My GF and I wanted to spend a romantic and peaceful vacation, we booked a room with ocean view. Everything seemed nice at first until we found that the TV didn't work properly. A technician was sent, spent 40 min trying to fix it and couldn't. Next day a different technician was sent and the problem was solved.
We checked in a wednesday, by friday, my GF's pijamas went missing.
Every day at 7am an electric generator ran so loud that it woke us on several occasions, though it seeme it was turned on because of some remodelings they were performing, it is rude to do that so early.
Our package included 2 national drinks: when we tryed to claim them, at first, the lady at the front desk said we didn't had anything. We spent half hour looking for someone that could just give us the drinks.
I found a dead bee on my bed once and my GF found a live cockroach when she was taking a shower.
The worst happened on saturday, when we came back. We arrived around 11pm and we found our door opened. That is unacceptable: we had all our stuff in there; my laptop, my watch, her beauty products, hair dryer, jewelry.
Nobody would even give us an explanation on what happened.
- Also Known As:
- Casamagna Marriott Puerto Vallarta Resort And Spa
- Casamagna Marriott Puerto Vallarta Resort & Spa Hotel Puerto Vallarta
- Casamagna Marriott Puerto Vallarta Resort & Spa Hotel
- Marriott Puerto Vallarta
- Puerto Vallarta Marriott
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