This hotel has everything going for other than being pretty far out of town, especially with all of the road work. They have tons of staff who are eager to help but don't know what to do in order to help. The check in was smooth and easy, they didn't press us at all on the time share, guess my husband has that look to him. The bartender in the main bar was very eager to help and very nice, however, he can only take one drink order at a time and make each of those one at a time. The rooms are very nice, needed to ask each day that our mini bar was re-stocked. We travel to Mexico a couple times a year and know the service is slow and we can relax, Garza Blanca took waiting to the next level, we waited in one of the restaurants for 30 minutes before our drink order was taken, once again the orders came one at a time. I would recommend this for relaxing and especially if the management gets it together to train these very eager employees.

We stayed at Garza Blanca from 11/15-11/19. This resort is amazing! The views, the lobby, and the customer service exceeding all of our expectations. This resort was under construction while we were there because they are expanding to several towers. When we arrived, we were told we got an upgrade to the brand new tower. They told us no one had ever stayed in that room, and we were the first, so we took it! Once we got to the room, the view was spectacular, nothing I had ever seen! After a few trips to the private beach access or the lobby, we began to feel like our upgrade was more of a downgrade because to get to the beach/lobby/main entrance/restaurants, you have to take a golf cart ride down. It was fine the first few times, but then it got really annoying. Despite that our stay was so great! The staff is so friendly, and you really get the feel that they will go above and beyond to make sure you are comfortable.
The restaurants are pricey and sometimes the food was a hit or miss. I ordered the same dish twice at the Boca Dossk restaurant and both times it tasted different. Blanca blue feels like a high end restaurant and their presentation of food is spectacular! The outside seating for both restauants is a must!
We had a issue with our billing at checkout, but the manager Hans was so nice and understanding about it. At the end, he took care of it. He seems like he is very compassionate about his job and where he works!

Would definitely recommend this place!

I found Garza Blanca to be lovely. The room was very clean and nicely appointed. I fell in love with the hammock on the patio. Great views and quiet area. Good place for relaxing and good swimming beach. We were greated with a delicious and refreshing cucumber margarita but then hit up for a " presentation breakfast" I hate that! Several spa discounts were offered then withdrawn when we opted out of the breakfast so that felt offputting. The pool is spectacular though and I was content just to gaze at the amazing views from the edge of the infinity pool while watching the sunset over Banderas Bay. We only stayed 2 days and it was a great start to a 3 week vacation.

I stayed at Garza Blanca for the first time at the beginning of November and I loved it so much that I am already planning a return trip! The all-inclusive package was well worth the reasonable price, especially once I got a taste of their cucumber maragitas. Tower 2 offered quick and easy access to the pools and beach, but I have to say I probably spent equally as much time on my terrace, swinging in a hammock and enjoying the view. Since I am a vegan I was a little nervous going into the trip that I was going to starve. Both Blanca Blue and BocaDos had vegetarian options that could be veganized, so while the selection wasn't huge, I was pleased to find something I could eat at every meal. The chef, Kori, even made me a special quinoa dish one night when BocaDos was featuring a very meat-heavy menu. When you dine at BocaDos please go early to enjoy the sunset and several glasses of their white wine sangria! If you like to work out the hotel has a small but well appointed gym (with an amazing view) and you can also try your hand at kayaking or stand up paddleboarding. The staff was very attentive overall, especially the guys out by the pool and concierges in the lobby. I truly got the feeling that the staff would do their best to accommodate any request. Garza Blanca is a great place to relax and unwind!