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Barcelo Puerto Vallarta: Traveler Reviews

4.0 of 5
Zona Hotelera Sur Km. 11.5, Puerto Vallarta 48294, Mexico
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Barcelo Puerto Vallarta
Ranked #29 of 117 hotels in Puerto Vallarta
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2,287 reviews from our community

Traveler rating
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Families
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Couples
880
 
Solo
23
 
Business
38
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Great resort and better upgrades.”
4 of 5 stars Reviewed March 17, 2013

We travelled to the Barcelo in Puerto Vallarta in October 2011. This was our first experience staying at a Barcelo resort. When we arrived, my husband asked if we could upgrade out suite. The front desk was really good and suggested we could take the Grand Master Suite. The deal was a great one so we took it.

The Grand Master Suite was a 1500 sq ft apartment without the kitchen (because why would you need a kitchen at an all-inclusive?). The deck wrapped around the whole suite and allowed us to watch the little village that was right beside the hotel.

The Barcelo PV is right on the beach. It is the only resort in the bay out by Mismaloya(?). The beach was great. The ocean was beautiful. This is the resort where The Night of the Iguana was filmed. The iguana is still on the pole and is a great site to walk to.

The Spa is on the second floor and you can have your massage out on the balcony (the spa was actually right across the resort from our room). It was very relaxing to lay outside to have my massage and hear the ocean. The service in the Spa was really good as well.

The staff were attentive. The room was always clean and the drinks plentiful. If we had one complaint, it was that the food wasn't as good as other resorts.

But we would go back to this resort.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask markushnir about Barcelo Puerto Vallarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Excellent vacations”
5 of 5 stars Reviewed March 16, 2013 via mobile

Everything was very good food, pools, rooms, the service in the bar was excellent by carlos garcia and ulices marquez the are very attentive with everyone! I enjoyed so much my stay in the barcelo hotel puerto vallarta :)

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Alesaandra about Barcelo Puerto Vallarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
“Nice but.....”
3 of 5 stars Reviewed March 16, 2013

The people were great. The place was clean. Pool beautiful. Our room wonderful. The food was a 2. We had two meals there that were 3 they were both from room service. The 6 days we ate out in PV and the food was excellent and very very affordable. It was a great place to come to but the next time we will rent a Villa or not pay for the inclusive part of this hotel.

Room Tip: All rooms the same. Upgrade will only give you 24 hour room service and premium liquor and Wi Fi. So...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 5 more reviews by TamSan4552 for Puerto Vallarta
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
“Wonderful and relaxing holiday”
5 of 5 stars Reviewed March 15, 2013

This was our first time staying at the Barcelo Puerto Vallarta and I have to say we had an amazing time. We stayed from Feb 23 to Mar 4. Everyone at this resort was wonderful, polite and eager to assist in every way. We came loaded with Lysol wipes and more hand sanitizer due to earlier reports of sickness and immediately upon arriving in our suite, we cleaned everything we could possibly touch and repeated every three days. The family suites were amazing, and with two teenage kids, they really appreciated their own space, my daughter loved the area in their room which had a built in desk/ make up mirror, leaving their bathroom available to my son to get ready. I loved that my husband and I had our own space and the large balcony looking out to the mountains and ocean.

The outdoor areas of this resort are beautiful, well maintained and clean. Washrooms were cleaned regularly. The pools were amazing and the waiters were great at getting your drinks in a timely manner. Loved the watermelon and the sprinkle of a chili/lime spice on it, which was brought around the pool numerous times. Highlight - While sitting around the pool, looking out to the bay we saw the spray of several whales.

The restaurant where the buffet was located was amazing and we loved the ocean view, for the meals that we had there. The food was wonderful and we really enjoyed trying all the authentic dishes that were prepared. There were many regular dishes, and they had quite a few themes during the 10 days we were there. The a la carte restaurants were very nice, staff were excellent and the food was very good. On the smaller side, but very good and well presented.

We can advise that nobody in our family became ill during our stay. The bugs were not bad on the resort or on the beach when we were there, but we did bring repellant. A quick note, bring lots of sunscreen because prices in PV or on the resort are double what you would pay at home.

We walked to the zoo which was amazing, you could buy a bag of food for the animals for $5 US that had been prepared, with each particular food item listed for each animal. We look the local bus in to PV for 7 pesos (70 cents) which runs every 7 mins outside the resort. Bus ride was about 15-20 minutes and we enjoyed the ocean views.

We also took a cab to the botanical gardens and a bus back to the hotel. The botanical gardens were beautiful. They have wonderful gift store and we had lunch in the restaurant there as well. It is built on the side of a hill overlooking the valley and river, and we were thrilled to see wild parrots flying in the jungle. Some great hiking paths throughout the gardens and jungle. We applied bug screen as suggested, but the bugs were minimal.

We wanted to do an excursion, so we signed up to do the Outdoor Adventure with Vallarta Adventures. On the day we went, we were picked up at the beach and transported by boat to another bay, then transferred to jeeps to take us into the mountains. Once at the starting point, we were met by our guides who strapped us into zip line/rappelling gear and put us on mules to take us to the top where the zip lines begin. We had a blast doing the numerous zip lines, rappelling down a waterfall and flying down a water slide. The staff were amazing, and a quick shout out to Sacha, Campeoncito, Juri, Pablo, Manuel and Adrian for making our experience one to remember!

All in all, a wonderful and memorable vacation. Thank you Barcelo! - Nord family

Room Tip: We were on the 6th floor, tower 2 so we were just above the palm trees and the view was beautiful fa...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
See 3 more reviews by Karen N for Puerto Vallarta
Ask Karen N about Barcelo Puerto Vallarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puerto Vallarta, Mexico
1 review
“Impossible to sleep”
1 of 5 stars Reviewed March 15, 2013

The setting is great, but how can you enjoy it when you can't get a good nights sleep. A bar on the beach blasts incessant music until the wee hours of the morning. Kids can't sleep. We can't sleep. And the Barcelo doesn't do anything about it. Ridiculous

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Eddee M about Barcelo Puerto Vallarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Barcelo Puerto Vallarta

Also Known As:
La Jolla De Mismaloya
Barcelo La Jolla De Mismaloya
Mismaloya
La Jolla Mismaloya
Barcelo La Jolla De Mismaloya Puerto Vallarta
La Jolla Puerto Vallarta
Barcelo Mismaloya
Barcelo De Mismaloya
Puerto Vallarta La Jolla De Mismaloya
Address: Zona Hotelera Sur Km. 11.5, Puerto Vallarta 48294, Mexico
Phone Number:
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotels in Puerto Vallarta
#13 Top resorts Hotels in Puerto Vallarta
#14 Luxury Hotels in Puerto Vallarta
#16 On the Beach Hotels in Puerto Vallarta
#19 Family Hotels in Puerto Vallarta
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Barceló Puerto Vallarta***** (formerly Barceló La Jolla de Mismaloya) in Puerto Vallarta, is an elegant, all-inclusive Mexican-style resort. It offers 316 completely renovated and comfortable suites with excellent service, leisure, history, beautiful scenery, exuberant flora and privacy.Relax after a hard day’s work in the hotel spa, catch some rays at one of the hotel pools or take time out to practice your favourite water sport. ... more   less 
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