Please do NOT stay here, choose a different resort in PV. I have been multiple times in the past and never had an issue but our stay at the Barcelo was a nightmare. My boyfriend and I stayed Dec 15-22 and spent majority of the time sick in the room.
Not only us, but everyone else we met were also sick and many even hospitalized. After the first night eating at their fancy Mexican al la carte I was sick. The service was good from the outside but clearly their food handling behind the scenes is NOT up to standard. The manager has been replying to posts blaming guests for alcohol consumption or the stresses from traveling... do not be fooled. We do not drink and travel frequently never with this issue.
The only positive I can say is the rooms are very nice, thankfully as we spent our entire vacation inside it. The remainder of the trip was a disapointment as we could not do much and were afraid to eat when we did start to feel better. So much for an all inclusive.... Even worse the employees play dumb as if nobody is sick and if so take no accountability to resolve the issue. We were happy to come home and still in need of a vacation.. do not make the same mistake!
- Official Description (provided by the hotel):
- Barceló Puerto Vallarta***** (formerly Barceló La Jolla de Mismaloya) in Puerto Vallarta, is an elegant, all-inclusive Mexican-style resort. It offers 316 completely renovated and comfortable suites with excellent service, leisure, history, beautiful scenery, exuberant flora and privacy.Relax after a hard day’s work in the hotel spa, catch some rays at one of the hotel pools or take time out to practice your favourite water sport. ... more less
- Reservation Options:
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- Also Known As:
- La Jolla Mismaloya
- Barcelo La Jolla De Mismaloya Puerto Vallarta
- La Jolla Puerto Vallarta
- Barcelo De Mismaloya
- Puerto Vallarta La Jolla De Mismaloya
- Barcelo Mismaloya Puerto Vallarta
- Barcelo La Jolla Mismaloya