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“Excellent place to stay!” 5 of 5 stars
Review of Hotel Rio Malecon Puerto Vallarta

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Hotel Rio Malecon Puerto Vallarta
3.0 of 5 Hotel   |   Morelos No. 170 | Col. Centro, Puerto Vallarta 48300, Mexico   |  
Hotel amenities
Ranked #31 of 121 Hotels in Puerto Vallarta
Certificate of Excellence 2014
Vancouver, Canada
2 reviews
5 helpful votes 5 helpful votes
“Excellent place to stay!”
5 of 5 stars Reviewed June 6, 2013

I stayed at hotel Rio for 2 weeks in May and have absolutely no complaints. The rooms were clean and all of the staff went out of their way to be friendly and helpful. We could not go wrong in the Coexist restaurant downstairs - I kept ordering different items and everything was delicious! The location is good too, just off of the malecon. We never had to walk far for anything. I would definitely go back and stay there again.

Room Tip: Go for a room with the kitchenette because you are going to want cold water and a place for your lef...
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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257 reviews from our community

Traveler rating
    122
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    30
    12
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Chapala, Mexico
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 6, 2013

Our second stay at Hotel Rio confirmed the quality of this hotel. The front desk staff were personable, accommodating, and always smiling! The room with kitchenette was spacious with updated decor, clean and comfortable. The location was great .... close to the malecon, a variety of restaurants, shops, and a large market. Food was good at the CoExist restaurant and the service was outstanding. Although the hotel is on a busy street, it was not an issue during the night.

We recommend this hotel, and will definitely return.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 26, 2013

I visited Hotel Rio in May 2013 as I was attending some kiteboarding events in the area and was recommend by a friend to stay there. The staff all treated me with great hospitality from the moment I arrived. I had a LOT of kiteboarding gear which they stored for me downstairs so I didn't have to take it up to my room. They were very friendly and it didn't seem at all that they it was a smile for a tip as you get in most hotels. The room was immaculate, lovely design and the best shampoo/conditioner/moisturizer I have ever seen in any hotel! All organic too! Even though the patio faced the high street, the glass was thick and I didn't hear a sound. I cant stand noisy hotels so this was ideal!

Downstairs in the Coexist Restaurant, the staff were also lovely and there was an extensive and reasonably priced menu. The food was healthy, tasty and well portioned. I noticed that many walk-ins were coming to dine which is a great sign!

I was traveling alone so it was nice to be looked after! I would recommend this hotel to anyone who doesn't want to pay through the roof but is looking for great installations, awesome service, delicious cuisine and perfectly located, one block from the malecon/beach.

Congratulations Hotel Rio, raising the bar!

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 2, 2013 via mobile

Great hotel. Highly recommended. The staff was on top of everything, the rooms are very clean. The front desk are glad to help you with directions anywhere you want to visit in Puerto Vallarta. The hotel is located very near the beach and el malecon.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zvictor, Owner at Hotel Rio Malecon Puerto Vallarta, responded to this review, May 4, 2013
Thank you very much for your review!

I honestly feel incredibly happy to read your impression of our effort to serve you.

Thank you!

Sincerely,

Victor Zamorano
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
67 reviews 67 reviews
4 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 29, 2013

This is probably the cleanest place in Puerto Vallarta. Cleaning staff are busy 24 hours a day. Most front-desk and hotel staff were very helpful and friendly. Proximity is convenient, on a busy street but very near the Malecon, along the ocean in the old town area. Interior courtyard setting is sweet.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zvictor, Owner at Hotel Rio Malecon Puerto Vallarta, responded to this review, May 4, 2013
Thank you very much for your visit and your review!

Your satisfaction is paramount to us and your kind words are very motivating. Thank you!

Sincerely,

Victor Zamorano
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 13, 2013

We have stayed around Puerto Vallarta several times throughout the years. This time we chose to stay in the Centro region during "Holy Week" (March 23-31). This hotel was truly a great find! It was conveniently located across the street from the Malecon and all its attractions yet quiet and comfortable for our R&R. The rooms were immaculate and perfectly equipped for all of our needs.The Coexist cafe, connected to the hotel, had great food which was artistically presented. The cocktails and morning fresh fruit and green juice were yummy. The fact that Victor and his staff genuinely cared about our stay was another outstanding feature of the hotel.Miguel,Carlos, Oscar and the rest of the restaurant staff;Saul and the front desk staff, and Rosa with the rest of the housekeeping people were all amazing and most welcoming. We would highly recommend this hotel to all that we know.....just make sure that there is a room for us!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zvictor, Owner at Hotel Rio Malecon Puerto Vallarta, responded to this review, April 22, 2013
Wow, Wow! Wow!! I am overwhelmed with all your adjectives, thank you very, very much. It was a lot of fun meeting you and having you as our guests. thank you for staying with us and hope to see you again very soon.

Victor
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Morelia, Michoacan de Ocampo, Mexico
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 2, 2013

My family stayed at Hotel Rio Malecon for two nights during the Easter Break which is a very busy time in Mexico. "Malecon" means boardwalk in English, and Puerto Vallarta's is one of the most enjoyable: wide, lined with restaurants and sculptures, always something interesting going on. It was great to walk out of the hotel and be on the boardwalk in a minute and then return to a little quiet and cool back at Hotel Rio.

Stayed March 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zvictor, Owner at Hotel Rio Malecon Puerto Vallarta, responded to this review, April 8, 2013
Thank you very much for your review and for staying at the Rio. We hope this is your first of many more great visist.

Victor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Rio Malecon Puerto Vallarta

Address: Morelos No. 170 | Col. Centro, Puerto Vallarta 48300, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Best Value Hotel in Puerto Vallarta
#14 Business Hotel in Puerto Vallarta
#24 Romantic Hotel in Puerto Vallarta
#30 Family Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Rio Malecon Puerto Vallarta 3*
Number of rooms: 47
Official Description (provided by the hotel):
An affordable boutique style hotel located in the heart of downtown Puerto Vallarta. Only 5 miles away from the international airport and walking distance from the main attractions in the area, such as the traditional and recently restored Malecon, Los Muertos Beach, the Flea Market, the Romantic Zone, Restaurant Row, as well as Puerto Vallarta’s exciting night life. Our facilities include 47 comfortable rooms (featuring plasma TV with cable, private bathroom with shower, double glass windows, balcony and some with kitchenette), COEXISTbistro and International Bar (open daily 8am – 2am), outdoor chlorine-free swimming pool, complementary Wi-Fi, private club room for special events, and 24 hour in-house concierge. ... more   less 
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Also Known As:
Hotel Rio Puerto Vallarta

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