A bit late with my review yet have stayed at this Sheraton during the Christmas season a few times. The busy time of year does not affect this Sheraton. Location, an easy walk to downtown Puerto Vallarta, yet still away from the hustle and bustle of downtown. Bus service is at the entrance of the hotel....what is better? Rooms, clean, quiet. Pool services, happily served by a crew with a smile awaiting you. Massages given by Mary Gonzalez and Herelinda Aguilor...OUTSTANDING. Restaurant's, outside hotel property a very easy walk. Looking forward to our next visit to Puerto Vallarta and yes, the Sheraton hotel.