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“Watch you Bill” 5 of 5 stars
Review of Garza Blanca Preserve, Resort & Spa

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Garza Blanca Preserve, Resort & Spa
5.0 of 5 Hotel   |   Km 7.5 a Barra de Navidad, Puerto Vallarta 48390, Mexico   |  
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Ranked #14 of 120 Hotels in Puerto Vallarta
Flower Mound, TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
39 helpful votes 39 helpful votes
“Watch you Bill”
5 of 5 stars Reviewed July 1, 2013

Make sure that you watch your bill while you are here, we upgraded when we arrived and were assured when we checked-out that we were closing out our "actual" bill - now I see that I have been charged twice....otherwise the resort is very nice and staff is excellent. Not good enough to pay for twice though.

Room Tip: One bedroom suite
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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852 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (333)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 28, 2013

My husband and I have now been to Garza Blanca 5 times. The service is always beyond anything we could expect. Francisco, Omar and Miguel, in the activity center, could not have been more accommodating even going so far as to jump in the pool and ocean with our young nieces to play. This gave us plenty of adult time without feeling anxious about the kids. Jaime, at the pool restaurant, made sure that every wish I had was made into a reality. Our butlers, Fidel, Jesus, and Valenzo were there for us before we even knew we needed them. Our 17 days here were not enough.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
denver
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2013

This is the most beautiful hotel! We got married here early June, and there isn't one thing that could have been more perfect. The wedding coordinator Annie make it so easy and stress free, we pretty much got to just show up to our party. The food wasn't just good for an all inclusive, it was the best I've ever had in my life! The bartenders, especailly Ceasar, were incredibly talented...best martinis ever. All week we were spoiled with attentive severs pool side who accommodated our every need ( Alejandro, Jamie, Alvaro) I would love to live in the suite we stayed in, modern decor and yummy cookies every night before bed. I cant say enough good things about this resort. One of the hardest things about coming home was saying good bye to the staff. We feel in love with the activity coordinator Fransico and couldn't thank the staff enough. I would have paid twice as much if I knew our experience was going to be this awesome...see you next year.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Vancouver, BC
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 20, 2013

We did the all inclusive package for one week! Check in was a breeze! Hotel was beautiful! Rooms were spotless! Food was great! Drinks awesome!! Service was a little slow around the pool area in the beginning of the week but def got better!! Everyone there was extremely helpful!! We had an amazing relaxing time! Would def visit again!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moline, Illinois
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 19, 2013

We consider ourselves blessed to have found Garza Blanca. We had only been to Puerto Vallarta one other time and had stayed at the Grand Mayan. When we found Garza online it looked almost too good to be true for the price range we were looking for. IT'S AMAZING...a beautiful place, very clean. We have stayed in many beach destination, 5 star resorts. This place is every bit as nice and much less in price. We love Blanca Blue restaurant with one of the most amazing views in the PV area, but what makes it the most special is our favorite bartender, Cesar Alejandro Gomez Flores. He makes us our favorite drinks the minute we walk through the door, he is THAT good, and the food is fantastic. And then there is Salvidor. He is a greeter and bellman, and we look forward to seeing him also every year now. We love to pull up in the cab and hear Salvidor say "welcome home amigos." He is full of local information and tips on places to see. We have returned 3 years now. Love it so much!! We hope to continue coming back year after year.

Room Tip: We stayed the first time in the original suites that are located right on the ocean. If you love the...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2013

We loved this resort! It's new, clean, has amazing amenities and was the best resort we've stayed at. The food was also great, we've traveled to many resorts and this was by far the best. I only have two complaints but I still gave the hotel 5 stars. First, they really push you to attend the time share talk, they tell you it's a welcome breakfast and tour, we said no because we've attended one before and felt trapped. You just have to stand your group and tell them no unless you want to spend half your day being pressured into buying, secondly, the beds are so hard! The rooms are spectacular however the beds are awful. My husband and I couldn't sleep because they were so uncomfortable, we spoke with other couples at the resort that thought the same thing. The positives outweighed the negatives so we will be returning.

Stayed June 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 16, 2013

My husband and I just returned from Garza Blanca and what can we say... WOW! We LOVED this resort! All of the staff is AMAZING!!! They all speak English which is wonderful since we do not speak Spanish! We opted for the all inclusive package which we definitely think is the way to go if you intend on spending most, or all, of your time at the resort. Jaime at the Aquazul Restaurant by the pool is outstanding!! He knew us well and was able to suggest dinner selections that we would love. The chef at Aquazul (we don't know her name) is fabulous! She prepare great tasting meals for us! Miguel Angel at the water sports area was truly a lifesaver when we flipped off of our jetski! I could go on about the staff but there are just so many wonderful people there. If you want to feel pampered, this is the place to go!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Garza Blanca Preserve, Resort & Spa

Address: Km 7.5 a Barra de Navidad, Puerto Vallarta 48390, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Puerto Vallarta
#7 Spa Hotel in Puerto Vallarta
#9 Luxury Hotel in Puerto Vallarta
#10 On the Beach Hotel in Puerto Vallarta
#12 Romantic Hotel in Puerto Vallarta
#14 Business Hotel in Puerto Vallarta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Garza Blanca Preserve, Resort & Spa 5*
Number of rooms: 165
Official Description (provided by the hotel):
Spectacularly flanked by the vibrant blue waters of the Pacific Ocean and the verdanant tropical forests of the Sierra Madre mountains, Garza Blanca Preserve Resort & Spa nestles gracefully just minutes south of historic Puerto Vallarta, one of Mexico's most dynamic and sophisticated vacation destinations.All Suites feature in-style decor that include marble floors, granite countertops, private terraces, whirlpool tubs and artisan in room amenities.Our ultra-chic gourmet restaurant is one of Puerto Vallarta's most sophisticated and premier dining options, catering breathtaking ocean views, a stylish lounge, a 230 label award-winning wine cellar, and a selection of unique contemporary dishes tailored to scintillate your senses. ... more   less 
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Also Known As:
Garza Blanca Preserve Hotel Puerto Vallarta
Garza Blanca Preserve, Resort And Spa

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