We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

CasaMagna Marriott Puerto Vallarta Resort & Spa: Traveler Reviews

4.0 of 5
Paseo La Marina Norte 435 | Marina Vallarta, Puerto Vallarta 48354, Mexico
Hotel website
Hotel deals
Hotel amenities
Special Offer
Free Night & $50 Credit
CasaMagna Marriott Puerto Vallarta Resort & Spa
Ranked #15 of 117 hotels in Puerto Vallarta
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

938 reviews from our community

Traveler rating
    480
    313
    89
    37
    19
See reviews for
Families
217
 
Couples
316
 
Solo
24
 
Business
59
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Saskatoon, Canada
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
“Excellent night at Casa Magna”
5 of 5 stars Reviewed February 17, 2013

My husband and I stayed at Casa Magna on points before checking into our timeshare the next day. Check-in was smooth and friendly. We had a beautiful room overlooking the ocean (which was unexpected). Meals were excellent. For breakfast he had the egg white frittata and I had the bacon and avocado omelette - both were excellent. Hubby arrived before me so he was able to enjoy the amazing jazz duo playing in the lobby bar.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 5 more reviews by celticdragonfly for Puerto Vallarta
Ask celticdragonfly about CasaMagna Marriott Puerto Vallarta Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkville, Illinois
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Don't Overlook this Great Spot”
5 of 5 stars Reviewed February 16, 2013

We just returned from another wonderful stay at the Marriott in PV. Can't say enough about the staff, EVERYONE IS SOOOOO NICE. Breakfast buffet is one of the best and gives you a great start to the day of either relaxing on the beach, by the pool or pounding the cobblestone streets of PV.

Oh and the bed linens are 5 star.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by SteveandTara2010 for Puerto Vallarta
Ask SteveandTara2010 about CasaMagna Marriott Puerto Vallarta Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
del mar, CA
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Gorgeous resort!!”
5 of 5 stars Reviewed February 16, 2013 via mobile

Here for a wedding. For many of the wedding guests, there is no reason to leave for our four day weekend. We chose to spend a day in Sayulita. The concierge was helpful with advice for bus transportation. The breakfasts have been outstanding and we look forward to the famous buffet mañana. All in all, a great spot for a destination wedding.

Stayed February 2013, traveled with friends
Was this review helpful? Yes 2
See 2 more reviews by lc92014 for Puerto Vallarta
Ask lc92014 about CasaMagna Marriott Puerto Vallarta Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, NC
Top Contributor
81 reviews 81 reviews
68 hotel reviews
Reviews in 56 cities Reviews in 56 cities
45 helpful votes 45 helpful votes
“dirty rooms, bad service, not great”
2 of 5 stars Reviewed February 15, 2013

Hotel is not terrible, indeed it is pretty ok. The gardens are nice, the area is secure and near many restaurants within walking distance. The beach is pretty and the pool nice, however the beach has too many hawkers and is not private.
Hotel does not respect platinums and gave me the worst room, by the elevators, on a low floor overlooking the car park! I was not welcomed as a platinum and even though I had a confirmed non-smoking room, was given a smoking room - which is terrible. Complained to front desk but they made it clear they didnt care.
I would say this hotel is okay, and I wouldnt avoid it, but I would not look forward to coming back.

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask RichardCLT about CasaMagna Marriott Puerto Vallarta Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottCasaMagnaPVR, Manager at CasaMagna Marriott Puerto Vallarta Resort & Spa, responded to this review
February 18, 2013
Dear Guest,

Thank you for taking the time to provide your opinion regarding our hotel. I am very sorry to hear your stay with us was not as pleasant as we would have wanted it to be. I want to apologize once more for all the inconveniences you went through.

I have personally met with the Front Desk staff to make sure this unfortunate misunderstanding does not happened again and to assure they have no questions regarding the service they should provide to our Elite Members.

We hope to see you here again and get the chance to redeem ourselves, as well as the service you received from us. If you wish to share further feedback, please feel free to contact me at me at +52 (322) 226 00 10 or by e-mail at mhrs.pvrmx.dor@marriotthotels.com it will be my pleasure to be of further assistance, please refer to this review when contacting us.

Kind regards,

Teresa Paredes
Director of Room Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annandale, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Another great vacation”
5 of 5 stars Reviewed February 15, 2013

Lost count, but this must be our 20th visit. Very comfortable room. Love the beach. Breakfast buffet is outstanding. But what really makes it special is the staff - many of whom have been there for decades!

Room Tip: Prefer a high floor. Must not have a connecting door.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Annandaler about CasaMagna Marriott Puerto Vallarta Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa Fiesta BeachClub & Hotel
Great value on a similar hotel
Puerto Vallarta, Jalisco
5 of 5 stars 326 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Puerto Vallarta
Trendy
Sheraton Buganvilias Resort & Convention Center
Sheraton Buganvilias Resort & Co... 4.0 of 5 stars 1,026 reviews
Family-friendly
Velas Vallarta
Velas Vallarta 4.5 of 5 stars 1,863 reviews
Luxury
Melia Puerto Vallarta All Inclusive Beach Resort
Melia Puerto Vallarta All Inclus... 4.0 of 5 stars 1,370 reviews
Good for business
Mayan Palace Puerto Vallarta
Mayan Palace Puerto Vallarta 3.5 of 5 stars 368 reviews
Show Prices ABS:HotelCheckRates-d154751?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d154767?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d155681?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d263326?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Puerto Vallarta hotels
Playa Fiesta BeachClub & Hotel 5.0 of 5 stars 326 reviews Dreams Puerto Vallarta Resort & ... 4.5 of 5 stars 3,533 reviews Casa Velas 4.5 of 5 stars 711 reviews Sunset Plaza Beach Resort & Spa 4.5 of 5 stars 580 reviews
Show Prices ABS:HotelCheckRates-d284331?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d481596?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d155190?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1917232?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 117 hotels in Puerto Vallarta, ranked by popularity

Been to CasaMagna Marriott Puerto Vallarta Resort & Spa? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about CasaMagna Marriott Puerto Vallarta Resort & Spa

Also Known As:
Casamagna Marriott Puerto Vallarta Resort & Spa Hotel
Casamagna Marriott Puerto Vallarta Resort & Spa Hotel Puerto Vallarta
Casamagna Marriott Puerto Vallarta Resort And Spa
Marriott Puerto Vallarta
Puerto Vallarta Marriott
Address: Paseo La Marina Norte 435 | Marina Vallarta, Puerto Vallarta 48354, Mexico
Phone Number:
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in Puerto Vallarta
#7 Top resorts Hotels in Puerto Vallarta
#9 Luxury Hotels in Puerto Vallarta
#10 On the Beach Hotels in Puerto Vallarta
#17 Romantic Hotels in Puerto Vallarta
Price Range: $
Hotel Class:4 star (4*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Orbitz, Travelocity, Booking.com, BookIt.com, MexVax and Hotels.com so you can book your CasaMagna Marriott Puerto Vallarta Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage CasaMagna Marriott Puerto Vallarta Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
CasaMagna Marriott Puerto Vallarta Resort & Spa
Enter dates & see best prices* (from our partners)
Show Prices