Res made thru Marriott. As a Marriott Rewards member we were greeted by bellboy, given a key and sent on our way to our room. No need to proceed to reception desk. 3 minutes later luggage arrived with reg card and cc voucher.......most efficient. This avoided long and VERY slow line at reception. Pool service was terrific as the pool boys remembered our name after first encounter. Lots of beach towels without usual hassle of signing etc. Casitas restaurant excellent, very friendly staff and prompt service.
Requested late check out of 1 hour but was refused.....no reason given other than "it's a rule". Seems no one is empowered to made a insignificant decision. Check out VERY slow, not enough cashiers and quite bureaucratic with paper,vouchers, copies etc. All in all a very good 5 days.
We had to cancel the Dollar Rent a Car which we booked and confirmed thru Expedia for 4 days @ $80 US plus $80 US for insurance, as upon arrival Dollar wanted to immediately charge my cc $1,500 US as a deposit. In the end we did not need the car as taxis are plentiful, secure and inexpensive. Finally, town is clean and very secure and has many good restaurants.
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- Also Known As:
- Casamagna Marriott Puerto Vallarta Resort And Spa
- Casamagna Marriott Puerto Vallarta Resort & Spa Hotel Puerto Vallarta
- Marriott Puerto Vallarta
- Puerto Vallarta Marriott