We stayed 10 days at the Buenaventura and overall we had a good time. However, we had a few complaints.
• We did not receive the room we requested and had to do a room change on the third day
• Our first night and day there we did not have safe
• The hotel would tell us they had money to exchange that day and to come back at ten but they told us that for four days. So if you want pesos get them before you leave!
• There were not enough umbrellas for all the people and those that took them would would put their towels on the chairs and would hardly ever come back. So all the chairs with umbrellas were taken up 7:30am.
• The beach is really rocky and you cannot go boogie boarding
• The room itself is nice, but the bathrooms need updating
Now they good things about the hotel!
• The staff is really friendly and helpful!
• The food is really good, but the breakfast is the best!
• Lots of activities that you can do
• Of course the location is prefect if you love to shop!
• The room beds are comfy
Overall, the hotel is nice, I would go back again for the right price. However, I do not plan to because we like the shade and would like a nicer beach.
- Official Description (provided by the hotel):
- Set in the heart of the lively seaside town of Puerto Vallarta, Buenaventura Grand Hotel & Spa is the perfect Mexican resort for total relaxation.Located just five minutes from the downtown shops and restaurants, and 15 minutes from the airport, Buenaventura is the perfect Mexico beachfront resort to delight all of your senses. Enjoy our spacious rooms and suites offering stunning ocean views and modern amenities. ... more less
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- Also Known As:
- Buenaventura Grand Hotel Puerto Vallarta
- Buenaventura Puerto Vallarta
- Buenaventura Hotel Puerto Vallarta
- Buenaventura Grand Puerto Vallarta
- Buenaventura Beach Hotel Puerto Vallarta