This hotels does have some pros and cons. The location is very nice as it is situated in old town near the Los Muertos dock and beach. There are plenty of restaurants to choose from as well as shopping and strolls along the boardwalk. The roof top pool is quite nice though it seems inconvenient to have to obtain a pool towel via a walk down the street, across the street, through the sister hotel lobby to the back and near the beach and one must return it there to prevent a charge. The wifi is intermittent and apparently better in some rooms than others and some day more than others.
The bed is comfortable. My a/c worked and I had a remote control though one must bring it to the front desk upon check out. The decor is charming and I did have a mini-fridge which was kind of loud though it worked fine. I looked at a number of other rooms upon arrival for the following reasons: my only window was opaque and I was not able to see out; there was an annoying humming noise in my room. Some rooms had no window facing out at all (watch out claustrophobia) or were quite tiny. All rooms had an inner window to the courtyard though everyone keeps the curtains closed for privacy. I stayed in my original room. There are a couple of balcony rooms with kitchenettes and more space but they were quite a bit more and I was only there for a couple nights.
The most annoying thing was a general loud humming or vibration noise which I believe came from some mechanics for the pool? You could also hear it at times from the courtyard. It was not only in my room but many of the rooms. If you are a light sleeper this might be an issue.
Someone tried to enter my room at about 2 am one night though it was a drunk woman with the wrong room. Still, when I called the front desk and complained about someone trying to open my door, they said, oh yes, they saw her and thought she seemed odd. Well, then investigate! She finally went away so Im not sure if the staff took care of it or she just moved on.
Coffee is available in the lobby in the morning.
- Also Known As:
- Casa Dona Susana Hotel Puerto Vallarta
- Casa Dona Susana Puerto Vallarta
- Casa Dona Susana Hotel
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