We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“They're right! This is Mexico, people......” 4 of 5 stars
Review of Playa Los Arcos Hotel Beach Resort & Spa

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Playa Los Arcos Hotel Beach Resort & Spa to your Saves list
Playa Los Arcos Hotel Beach Resort & Spa
3.0 of 5 Hotel   |   Olas Altas 380 | Col. Emiliano Zapata, Puerto Vallarta 48280, Mexico   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Price
35% off room rate
Ranked #30 of 120 Hotels in Puerto Vallarta
Northern California
2 reviews
21 helpful votes 21 helpful votes
“They're right! This is Mexico, people......”
4 of 5 stars Reviewed June 25, 2006

We had no problems with this hotel. We had room 323, a pool and ocean view off the balcony and Olas Altas Street view from the back. We did not hear any street noise and enjoyed looking out on the street in the AM and seeing everyone busy sweeping their businesses and hurrying off to work. The room was always cleaned promptly. We did not even have any problems with the front desk people, they were not rude or indifferent as they are in many places in Mexico ( especially if they are young females). We had the buffet breakfast once and were not too impressed. If we were going to go back to PV we would not hesitate to stay in this hotel again.

  • Stayed June 2006
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

887 reviews from our community

Traveler rating
    286
    296
    139
    83
    83
See reviews for
203
294
44
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Kettering OH
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 22, 2006

My "adopted" daughter and I stayed there last year, and when we came back this year for a second trip we were pleasantly greeted and recognized by many of the same peple who worked there that year. We felt famous!! The service is wonderful and the staff so very pleasant. We requested the same room as last year and got it--because we wanted the same maid, Elsa, again. The Ocean Front Superior rooms are definatley worth the extra money--we had a 2-sided balcony! I would recommend this hotel to anyone who wants to experience authenic Mexician charm at it's best. I plan to always stay at La Playa Los Arcos for future trips to PV!

  • Stayed June 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed June 2, 2006

My mom and I spent a long weekend here and had a great time. We've been to PV before and appreciated the authenticity of the neighborhood, shops and restaurants. While I missed the conveniency of eating whenever I wanted, I would have missed out big time on the EXCELLENT restaurants and drinks nearby. If you are looking for "brand name" shops and restaurants, this is not the place for you, if you are looking for authentic Mexico, I'd highly recommend it.

  • Stayed March 2006
    • 5 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 25, 2006

My fiance and I stayed at this hotel while in Puerto Vallarta last December. We received the trip as a college graduation gift so we did not choose where we stayed. This was the first trip to Mexico for the both of us, however I have travelled abroad before. As the last review mentioned, people need to realize they are no longer in the states anymore and there should be different expectations.

I found this hotel to fit our needs just fine. Our room was comfortable and clean. There was a safe to put valuables in. Our room was always clean when we returned, and the housekeeping staff would always fold a tissue into a rose and leave it on our bed- I thought it was a cute touch. A few days after we arrived, we were contacted about a problem with our room and that we would need to switch. Because of our troubles, we were upgraded to the larger room with the largest size balcony. The staff was very friendly and helpful. The beach is also very nice in front of the hotel and there are chairs to use. If there are none out already, the staff will bring one out for you. There were waiters that would come by periodically to take drink orders. The pool was also very nice. My only complaint was there was an adult only pool that was always loaded with kids. No one seemed to enforce this rule.

The best thing about this hotel was its location. It really allows you to see Puerto Vallarta and be amongst more of the locals, which I enjoy much more than being secluded on a resort with other tourists. There were very good restaurants within walking distance. The Malecon was also only a short walk away.

  • Stayed December 2005
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 24, 2006

Playa de Arcos is a charming Mexican hotel located on a terrific beach with so much to offer! We stayed in a Superior ocean front room (we received the room we had reserved with no debate)- very spacious, nice shower, very clean and comfortable beds. The restaurant had excellent food and service ( we were not all -inclusive but had the buffett breakfast and enjoyed!)

To get a feel of "the real Mexico" - this is it! This is not America! Why would you go to Mexico to stay in an American - like resort??? The people are charming, the rooms are authentic, and the grounds are beautiful!! Don't listen to the complainers! This is a wonderful place to stay!

Enjoy!

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed April 30, 2006

OK
I stayed there last week in April. This place is not for 1st time visitors to Puerto Vallarta or 1st time visitors to Mexico period.
Too much of a culture shock for people who are used to Las Vegas style hotels….

First, I enjoy traveling to PT and go there at least once a year.

The hotel is fine….Sorry, but no ugly bugs, hard beds, or any other terrible thing to report. The hotel is just fine to sleep and enjoy.
Since I don’t spend a lot of time in my room and try to explore as much of PT as possible, I don’t mind that the hotel is not luxury.

If you want luxury and want a 5-star hotel, stay in the states or stay in the new part of PT (Zone Hotelera) and you will get what you tend to expect. A vacation with other bozos from the states. (aren’t you trying to get a vacation from them?)
BUT YOU WILL NEVER GET THE TASTE OF THE REAL PUERTO VALLARTA.....

THIS PLACE IS COOL AND ITS NICE ENOUGH TO JUST ENJOY A NICE RELAXING VACATION....

  • Stayed April 2006
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, NC
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 30, 2006

Best feature of this hotel is the location. Room cleaned promptly each morning, very Hard bed, tolerable by placing den sofa pad on bed, king bed, poolside, partal view of ocean in room 109, small kitchnette, nice attractive pool, poor service at resturant (you have to get attention of staff, tip and they will maybe return. Don't get all-inclusive. Heard this over and over by guests. Contantly saw guests having arguemnets with front desk staff. Price of hotel is reasonable. Be assertive and learn to be patient to keep hotel front staff from ruining your stay.

Ask for printout of expenses on room daily or do not sign blank credit card for services. Most unprofessional front desk staff in any hotel I've stayed anywhere in the world. At around 5 pm, they remove all beach chairs. Wonderful Sunsets everyday. Felt safe. Best entertainment venues and resturants are a few steps from the front of the hotel.

Probably rate hotel a 3 star as far as facilities go. Probably would check out hotel next door or a few steps down the beach to consider changing if unsatisfied after first day. Check out your room when you first arrifve before paying at check in.

great massage on hotel grounds beside beach. Old Town area is really good to experience mexican flavor. Prices reasonable. Puerta Vallarta is a place you will want to return to, one of the friendliest places I've been. This part of the old town has great entertainment for all interests. Also, called romantic zone. Sizable gay population because a gay resort is nearby. take a day trip or two. Sailing, horse riding...see other beaches.

  • Stayed March 2006
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Playa Los Arcos Hotel Beach Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Playa Los Arcos Hotel Beach Resort & Spa

Address: Olas Altas 380 | Col. Emiliano Zapata, Puerto Vallarta 48280, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Puerto Vallarta
#12 Family Hotel in Puerto Vallarta
#17 On the Beach Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Playa Los Arcos Hotel Beach Resort & Spa 3*
Number of rooms: 169
Official Description (provided by the hotel):
A charming colonial Boutique Style Hotel designed and tastefully decorated to reflect style, refined hospitality and the unique flavor of the Mexican "Haciendas" of the 19th century. The recent decor is uniform and upgraded to compliment its charm and displaying the handiwork from Mexico. If you want to capture the true essence of Mexico this is the perfect place to stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Cheap Tickets, Hotels.com, Priceline, Odigeo, TripOnline SA and Tingo so you can book your Playa Los Arcos Hotel Beach Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Puerto Vallarta

Owners: What's your side of the story?

If you own or manage Playa Los Arcos Hotel Beach Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.