Juat back from puerto Vallarta, stayed at this hotel for a week (12-28 to 1-5). Pros: Manager is very friendly and nice. The Staff could not be nicer. Close to town, so walking is a good option. This place was packed with children, really. It makes a great family vacation, but if your single for couple, check out someplace else.
Cons; constant harrasment to purchase local tours. I got a call every day..the hotel is very dated. has not been updated since 2003. The club floor is ok, but money can be better spent. Pool nice, music occupies the area, makes it difficult to have a conservation. Pool service was ok, first three days , when there was sun, it took 45 min just to get a hotdog. Last day there things improved. Overall not to the standards of the Sheraton (SPG) standards. They need to do alot of work. So i would recommend this place for families with small children, but if couple or single other hotels offer better options for your money and piece of mind.