of various shapes and sizes. Our pool was in front of the restaurant (with free WiFi) so we opted not to try the others. It was always sparkling clean, and the lounge chairs welcoming.
Overall, we were very happy with the hotel and would definitely stay there again.
One important note: the hotel will send a car to pick you up at the airport (a HUGE savings) if you book a week in advance. I am not sure if they do this with all reservations, or simply RCI owners, but it is worth an email. This is only one way - from the airport, not back.
Pros: Huge rooms sizes, beautiful deck, comfortable beds, great maid service, wonderful staff, massive shopping center across the street, easy access to downtown ($ .50 for the bus)
Cons: No WiFi in the rooms (but since we were on vacation - maybe that wasn't a con)

Room Tip: We stayed in 6-216, a corner suite with ocean view. It was a three bedroom, although the third bedro...
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 9, 2013

It's not what is on the outside at Los Tules that is the problem--a beautiful ocean and wonderful landscaping that transports you direct to the tropical zone you long for. It's what is on the inside that causes the headache.

Our room was quite dated. The lighting was poor, the toilet was a vintage model, the cabinets under the lavatory sink were not quite clean--and worst of all--if you need to go into the work zone for only a few minutes a day as we did--there is no wireless Internet available in the rooms. At the restaurant and in the hotel lobby area--but that's it. And frankly, in 2013, in a venerated resort city that is not good enough.

Perhaps there are more updated rooms than ours. We did relish the location--just steps from the ocean--and with great views of it from the inside and from our small but ample balcony. But the old and drab furniture was a downer on a trip you expect to burst with tropical color.

Service is fine. Staff is friendly and informed. The on-site restaurant serves a darn good breakfast (you won't go wrong with the omelet), but the Los Tules we experienced is more for the budget minded and family-oriented traveler. If you are on a romantic getaway or honeymoon, you will want to step it up a notch.

Having said that, Tules does deliver on the natural wonder of PV and that's never outdated.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 25, 2013

We had never stayed at Los Tules, but wanted to experience something closer to town for our second week in PVR. We typically stay at the Marina the first week. A little apprehensive, since we read mixed reviews, but decided to take the chance. We were not disappointed! The grounds are really well kept and very unique. Instead of a high rise, you have many 4 story buildings scattered among the gardens. Lots of pools to choose from--you can go to a different one every day. This is not an "activity" resort, you can really relax without the blaring music all day found at the big new resorts. The restaurant area has wifi and you can go have a drink and check your email once a day if you must. Really, you're on vacation, who needs wifi in their rooms!

Our room was a 3 BR, 4B 2-story unit with a large patio off the dining area and another off the master bedroom. Oceanfront view, even though we were exchange guests. Living room, dining room, kitchen, 2B on first floor with 2BR and 2B on second floor. Excellent A/C in each room. Charming rooms make you feel like you are really in MX, but with all the amenities. They bring you a water jug every day for drinking and cooking which is placed in a charming, Mexican crock holder. Tile floors looked brand new.

Bus stops right out front--don't be afraid to take it to town as it is totally safe. Large grocery store right across the street for your supplies and beer. Reasonable prices for having your breakfast and lunch in your unit.

We liked Los Tules so much we have booked a 3BR unit again this May. Can't wait to go there. Bonus is that the front desk staff don't hound you to do time share presentations!

Room Tip: We were told to stay away from Bldg 6, so we asked to be moved to the middle buildings. It was a go...
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajax
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 19, 2013

Our first Royal Holidays visit to Los Tules was with trepidation as we didn't know if what we were promised was what we would get. Without doubt we were more than satisfied. Our "villa" was excellent and as promised with an A-1 vantage point. The site is amazing and green and really well maintained. All 8 pools were available and uncrowded - the restaurant offers a terrific variety of dishes all well prepared and service and staff well above average. We found the houskeeping to be the best that we have encountered. Cleanliness was a priority and our housekeepr Rosa the best. Shopping ( we cooked in a lot) was convenient with a large mall only a short walk away. (The mall has a small casino). Only negative was the noise from a disco. Even this was not a problem as by setting the A.C. to high temp. and then leaving the fan running gave us a white noise efect which drowned out the continuos thump, thump. We will be back in 2014.

Room Tip: Try for buildings 4 and 6
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renton, Washington
Top Contributor
111 reviews 111 reviews
45 hotel reviews
Reviews in 63 cities Reviews in 63 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed March 19, 2013

we visited this place two years ago and fell in love with it and wanted to stay...finally got to go there this year. How great! Beautiful beautiufl setting (many acres) beach front we even had an ocean view from our 1 BD unit in Building 6, fourth floor. The pools were not busy so I usually had the pool to myself to swim my daily laps. The restaurant was also very good: we ate lunchthere several times. We already have our reservations for next year!

Room Tip: 4th floors may give you a view but there are no elevators
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Los Tules Resort

Also Known As:
Los Tules Hotel Puerto Vallarta
Los Tules
Los Tules Hotel
Puerto Vallarta Los Tules
Los Tules Puerto Vallarta
Address: Blvd. Fco. Medina Ascencio s/n | Zona Hotelera C.P., Puerto Vallarta 48300, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#20 Top resorts Hotel in Puerto Vallarta
#25 Romantic Hotel in Puerto Vallarta
#25 On the Beach Hotel in Puerto Vallarta
#45 Business Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Los Tules Resort 2.5*
Official Description (provided by the hotel):
Los Tules | Mexican Resort is located within Los Tules right in the hotel zone in Puerto Vallarta, Mexico. An oceanfront condominium-style resort located 2 miles from the airport and 3 mile from downtown Vallarta. Los Tules is nestled on a twenty-acre plantation of coconut palms fronting a half-mile of beautiful sandy Bandera’s Bay beach. Stroll along the brick-tile footpaths, through lush tropical gardens to your private colonial Mediterranean style condo. All rooms are designed to be used as separate units with individual entrances but can be combined into a full condominium with interconnecting doors, should the same party book more than one room. You can also enjoy our 7 swimming pools, 4 children pools, poolside restaurant-bar, 5 lighted Tennis courts and if you like golf, Puerto Vallarta's most challenging golf courses are just minutes away! ... more   less 
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