We were lucky to have 3 days of plenty of sunshine during October! Westin Puerto Vallarta is located at the Marina, with nice options of Restaurant nearby. For us, was the best area in town.
Location: Very close to airport! Safe area with nice restaurants in the neighborhood. Marina is just across the street with a lot of option to rent a boat to Marieta Islands (must go). There is an OXXO (like 7eleven) in front of the hotel and a Starbucks within walking distance. The beach is not the best, but still nice to sun bath!
Facilities: The pool is fantastic. Huge area with nice spots to be. Gym is also another positive of the hotel with large area and nice equipment’s. Lobby was under renovation, but we saw at the checkout. Nice renew but still very hot with no AC. Parking lot is FREE and big.
Service: Spa was the negative, since we tried to have a massage but they preferred to have a kind of course while we wanted the service. Waiters are always ready to serve you, but it could have 2 mores to have no chance of wait to be served. Special thanks to the Teodulo for the empty refrigerator to accommodate some of our GF and Lactose Free items. The towels were always available by an employer in a Pool House.
Food: As other reviews, I always like to point out the outstanding service related to my GLUTEN ALLERGY. Even with no Special GF Menu, they always gave us special attention for our requests related to food. Thanks Westin Team for the great Gluten Free food!
Room: Nice ocean view and large size. Negative for the 2 double beds instead of a King. Bathroom is huge, with shower and bathtub separated. Nice amenities.
Price: A bit overpriced as most of the Hotels in front of the beach. Drinks should have the price reviewed, it’s so expensive!
Tip: Don’t miss Marieta Islands!
Ask for higher rooms to have ocean view!
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for your feedback regarding your recent stay at The Westin Resort & Spa Puerto Vallarta.
Especially thank the description that will help more people to know in detail what they can expect when staying with us.
Regarding the air conditioning at the lobby and spa appointments, we have taken the necessary steps to resolve it.
We wish to have you as our guest soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.