The property was designed by the famed Mexican architect, de Yturbe. The design, colors, ambience are unique. Look at photos on the internet, maybe Youtubes™ to get an idea but, really, you have to stay there.
My beautiful wife and I have stayed there a number of times and the experience is always memorable. To start, it is a Starwood property and reservations with Starwood are always fun. It is obvious that they hire people based, in part, on their people skills. Almost always there is more than one way to go in booking a reservation, e.g., "all points", "cash and points", "50% off rack rate", etc.
A benefit of being a Starwood Preferred Guest is late check-out's, when available. If your flight is not departing back to the States until 5:45 but you have a 12:00 noon check-out, you have a problem.
This was the case on our last visit in March, 2013. We were able to not check out until 3:00. This time, our little group just retired to the bar, but in the past my wife and I have been able to swim up until about 30 minutes before we needed to take a taxi to the airport. The airport is less than 10 minutes away so this is very convenient.
They also let you swim after checking out, if you are a Starwood member. The "late check-out" used to be 2:00 (and I understand the new 3:00 check-out is available only if you request it and you can be accommodated). Our flights have typically not left any earlier than 4:30 and usually not until after 5;00. They always allow us to store our luggage in a room off the lobby. We can then swim for a couple of hours or more. There are rinse-off showers, to wash off sand, etc. between the pool area and the beach if you're taking one last swim in the bay; or outside the restrooms, if you are swimming in the pools.
Either way, you can change into street clothes in the restrooms Also, in the past, they've allowed us to shower in spa.
The people are warm and friendly. We've been there so many times that we now have friends there. Sure, they're paid to be friendly, but they also stay on for years at the Westin. I think this speaks volumes about working there the kind of people they hire.
As many American travelers discover, foods taste better in México. I rarely eat breakfast but I make an exceptions for our vacations in Puerto Vallarta. I had no idea how much better-tasting fruits, vegetables, nuts, cottage cheese, salsas, everything could be until, when I went through the breakfast buffet, when we were there in June 2007.
I actually enjoyed fruits again, like I haven't since I was a child. I'm sure it's because fruit is picked later in Mexico, thus it has more time to develop its natural sweetness and ripeness.
The beds in the room are the great, the trademark Westin beds.
The rooms are great. I would recommend upgrading, if your budget can handle it. However, rooms with partial or full-ocean views are just fine. After all, you're really not there so much to luxuriate in a room but to go out and do things, have fun, eat out and enjoy the sights. (We did a horseback ride that was a ton-of-fun.)
The pools are great, the swim-up bar & grill is great, the beach is right there, the views of the Bay of Banderas are great. What can I tell you?, except try it out.
Finally, you are near the marina, if that is your thing. There are a number of decent restaurants there but Puerto Vallarta is full and over-flowing with good restaurants. If you don't rent a car, the taxis are real fun and most of the drivers are friendly and helpful.
I say, if this is your first trip to PV, The Westin should be on your list, or if you have been there before and are looking for another hotel, consider the Westin. Often, we've seen weddings there as they have a whole wedding department. Youtube is full of Westin wedding videos.
I would say this, in closing, "love is in the air". Adios.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.