First allow me to vent a little. Not sure how the other working folks from Canada search for a place to stay when heading to Mexico, but I would suggest you decide when you want to go, where you want to go and then finally select a place to stay. When searching PV, if you sort your vacation by price from lowest to the highest the Hacienda will usually come up first. The cost of the flight portion of your holiday is not dependent on where you stay in PV, it is the same whether you stay at a 2 star or a 5 star. If you want 4+ star pick a place like the Marival Residences and World Spa and pay the price. You will not be staying on the beach there either.
For what we paid I thought the value was good. We booked a superior room. Laura was great at check in, took all of 3 minutes, no charge for the safe, no deposit for the key. We had a nice room on the second floor with a partial view of the pool. Exactly what we asked for in an email. Nice two level unit with vaulted ceilings, small balcony, but you could still sit outside for a drink before dinner. Room was very clean and was nicely decorated with towel art and lots of flowers for our arrival. Yes, you did have to muscle the sliding door to open and close, and it was not a perfect fit, but not a big deal at all. The hotel I would describe as quaint, some may say older which it is. The food was fine. I never went hungry. The breakfasts had lots of fresh fruit, the usual egg station. I saw reviews with people saying no bacon. I simply asked for such and it was given. Had a fresh made omelette almost every day and they were really good. Never did have lunch at the main restaurant as we were out and about a few days. I thought the burgers at the beach bar were very good. Dinners were fine and you will not go hungry. We tried the two a la cartes, one night was okay and the other night was not great. Stuck mostly to beer and red wine and no complaints. Tried a few mixed rum drinks and they were good also. I would suggest bringing and insulated plastic cup as the small plastic glasses the use are really quite small. I really liked the size of the hotel and because it was smaller it was nice to see some of the same people and to be able to sit down and have a drink and get to know others. This usually does not happen in a larger resort. During the week most of the guests were 50+ and as you got closer to the weekends more local families would stay at the hotel. I read some people complaining about the Mexican families, what gives, you are in Mexico. This is definitely not a hotel for spring breakers.
The hotel is not right on the beach, but is accessed by a short walk or an open small truck. They have a bar at the beach, hamburgers, hot dogs. Never had to wait for a lounger. The beach is nice, although because you are fairly close the marina, not quite as clear as other beaches in the bay.
I found the staff at this hotel extremely friendly, the waiters were great, very attentive and if you asked for something it was delivered. Tips did not seem to be expected, but are well deserved.
Would I go back? I may, but no reason not too. I have been to PV many times, and we usually stay downtown closer to Los Muertos beach. I like being able to walk around ole town and there are many great restaurants also. Los Muertos beach is much busier and crowded, but I like the vibe and the proximity.
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- Also Known As:
- Hacienda Hotel Puerto Vallarta
- Hacienda Puerto Vallarta
- Hacienda Hotel And Spa
- Hacienda Hotel Spa Puerto Vallarta