My wife and I just got back from the Buenaventura Grand in Puerto Vallarta last night (07/04/2010) and I have to say that the staff there made this the best vacation we have ever taken. Matthew and Danny (activities crew) were AWESOME and made every day there so much fun for us! We never felt like there wasn't something for us to do and they went out of their way to make sure we had fun. They knew the types of activities we liked by the 2nd day and would come find us to make sure we didn't miss anything they thought we would like. The entire staff was at our beck and call every minute. Jorge is the best poolside waiter I have ever seen in my life. I never had a drink get half empty before he was standing next to me holding another drink! Even when I was playing volleyball he would somehow find me and show up with something he knew I liked. I recommend you get to know the staff the first day and they never forget you. Everyone called me by name from the first day. The grounds crew were always on top of things and they kept the hotel extremely clean and beautiful all week. The activities staff made sure to have evening events if you wanted too (live music one night in the lobby, a Mexican dancing show one night, sponsored trips to the clubs downtown every night- $30 USD included transportation and all you can drink for the night).
We stayed in the Honeymoon Suite (was our 9 year anniversary) and it was great. The jacuzzi was huge (2 people lying down or 4 people sitting) and sat in a bay window that faced the pool and the ocean. You could open the window and hear the waves or the people at the pool / bar below if you wanted. The room was a little small, but it had plenty of space for everything (king size bed, night stands, dresser, 35" TV, jacuzzi tub, mini fridge, etc). The bed was pretty stiff. That was a downfall, but if that is the only problem I can think of, I say it was still a perfect hotel.
We stayed 5 nights/6 days and there were so many restaurant choices that we didn't get to try everything we wanted to. The buffet was pretty good and the specialty restaurants were great. If you make reservations for the week on the day you get in, you will have no problem seeing all of the ones you want to see. The buffet has a different theme each night for dinner so it is never the same during the week (seafood, Italian, Mexican fiesta, BBQ, continental, etc). Breakfast has a lot of choices including an omelet station and we usually ate lunch by the pool (if you don't want to go to the restaurant, they will just bring your food to you right at the pool). Room service was available 24 hours a day and is included in the all-inclusive package. **TIP** The sushi place is only open on Wednesdays and really is more of a seafood dinner. There were 6 choices of sushi rolls to pick from, but it wasn't like a menu of sushi and sashimi like at a sushi bar. Murales is closed on Thursdays and you can only visit that one once during your stay (it is at the sister hotel next door).
The drinks were great and there was a good choice of alcohol. Plenty of tequila (Cazadores), Malibu, vodka, J&B scotch, etc and there was a drink list of 30-40 different frozen drinks to choose from. They are not stingy with the alcohol at all and if you wanted to do shots, they had no problem lining them up (some all-inclusives won't let you).
I read some reviews that this hotel was loud and had a lot of families / kids. The hallways were no worse than any hotel I have stayed at and there are 4 pools so if you don't want to hear the families, you just go to the other pool. The "activities pool" never had kids around it and it also was the one they used for water volleyball and had the stereo. It is also right near the "adults only" cabana bar and where most of the younger couples hung out the entire week.
The outdoor spa was incredible and well worth the money. Getting a massage while listening to the waves hit the shore was incredible! There is also a gym you can use at the hotel next door for 100 pesos per day (about $8 USD). It has treadmills, cycling machines, pretty good nautilus machines, and dumbbells up to 50 lbs.
The pictures the Buenaventura lists on their website are real pictures. They are not doctored up and the hotel was exactly how I expected it to be when I got there. It gives a good feel of the culture of Mexico and I was very pleased with our accommodations.
I am the type of person who always goes someplace new just to see different hotels, but I can honestly say that when we go back to Puerto Vallarta, we will definitely be staying at the Buenaventura again!
Thank you again to Danny, Matthew, Jorge, Elissa, and Miguel at the cabana bar!
- Also Known As:
- Buenaventura Grand Hotel Puerto Vallarta
- Buenaventura Grand Hotel
- Buenaventura Puerto Vallarta
- Buenaventura Hotel
- Buenaventura Hotel Puerto Vallarta
- Buenaventura Grand Puerto Vallarta
- Buenaventura Beach Hotel Puerto Vallarta
- Official Description (provided by the hotel):
- Set in the heart of the lively seaside town of Puerto Vallarta, Buenaventura Grand Hotel & Spa is the perfect Mexican resort for total relaxation.Located just five minutes from the downtown shops and restaurants, and 15 minutes from the airport, Buenaventura is the perfect Mexico beachfront resort to delight all of your senses. Enjoy our spacious rooms and suites offering stunning ocean views and modern amenities. ... more less
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