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Blue Chairs Beach Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2 of 5 stars 59 reviews
59 Reviews
5.0 of 5 stars
3
4.0 of 5 stars
17
3.0 of 5 stars
5
2.0 of 5 stars
9
1.0 of 5 stars
25
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#96 of 103 hotels in Puerto Vallarta
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  • Rooms: 40
Description: On beachfront. This description is based on information provided by the hotel.
Address:
Calle Malecon y Almendro #4
Playa de los Muertos
Puerto Vallarta 48301
Mexico
Check Rates: $124 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Blue Chairs Beach Hotel

( 7-11 of 59 )
“Never Ever Stay Here - Credit Card Scam!!!!”

Blue Chairs Beach Hotel

May 6, 2008
2/2 found this review helpful

I strongly urge everyone to avoid staying at Blue Chairs. Our group had six rooms reserved which were fully paid upfront via the hotel's internet site. Despite presenting our "paid in full" confirmations, Blue Chairs denied all of them and forced us to pay all over again for our rooms. Our loud and incredulous protests were simply ignored by the manager who just responded with "pay all over again or leave". We should have left and found another hotel.

Hopefully, anyone reading this scam description has already decided to avoid Blue Chairs, but I'll also add a few comments about the room condition and service. The rooms are badly deteriorated from years of use. The toilet stopped up daily. The shower leaked gallons of water thereby flooding the rest of the bathroom (gross!). The floor was gritty and dirty causing one to have to wear shoes to walk across it. The mattresses are thin and hard as rocks. The pillows are about an inch thick. The front desk does not have enough beach towels for all guests (and I doubt they will use the $500 they stole from my partner and me to purchase additional towels).

Bottom line - there are many other places to stay in the vicinity of the Blue Chairs beach. Reserve your room elsewhere and avoid Blue Chairs at all costs.

  • This TripAdvisor Member:
    • Liked — checking out
    • Disliked — staying there
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sdtraveler95's Summary
Date of Stay: May 2006
Traveled with: Friends
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: May 06, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $124 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Don't stay in your room too long”

Blue Chairs Beach Hotel

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2 of 5 stars
San Francisco
May 6, 2008

The rooms suck! We had an ok time but paying for your room twice is not to cool. The staff was not helpful at all in regards to having to pay twice. The beach staff is great and so was the security guard who did everything. I would not stay at the hotel again but maybe go to to some of the roof top events. I don't really know why anyone would stay here it is not the best place to stay by far. We got to see a friends place one block away that was cheeper and so much nicer.

  • This TripAdvisor Member:
    • Liked — Nothing
    • Disliked — Check in
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
funinbd's Summary
Date of Stay: May 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: May 06, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $124 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nightmare! Scam! Fraud! No to Blue Chairs!”

Blue Chairs Beach Hotel

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1 of 5 stars
california
May 2, 2008

Fraud!!!!!! My partner and I made a reservation with the hotel website and paid in advance. We arrived with the paid travel voucher and were told by a very rude manager that they changed their billing staff and that we would have to pay again. Not knowing the city we did pay and took the matter up with our banks fraud department . Our lock in the room did not have a secondary lock or chain. The place was filthy and a lock missing on the balcony. Scam, Scam, Scam! Beautiful view but will not return to P.V. because of this experience.

  • This TripAdvisor Member:
    • Liked — view
    • Disliked — Forced to pay twice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tetraveler's Summary
Date of Stay: April 2008
Visit was for: Romantic getaway
Age group: 35-49
Member since: May 02, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 5 of 5 stars Location
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $124 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Charming hotel, great price”

Blue Chairs Beach Hotel

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4 of 5 stars
busterinc
Apr 29, 2008

This is a really charming hotel right on the beach. It's not a resort, but who cares? Don't stay here if you are expecting that! My partner and I felt like our room was our own little apartment. It's in the best part of town, and the hotel's food is great too (get the shrimp quesadillas). The rooftop bar has a great view, and the beach is equally beautiful. The staff was also great, everyone was so nice. Lastly, you can't beat the price. We had such a wonderful time that we are going back in 6 months! Highly recommended.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — We couldn't stay longer!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
busterinc's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: April 29, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers
I do not recommend this hotel for:
Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $124 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Don't Prepay your stay at Blue Chairs”

Blue Chairs Beach Hotel

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1 of 5 stars
Portland, Or
Apr 25, 2008
1/1 found this review helpful

This is a true story about my vistit to Blue Chairs last week on my Mexico vacation.
In March I called the 800# listed on the BlueChairs web site and reserved a room. The women was very nice and had all the answers about the hotel, she even stated she had stayed there on three different vacations. The room catagory I wanted was available, the only concern is I would have to prepay for the four nights. I agreed and gave her my credit card number. The next day I received a paid in full voucher and was told to present this at the time of check in.
Six weeks later when I arrived at Blue Chairs I was told my travel agent (the lady off their web site) had not forward my payment to them, thus they would not honor my reservation. I was given the choice to pay them directly or leave. I was told she had done this to many of thier guests and she was nolonger an agent for Blue Chairs. The manager at the front desk did offer to discount my room by $100 if I agreed to stay the four nights and I agreed and once again pulled out my credit card and paid for four nights with the promise of a letter from the hotel explaining the fraud.
Like many of the reviews this hotel sits on a prime location but is sadly neglected even by Mexico standards. The bath towels were old and the bedding was too. The roof top pool is a joke and cafe and employees were very good, even the front desk.
Now here is the slap in the face. When I went to check out I was told I owed another $100 dollars. When I inquired why they stated that they didn't get enough for the room when I checked in. When I explained the situation and the agreement at check in they said sorry, he was wrong. The hotel guard was called in as I was debating with the manager who held my luggage as if to say your not going anywhere until we get paid.
Sadly I paid once again.
The hotel did produce and gave me a letter about the fraud which I'm disputing with my credif card company to date.I had also met three other hotel guests that had prepaid only to arrive to find their reservation would not be honored.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sundropplace's Summary
Date of Stay: April 2008
Member since: April 25, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $124 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Blue Chairs Beach Hotel

( 7-11 of 59 )
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Blue Chairs Beach Hotel Address

Calle Malecon y Almendro #4 | Playa de los Muertos, Puerto Vallarta 48301, Mexico